Great value and convenient location. Lots of car parking space and friendly staff. Liked the late night bar which was reasonably priced. Room for 2 adults and 2 kids (pull out sofa bed) and still had enough space to move around

Paying for car parking given location (out of town) and screen to pay in foyer of hotel - didn't realise I could pay the reduced price if I just went to reception so could be better signposted eg if staying at hotel, lease go straight to reception to pay for car park Greater vegetarian breakfast menu (eg vegetarian sausage, bacon etc.) would be my only comment but a good selection of continental breakfast items

Great to have a restaurant and small bar. Being single and on my own meant you didn’t have to go out at night in the dark. Great breakfast. Rooms clean and warm.

Just one small thing - when you sit on your own to eat in the restaurant a small card in the wooden sauce box with ‘Table Occupied’ would be great. Even though I had set my table with clean knife, fork and spoon etc, even left my room card, when I went for my breakfast by the time I got back to my table EVERYTHING had gone off the table - including my room card!! It’s embarrassing then to have to make a fuss to sort it out. Such a small thing to ask for but great for someone on their own. Thank you.

Great hotel in a good location. Very welcoming to the dog (although there is an additional fee to take pets), and was given a goody bag containing a treat for the dog and a couple of poo bags! Breakfast was very good, even though the restaurant seemed to be full both mornings, and there was certainly no shortage of food. Bed was super comfortable and the room extremely clean

Although they welcome pets, there is very little outside area to walk the dog to carry out its necessary "jobs". The only area we could find that wasn't tarmac or paved parking was round the back of the building which seemed to be a bit of a dumping ground, including broken glass.

Excellent room well stocked & very clean It was very quiet during the night & the bed was very comfortable This room (11) would be good for families as it looked like there was a connecting room if having children with you Breakfast was an excellent addition to the rate as it included hot dishes, good variety of cereals, fruit, continental choices and toast making facilities. Good choice of coffee's ready to make in a machine

The meals in the evening are limited but there is a good choice of restaurants in the surrounding area very close by the hotel. We just needed a snack so my Husband had a cheese & ham toastie which he enjoyed but I had cheese straws which came with a sweet chilli dip (which I did have to go & ask for!) they looked shriveled up in a dish not very presentable & were the same price as the toastie (no comparison!!) The other reason why I have marked down is the receptionist could of been a bit more friendly I was testing by asking her what needed to be filled in on the registration which really should of been explained when handing over the form but instead I felt a sarcastic reply.

The facilities were clean, breakfast was really nice and staff was always nice when talking to them. The reception was always open and checking out at 4am was no trouble at all. I was even offered free drinks during christmass!

My main issue with the room was the temperature, granted it was winter but the temperatures were often very low inside, the air conditioner often turned off after a few mins making it impossible to heat the room to a comfortable temperature.

The breakfast wasn't bad and the room was comfortable.

I was disappointed that the now we have to pay for the carpark. For many years, we have stayed in this Holiday Inn Express and never has to pay Now we find that it's £6 a day and £12 for people just to visit. Its just seems like everywhere else Holiday Inn are squeezing every penny they can from people anyway possible. This is not a good thing guys, and therefore you've gone down in my book

The hotel's location was convenient to the places we visited. The staff were very friendly and helpful. The rooms were clean. Plenty of parking spaces were available, and the discounted fee was a great bonus for guests. The free breakfast was a nice amenity. We were happy with our stay.

The lift button for the third floor was taped on, very flimsy, and difficult to press. We had to go to the second floor and use the stairs to reach the third floor, which was annoying.

We had a good room located at end of the corridor which was a family room so if required there was a sofa bed Very nice shower with plenty of toiletries Room was very clean & well laid out with a very comfortable bed

I have marked a score down because the lighting in bedroom very poor The air conditioning/heating was noisy even when I switched it off it woke us up with load dripping noises almost like water was bouncing on the window ledge

Breakfast was excellent. Liked the way the breakfast bar was played out. Would have liked small paper cups available to put the marmalade in, but that is being picked. Little disappointed there was no evening restaurant, we are diabetics and need to eat at regular times. Fortunately there were plenty of places to eat around the area, or this could have been a problem. On the bright side the stay was pleasant, and the staff were excellent.

No evening restaurant

Handy for walking to the city centre and station. Nice breakfast (although sausages ran out on 2nd day). Evening food was pretty good. Friendly staff. Clever bathroom design. Could park for the day after checkout so didn't need to move the car before going home.

Room was cold and I couldn't get heating to work so went down to reception and was given an electric heater. No power sockets near bed. Quite a hard mattress.