The bed was comfy and room quiet. The staff were excellent, couldn’t do enough for you. A special shout out to Yana on reception who made me feel welcome. The location was fantastic, 2 min walk to Derby town centre. The room was cleaned to a superb standard everyday with tea, water and shower items replaced.

The property is tired in a few areas such as loose fittings and the odd scratch or crack in the wall. There was also randomly a gym equipment item at the bottom of the staircase. The bar and restaurant opening times were unclear with no signage. With a spruce up and clearer posting this hotel could be a true gem but I’d certainly recommend staying here was great value for money.

The staff were very welcoming from the moment we arrived at the hotel. Although we were slightly early for check in they kept our bags safe for us so we could go and explore the city and have a bit of retail therapy. When we got back we were given our key and shown to our room which was very spacious and had so many facilities such as a smart TV and coffee machine. The room and bed were so comfy and clean we felt right at home. The check out the next day was so easy and stress free. Massive thank you to the staff at the hotel for making our stay so pleasant and we will definitely be back soon.

having to leave !!!

This hotel hadn't been on booking.com for very long, so I wasn't sure what to expect. Very happy with my stay. Greeted by friendly staff. Room was comfortable and well appointed. The building itself has an interesting history, so worth asking about it. I'll be staying again next time I'm in Derby. Thanks very much

This is a minor issue, but useful to be aware of. I booked through booking.com because the hotel was listed as having parking. In fact it does not as I only found out once I'd booked (it was one of the reasons I booked this hotel). HOWEVER, I found cheap on-street parking via theparkingspace right opposite the hotel, so don't be put off booking. I enjoyed my overnight stay there

The property is amazing,full of history & such a beautiful building

Lots of renovations were going on in the hotel which wasn’t great,big dust sheets everywhere & even had 2 pots of paint in our room & a freshly painted part of the wall when we got in!! The receptionist was very apologetic & did say we cud change rooms which we perhaps shud have as on returning on our second day we just about got in to our room as we had to squeeze past scaffolds & dust sheets plus there was a lot of workmen on site & they left dusters & paint pots all over ie on the stairs etc & lots of banging & noise Think the hotel shud have remained closed at this time until all work was completed as this did spoil our stay somewhat as it will be a stunning hotel when finished

We normally stay in a hotel chain when visiting Derby but decided to give this hotel a try, which we are glad we did. It is beautiful, and we prefer older style buildings with character, so the feedback about it being dated wasn't an issue. The room was a good size, and the bed was comfortable. I needed a bath, so I was pleased to have one at the end of a long day. The location is fantastic for Derby city centre and the hotel is value for money, half the price of what we'd normally stay. The room was spotless, I'm sorry I forgot to leave a tip for housekeeping, but I will do when we visit again.

Nothing

Absolutely gorgeous building. The team working here were friendly and approachable. Couldn't fault them at all. Didn't drink here but had breakfast which was decent and included in the price of the room. Lovely big bath towels provided. Seemed to be really good soundproofing. We were staying on the same floor as where a wedding was being held and when the door was closed, didn't really hear much noise at all. Would love to stay again

Room was on the small side but it was comfortable. The curtains are really thick and heavy which keeps the morning sun out if you don't want to be woken up too early but take up a bit of room being bulky plus they were difficult to open and let light in when we wanted it. Not a massive issue though

Great location, stunning building, staff were really helpful.

Just a couple of things that could be quick fixes for them to improve the overall standard - curtain needs some more hooks on the curtain rail so it closes properly. Put netting outside of windows so pigeons don’t start cooing on your windowsill at 6am! Tv aerial wire should be hooked along wall and into rear of tv, rather than literally blocking off the corner of your room! When booking should know if hotel bar wouldn’t be open: we chose this hotel due to having a bar as we had a disabled member of the party who would be more comfortable drinking back at the hotel after our meal out- when we got back at 9.45pm the bar was shut due to an event at the hotel which was disappointing.

Great venue and location. Room was very comfortable and clean. Comfortable bed and really good facilities for the money we paid. Breakfast was really good even if they mucked up our order. The staff were very pleasant and very helpful.

Theres was some confusion over our room where they claimed we had booked room only, but our booking did include breakfast. This was sorted and eventually they agreed to honour the booking with breakfast. A few in our party had to change their rooms where they hadn't been cleaned.and one room wasn't up to standard. But other people in our party were very happy with their rooms and facilities. So the two rooms that weren't cleaned were probably down to a blip in their operation s. We got the impression they are news and there are some teathing problems.

The staff were absolutely lovely, and went above and beyond. The location was perfect and the building is beautiful with lots of character. Complimentary water in the room. It was great to have car parking on the premises, one of the reasons we booked here. Breakfast was delicious.

No food availability in evening when we were there, despite cheerful sign out side offering it. Apparently coming soon, but best to withdraw sign until actually available. After checking with bar staff, we had arrived early enough to have been in the food time-slot had it been on - so not sure why sign was left outside (possibly to encourage hungry hopefuls to get a drink instead!)

The staircase is a lovely feature. The hotel is being refurbished at present. Has lovely features. Bed very comfortable and tea and coffee is a nice touch. Great location and parking available

We was put in a disabled room and wasn't given any towels but even a hand towel. I went down to ask for towels and was told oh its because it's a disabled room. I thought well disabled people need a towel. Carpet needs replacing in room as very worn going into the bathroom. The furniture in the room needs updating as all worn and wood has knocks in it.