the location is ideal the dog friendly room was great with lots of space, a sitting area and bed, towel and treats provided for the dog. easy access outside from the room for the dog. great bathroom with large shower and plenty of shelves for toiletries.

The quilt and pillows were poor quality. the pillows were so hard that my ears hurt from the pressure on the pillows. quite a lot of dust in the corners of the room. our garden room had a solid door and was in the corner however all the other garden rooms had patio doors onto the garden. it was cold in both the room and bathroom with no explanation of how to turn in the radiators.

Such a beautiful hotel, very cosy and welcoming and the staff work their socks off! The pool is lovely, a little fresh but very enjoyable. The sports bar is great for another place to relax with a pool table, darts board and table bowls which is great for our older children. The rooms are super nice and quiet and amazing bathrooms……the only problem we had is that the room 230 was soooo hot! The radiators were on full and we in hindsight should have turned them off and kept the window open. I opened all the windows around 6am and it was much more comfortable so it’s more of advice to hotel guests rather than fault of the hotel. Dinner was nice but just slightly over priced but we were on vacation for one night. The cocktails are yummy! Overall I would definitely return to the hotel. It’s unique and friendly and very quiet xx Jules x

Too hot

Friendly staff big shout out to the reception lady ( didn't catch your name) but really Friendly and helpful. Bed was massive , not the best bed I've slept in but not the worst. Peaceful location. Middle of nowhere but we drove so didn't mind. Breakfast was nice but could of included more for the price. Bathroom was big and lighting was perfect for us.

Small tv and remote was worn so couldn't see what button was what. The tap in bathroom was weird it comes out weirdly.

The pool was lovely and I found an hr in my dY to enjoy it. The room was clean with a welcome pack if I needed anything. The reception staff were lovely too esp the lady that checked me in. The bed was bigger than I expected and the bathroom was gorgeous. Even had a little sea view.

Not the fault of the hotel but someone snored all night and I could hear every single one. The TV wasn't very good either. BBC 1, the news or cbeebies, thankfully I have sky on my phone for when I got back to the room after a busy day. I was excited for a cocktail after my day out but the gentleman said there from a bottle, not freshly made and for £9.95 I decided against it. My archers and lemonade was lovely though.

Great room, friendly staff and hotel perfectly placed with a golf course, pool and gym. Lovely country house feeling in a wonderfully quiet place. Nice breakfast. The chef on-hand to cook the eggs selections fresh, very friendly chef too.

The breakfast buffet, although good quality, was let down a little by the presentation and rather cramped area for the buffet itself. They should perhaps consider a small face-lift for the breakfast buffet.

Food was good, room spacious Staff were friendly although a but confused over whether we had breakfast included or not. It is a lovely old building (reminded me of the Faulty Towers building)

TV not large enough for a room of that size. It really needs modernizing a little. Some USB charging sockets would be a good addition, the biggest fault though is the lack of sound insulation between the floors. We were woken several times by heavy footsteps from the floor above us. Couldn't get the shower to run HOT. Clear glass in the bathroom window was a bit of a surprise too.

Love the relaxed old style hotel, that is welcoming and bedrooms are spacious and comfy. Swimming pool a great plus too. Short stroll to West Runton village and beach. Excellent train links to Sheringham and Cromer and West Runton station 3 mins walk from hotel. We ordered ciabatta sandwich on arrival which was delicious!

The pillows were a bit hard, so great if in future the beds have one softer pillow as well as firm one per person!

Great hotel good facilities and very quiet.

Check in is very slow there is quite a lot from filling. When i returned the following evening to collect my key there was a couple checking in and filling the forms out. It took ages and they also had a number of questions , I was standing there for 10 minutes. The girl at the desk could have just handed me my key but she didn't and she was the same person who checked me in earlier.

Bed very comfortable. Location excellent. Dog was acceptable and also well treated. Plenty of green walk areas for dog. Beautiful modern bathroom with shower. Great to have a swimming pool in hotel and gym. The staff very informative and friendly.

Finding dust in room. No proper chest of drawers in garden room for our clothes, only small drawers in desk and a bureau. Furniture and lamps very dated. No USB points and not many sockets.

Cleanliness, grounds, colour scheme location very near sheringham beach too. Very clean decor good and comfy pillows medium firm beds not lost original charm but modern

initial welcome a bit stern rather than smiling but professional. Maps does not know how to get to puts you in a field far away avoid maps rather look for station road follow beach front towards Sheringhsm turn left on station road little bridge 20mph go up that and note the photo of building can see it opposite this bridge don’t go more than 100 yards from bridge otherwise your lost.