The staff were so friendly,attentive and accommodating. The hotel was very spacious. Clean and comfortable. The location was perfect for visiting family and friends. Breakfast was lovely and very well laid out and presented. The room was warm cosy and clean. We had our small dog with us and didn't expect such a lovely cosy room so we were pleasantly surprised and happy

Just a couple in the car park who totally disrespected the rules by allowing their 3 dogs to mess in the grounds without picking it up. My husband complained and the staff were well aware and confronted the owner of the dog. So well done to them.

Recent visit to Tamworth for Statfold Country Park 40s event. Usually stay at Premier but this came up with a good price so we plumped for this. So glad we did. We arrived to leave the car early and went in to reception. Met by friendly staff and a great marketing ploy, the reception is at the bar. What an idea! Informed we were fine to leave the car and check in later. Checked in around 5pm. Seamless check-in, friendly staff, good fun. Room was beautiful, very comfy. Everything you needed. After visiting family we arrived back at the hotel for our evening meal. Very reasonable price, didn't have to wait too long. Food was piping hot and gorgeous from soup to fish and chips to burgers. Couldn't fault any of it. Added breakfast on when we arrived. Sunday morning was buffet breakfast. Cereals, pastries, meats and full English available. Teas, coffees and fruit juices. Once again beautiful food. We will definitely be back.

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2 night stay without meals. Typical chain hotel room; perfectly good for a short stay. Room size good but not huge. Clean and decor in good fettle. No issues for the price (I did get a good 'Genius' discount). Staff extremely friendly & helpful. Excellent communal lounge (restaurant & big lobby-lounge not used). Situated just off Motorway with major roads in for all directions. Not a 'holiday/tourist' location but with transport easy to get to interesting places.

All good, for expectations

The staff were all really friendly and happy to help. They arranged early check in for us and then there was an issue with the restaurant and a staff member really kindly offered to make sandwiches and chips if we needed to eat. They also pointed us in the direction of the local McDonalds (which is really conveniently close by), for if we needed more food. The staff were a lovely team. The room was tidy and clean and had everything we needed. The breakfast was excellent and I loved that you could personalise the cooked breakfast items. A really good stay - thank you

I don't have any criticisms for our stay. It would have been nice if the restaurant were open in the evening, but I think this was due to unforeseen circumstances and not a regular occurrence. The staff were very apologetic for the situation and happy to help.

The room was surprisingly spacious, and lovely and clean. We had no trouble checking in and we had ordered early check-in too. Staff were super friendly and courteous at all times, everyone seemed to be really happy there. We didn't use the shower so can't comment on that, but were pleasantly surprised to find the room had a bath tub. Good temperature in the room, easy to navigate, ample parking. Breakfast was decent and kept us going for most of the day. Overall, really pleased with our stay!

It is really hard to fault our stay, but the only things that we felt we missed were that there were no biscuits with the complementary tea and coffee in the room, and there are no electric car charging stations at the hotel. That being said, there are some Instavolt chargers just around the corner at McDonald's. The soap is also quite harsh, so for sensitive skin users it may be better to bring your own soaps.

Lovely hotel, presented well from moment you enter, staff super friendly, room nice and clean with modern facilities, iron, hairdryer all available in the room. Free upgrade for birthday stay, which was a lovely surprise. Evening meal was delicious. Bed was comfortable and pillows where nice and plump. Good value for money, especially considering we stayed during crufts weekend and other hotels where charging outrageous prices! Overall a great stay and would most definitely rebook when next in the area!

Was a bit warm in the room through the night, was ground floor so didn’t want to leave window open (didn’t request a fan, so this may of been a possibility) Can hear people above you moving around slightly, imagine it would be a bit of a pain if those above you were late coming back.

The staff where very helpful and really understanding for my dog. Which made him feel very comfortable and we both felt very welcome. Booked to stay again later in the year. The staff are all so friendly it's really makes your stay.

The 1st 2 days the kennels across the road with 24 hour barking of 10/15 stressed dogs we could here in our room and it wasn't nice. But staff were lovely about it.

Only hotel a few times a year, (but now retiring it is becoming a lot more,) so cannot compare too much. For us it was a very reasonable experience and slightly exceeded expectations. Polite and knowledgeable staff was helped by exceptional position for our requirements that evening. The fresh cooked breakfast was first class.

Our own technical is we travel with electric bikes and security for them is important. This hotel we deemed safe enough in the car park but would be interested in the policy if this were not the case

Staff were absolutely lovely, to both of us and our dog. Really a great welcome and exit too. I put a request in to ask if we could have ground floor, mainly because our dog can sometimes have trouble with stairs after a day of adventuring and they did that no problem. It was only a short walk from the room to the lovely courtyard with grass for bedtime wees and there were loads of grass areas elsewhere too. Shower was super strong and super hot! Hairdryer in the room, so that's handy.

Lacking plugs in the room, namely none by the bed/beside cubbies. Whoever was in the room above us managed to make their floor/our ceiling loudly crack as they were walking around and we could hear their toilet system refilling repeatedly - at 1.30am. They were then moving around again with more cracking from around 6am. Shower floods floor as shower curtain isn't good enough.

This was our second family stay at this hotel this year ideal location off the M42. We visited Conkers so near to this and this time the Halloween Farm. Also not far from Ashby de la Zouch which is a nice town with nice restaurants. All the staff at the hotel were so friendly and attentive nothing was too much trouble. We liked the fact that you could select what you had for cooked breakfast and was nice and hot, unlike buffet style which is often luke warm! The location of the hotel just off the M42 makes it a great base for visiting Conkers, the National Forest and other local attractions. We only had breakfast and drinks at the hotel so can't comment on the food but looked an extensive menu and reasonably priced if you didn't want to drive anywhere to eat. The location of the hotel means that there are no restaurants within walking distance apart from a McDonald's at the local services but across a busy road. Ashby De La Zouch is about a ten minute drive from the hotel which we liked. If you want a hotel close to M42 to rest your head after a busy day out visiting local attractions then this hotel is perfect. If we were to visit Conkers or any other local family attraction again in the future, we wouldn't hesitate in staying here again!

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