Perfect locstuon for our needs, 2 minutes from the station and the bus stop for Download's shuttle buses. The staff were lovely and teally looked after everyone.

The mattresses were very thin, if you like a sodt bed then you may not be comfortable. The fire alarm went off at 5:45am due to a fault and didn't wake up my friend, not sure if the siren and lights were working The construction work which started up around us in reception just after breakfast, the noise and dust landing on us from holes being cut into the ceiling was unacceptable but the builder didn't give a monkey's.

Good range breakfast from continental to traditional english (long duration of service), not used but comfortable layout, bar area, music to a background level, ample yet parking must be paid, massive room, lots of sockets, tv, and tea/coffee, lots of towels, AC. Lifts and gym is available. Easy check-in/out procedure, close to city centre. Excellent price.

Sauna was unavailable even though website says it is open (not biggest issue), but one reason I chose the hotel. Have to pay for parking.

The room.was clean beds comfy bathroom brilliant value for money brilliant checkout time .

All staff brilliant except one who was telling me at around midnight after an event I attended that I had not paid for the room yet I explained I had paid I showed her on my phone the proof I had paid but she was trying to tell me I couldn't have the room as I had not paid saying my card hasn't been accepted by booking .com even though I showed proof I said this is a problem between booking .com and the hotel not me luckily after around 20 minutes a gentleman very nice person by the way sorted this for me otherwise I wouldn't of had my room to stay in.

The room was small and basic but had everything you needed. Shower was great, love the long mirror, bed was hard but comfortable. The community feel downstairs at the bar was much appreciated! Great for a drink and a game of pool. Area was great and had everything you'd need for food and shopping.

Unfortunately the spa facilities were not available to use during our stay. The bed was really low. Rooms were absolutely basic bare = No fridge. No in-room hotel information. One pillow, one towel, one tea bag etc. per person. But I guess that's what you pay for! Staff were accommodating with requests.

Location ideal for football stadium, within easy walking distance. Hotel clean, obviously had been refurbed.

Common complaint with hotels - no light over mirror for doing make-up, ideally need dressing table/desk with seat and light. Cannot use mirror in bathroom for it as it gets steamed up, and other person is usually in the bathroom when I need to do my make-up. There was no extractor fan in bathroom either. Breakfast could have been hotter. Poor choice on the second day (Sunday) when less people were staying there. No info in the room - e.g. menu for hotel dining room. In fact when booking on booking.com there was nothing to say the hotel did evening meals (despite me looking for it) so we assumed it didn't and had booked table elsewhere.

I'd just like to say after being let down by another hotel, this hotel exceeded every expectation I had with the price being soo reasonable for a twin room (rare). From arriving at the hotel the staff were very nice on the front desk and welcoming. The beds of this hotel are probably the comfiest I've slept in. Shower big and very clean.

It would be ideal if train station was open as had to walk all way around not ideal when soo late and maybe a good idea to work with the train station to have card for barrier that scans to say were guests.

As soon as we walked through the door, we were wowed by this hotel! Great food and range of drinks on offer. Comfy bar area with fab decor. Amazing spread for breakfast with so much on offer!

Wasn't so keen on having to pay extra for parking (although was given 2 nights for the price of one as we're leaving the venue later on our departure date), or paying the same price for breakfast for my 15 yr old as me (she certainly doesn't have a big enough appetite to be paying adult prices). Would have liked fried eggs and tomatoes on offer at breakfast (fussy, I know!).

Super comfortable bed, good shower, restaurant on site which serves until 10.30pm and had decent veggie options. Quick and easy check in. Although the room is a little dated looking it was very comfortable with everything I needed. Staff were friendly. Great location for the station and Pride Park/Riverside Centre. Was able to leave my case there whilst at a conference.

Breakfast was ok, would have liked fresh fruit, the pastries weren't replenished and the scrambled egg was inedible! I'm sure there would have been veggie sausages available, but they weren't advertised and I didn't ask because I didn't have time to wait anyway, maybe worth a check if veggie though as cooked options might be limited without?

Clean, friendly and had everything you need for a night's sleep. USB-C ports in the plugs as well as USB which was a welcome find.

No way to call reception from the room. There was a red triangle alarm going off three doors away at 11pm at night for about 5-10 minutes before me and another guest made our way to reception to complain. Turns out it was a disabled cord that had been pulled by a guest in that room but it shouldn't have been up to the guests to alert the staff on reception.

Hotel is immaculate with a good bar and gym and exceptionally clean and well maintained. The staff are friendly and helpful and the choice of breakast (additional £10) is exceptional value with a cooked breakfast and a super choice on the continental side as well. A superb restaurant (Seven) within 5 minutes walk was a bonus as well.

Possibly a slightly bigger toaster as the sour dough bread didn't fit, but such a minor point and this is meant to be constructive.