Good location, easy to deal with company, they answered the out of hours number immediately. Nice flat. Loads of free parking, very clean.

Flat could do with a couple of hooks on back of bedroom doors. Apartments 22 is above the entrance to the car park which is fine, but the electric gate needs some grease as it makes quite a noise which is under the bed and will wake you up when anyone of the 22 flats come in, at night and early it will wake you up. Also the water is scalding hot, you have been warned especially with children do not leave in shower unattended. The setting on the boiler indicates that it’s correct but it is extremely hot.

Everything like I saw in the pictures, spotless, all amenities we needed , bilden so quiet , very good location , smooth check in , no complications, help line 💯active and helpful, the all the team amassing , kind with us , professional, I had so many complications by work , time , changing dates, lost my key , Sara was like super super helpful polite , quick response, after all we forgot key inside of the apartment, called on emergency number , believe me it’s not just decoration number , she spoke to me was raining arriving from work tired and starving , and she in minute sorted the problem , the Maintenance guy Called Dan , super nice to us came in less than 5 mints after speak to Sara about lost our key . Sure high recommend, and for you all team … our sincerely cumprimentes às apologies for all inconvenience we’ve could’ve caused. Our kind regards Fernando and Attila Zàvodi. We’ll be back soon

After a long drive, it's great to find accommodation in a superb location with secure on site parking. The addition of a welcome pack with basics like milk, water, tea, coffee etc is brilliant, and a first glance at your surroundings reveals a smart modern and very clean apartment, including toiletries in the bathroom. Located on Friar Gate it's easy walking distance to many restaurants and bars, and the town centre is just a little further. Having used The Stay Company on previous visits, I'm happy to say their high standards still remain, so I will be happy to return in the future.

There wasn't anything I didn't like.

The cereals provided gave a good choice for breakfast, but my wife took her own muesli as she prefers that. The rooms were nice and cosy and quite quiet. I put a mark for the host but they are really telephone backup. They were very helpful and apologetic when a problem arose accessing the key to get in.

The key collection box didn’t operate and we had difficulty phoning for help. Once through, the assistant opened the box remotely. My wife has a coccyx problem so prefers to lie down to watch TV in the evenings. The couch was a bit small but she was prepared for that. The kitchen cupboards were a bit high as we are both less than five and a half feet tall! Cups and plates were on the top shelves which required a chair to get them. I also found problems with the TV remote control which could mean the batteries need to be changed. Also, there was not much room in the shower room to put personal items down. Nothing serious overall.

My friends and I have stayed in this building a couple of times previously, but this was our first time in this particular apartment. It too was to a great standard, and we'll happily return.

Being really picky here, but some hooks on the wall and even a shoe rack in the dead space by the front door to the apartment would be useful. Also, the main living area is lovely and large, but there were no options to soften the lighting the evening we spent watching films and chatting - a couple of standing lamps by the sofas would really help the ambience!

Everything exactly as described - in fact it was like new. Had a problem working the heating so reporting and this was rectified straight away. Arriving on Sunday evening when most shops were closed the welcome pack was gratefully received.

My friend is disabled and needs a really comfy chair if he sits for any length of time. As it was we spent quite a lot of time in the apartment as it was soooo cold so we didn't venture out as much as we had intended. He needs a chair with a high back but I guess this would be too much to ask. Also there were 2 very spacious bathrooms and it would have been easy to make one or both a wet room for people with disabilities even some grab rails would help. However, we didn't ask for this we just wonder why it wouldn't be a standard thing to do.

Easy to collect the keys from the lock box and get into the apartment. All apartments are clearly labelled from outside so you know which door to enter. The first room we were given didn't have a dishwasher as advertised, but i sent a message via booking.com and they resolved it very quickly and moved us to an even better room. Plenty of parking available and getting in and out of the parking is gated and locked felt very secure and safe.

There was a big spider in the kitchen that came out at night, would've been good to have a mop and broom for cleaning the floors and more dishwasher tablets provided.

Lovely apartment, clean, convenient, comfortable, all mod cons in an attractive development. Secure parking, close to city centre. Check-in is all automated with codes and key fobs, which always makes me slightly nervous, but it's quick and easy if you follow the instructions. I particularly liked that they had kept the original Georgian(?) sash windows which you could open (it was warm) but which also had secondary glazing for privacy and quiet. So many places you can't open a window, so full marks for that!

Minor point, but I would have liked a recycling bin.

Was in Derby for training. Chose to stay here for 4 nights as price was very reasonable, location suited me and there was secure parking. Stayed in an outbuilding with kitchen and living area on the ground floor, bedroom and bathroom above. accomodation was spotless, internet fast (80mbs download and upload speeds) and water pressure was good. Giving 5 stars as it was easy to tell the owners and staff take great pride. Little details like a handwritten welcome card, the way the selection of coffee and biscuits was presented and the handbook, that as well as including the house rules and the manuals for the white goods, also gave food and drink venues nearby and brief description of the attractions available including parks. And when i emailed to request a VAT invoice, I had it within 5 minutes. Will stay here again when I next return for training.

Nothing to report

Good location for a short or longer stay. Local Sainsbury’s supermarket is within a 2-5 min-walk.

Lack of recycling facility. This is not a dislike but rather a heads-up all coming to stay to bring your own washing pods for the washing machine. There’s a washing machine (I think with an integrated dryer) but detergent for clothes is not provided, though they state cleaning products are provided. Just so that you know unless they change their policy in the future, and state so.