Having stayed in different hotels and B&Bs in England, I have to say that I was truly amazed. The owners gave personal service from greeting me on arrival to my departure including serving rather more than a continental breakfast! The hotel is a historical building with the delightful quaintness one would expect but everything was newly decorated and fitted (USBs in the receptacles etc). Hot water was plentiful and instant. All in all a great place to stay for a very reasonable price.

Pros; The owner was friendly and welcoming, spotless room and very quiet. Parking outside (paid), great location, tea/coffee in room, tv and spacious bathroom. Continental breakfast included; fresh fruit, toast, cereal, tea/coffee and juice. Cons; No black out blinds and shower was intermittently cold. No cooked breakfast.

The Host met us personally, gave us a warm welcome and showed us to our room. it was Valentines day, and there was a box of chocolates in our room, a lovely and thoughtful touch. location is superb, close to the Old town and all facilities. Parking is easy, right outside of the Hotel, with tickets available from the nearby machine.

Beautifully appointed, very comfortable, great location - quiet, easily accessible in the geographic centre of the island. The hostess is a delight.

Nothing. There is so much to see and do on the Isle of Wight that I should have stayed at least a week.

Breakfast was disappointing after reading the reviews on how great it was I was looking forward to it but I was only offered toast and basics, cereal fruit juice and fruit wax looking forward to cooked breakfast but wasn’t offered

Communication and breakfast

The hotel is in a very central location. The room was comfortable and clean with plenty of towels and the TV worked well. Breakfast was delicious and there was a good selection of cereals, yoghurts etc to choose from as well as Full English. The Isle of Wight have their own parking app called Pay by Phone which is hopelessly glitchy (download it and add your card details before you go to save any stress) and the owner, Hendrick organized our parking via his own phone. He has had to do this for hundreds of guests. At the time of our stay we could then park all day, all over the island for just £7.50 including directly outside the hotel's front door.

Can't think of anything to complain about at all

Wonderful, friendly and helpful hosts and staff, welcoming, lovely to our baby and very thoughtful of help we might need with the little one and accommodating e.g. when baby took a very long time to finish her porridge we never felt rushed. Breakfast was plentiful and delicious and cooked precisely as we requested - filled us all up till dinner! Excellent central location but also within a stone's throw of a lovely, leafy river path to the harbour/park for a peaceful run/walk. Interesting old building, nicely furnished room with ample space and seating, very helpful and detailed parking instructions for the town centre location (visitor pass info- much better than the rate on the parking meter!), lovely linen, great little fridge in the room, everything very clean. We also liked that the owners were always available when you needed them but never overbearing and guests have freedom to come and go with their own front door key. We had a wonderful stay and look forward to returning in the future - thank you! :)

Difficult to think of anything but I could say the bed was a little softer than I like. My husband and baby were happy but a bit firmer would have been perfect for me.

A lovely place. I got to the Isle Of Wight a bit early for check in, However I went to the Newport Quay B&B just hoping to leave my case there while I went and had a wonder before I checked in at 3pm. I was met by the lovely Ethel and Hendrik who let me check in early. Hendrick then showed me to my room and then showed me where the fridge was and where the glasses were. This is a nice touch as I do like my drinks cold in the evening they also had an ice machine as well. Breakfast was great a lot of choice too, Ethel is a brilliant hostess and very helpful and keen to make sure that you are ok. The Newport Quays B&B is in a great location in the centre of Newport but on a quiet street. You are not too far for food or the bus station. I wanted somewhere central on the Isle Of Wight this was just right for me, a comfy room and great hosts. It made my stay on the island very easy and most enjoyable. I hope to return soon.

There is nothing bad to say. Hendrik and Ethel were great. The B&B is clean and well kept.

The host, Harriet, was really nice. We had a little chat each morning and ensured us if everything's good. She's also very responsive, we'd love to stay in this hotel agn!

Everything, really. Very helpful host on arrival, rooms decorated well, shower fine, breakfast good, nice staff at breakfast, nice lounge. Other nice touches: free books, free ice and use of fridge for outdoor drinks.

Need to change the vegetarian sausages. Cauldron or Richmond are nice. Apart from that I can't think of anything else negative to say really. Would use again if visiting Newport. Good location close to town centre and bus station.