Location. The building. Good size room. The biscuits and tea etc supplies were much appreciated.

Instructions re using shower. It seemed to need 5+ minutes to get warm. Could have blackout blinds/curtains on the windows. The lights at the front of the hotel meant the room was too light even with curtains closed. We had to hang the blankets up! The TV wasn’t working. Could turn to different channels but couldn’t get any programmes. We’d have asked if we really wanted it. But it’s better to check it’s tuned for the next guest every time the room is prepared surely?

The room we had was spacious and well decorated, there was bottled water and biscuits in the toom along with tea, coffee and hot chocolate, there were toiletries in the bathroom. We ate at the hotel restaurant in the evening and this was well presented, very tasty and a reasonable price, there was a good selection of buffet breakfast items and they now serve a complementary hot drink with your breakfast instead of the instant coffee which is a great improvement. There is free parking, its just at the end of the main shopping street and opposite the station so easy access from road or rail. As always the staff were excellent and we will definitely be returning.

Check out is quite early at 10:00 am

Everything was really good. Easy to find, loads of parking space, all staff very friendly and obliging. Can see been recently decorated, and was clean. The room and bathroom were larger than is commonplace ( cf Premier Inn ) with newly fitted and tiled bathroom. Furniture somewhat dated but served purpose. We had twin very comfortable beds. Shower power was weak, which was our only downside. Buffet breakfast was lovely with all you could wish for and you helped yourself to whatever. Nice comfortable reasonably priced well stocked bar.

As above the shower power could have been better, but we managed

I love the faded grandeur of the building. It was warm and comfortable.

Unfortunately breakfast on Sunday morning was a shambles. People were queuing for self service food but it was virtually empty. It took 15 mins for the eggs to arrive. There were no croissants or pastries. Guest were having to stack dirty pots on other tables in order to have a table to sit at. Far from the normal standard and we have stayed there 3 times this year. The bar was very poorly stocked no gin or brandy . My sister asked for an extra pillow as she only had one, it never arrived. Very disappointing

We had a refurbished room which was a great improvement thank you Rob, still has a few minor issues which we mentioned but on the whole a very good stay. Good free parking arrangements, excellent location, very helpful staff, reasonable bar and food prices, discount food voucher was appreciated. There were biscuits and bottled water in the room along with the tea and coffee which was nice. The beds were very comfortable.

Breakfast was a bit overcrowded and could have been hotter, one of the evening meals had to be sent back as it was not hot enough, this was quickly rectified, apart from this they were plentiful and reasonably priced. The newly refurbished room had a couple of points that we thought could be improved, the kettle needs to be the type with a removable base as the current fixed type needs to be unplugged from under the table when taking away to be filled up each time, to view the TV from both the single beds it obstructed the bathroom door access when it was pulled out, although it did not bother us on a one night stay we noticed that there was nowhere to hang any clothes in the room which may be an issue to some, we gave these points as feedback to the manager when we checked out.

The location is excellent. Very nice hotel. Our suite was very good, didn't mind the older decor. Bottles of water and biscuits to go with the tea and coffee in the room every morning if you have used them. Breakfast was great. Lovely staff, they are all very friendly.

The only thing I could say about it is that it would have been nice to have air conditioning in all the rooms as it got so hot very quickly in the room. They did have a fan in the room which made it more bearable. Only other thing is that the mirror in the bathroom could be lower. The wife could not use it.

The Orwell Hotel is 130 years old, its beautiful and full of history, there are several different areas to sit and have a drink from the bar, including outside seating, the lifts take you to the floor you need, the room and bathroom had everything you need, including tea, coffee, kettle, milk, hairdryer etc, the bathroom had shower gel, shampoo, body lotion and soap. Everywhere was clean, maybe getting a little old in places but it's all part of its character, the dining room was beautiful with thick carpet on the floor and chandeliers on the ceiling. There was a choice of a full English, yogurts, cereals, toast, croissants and fruit for breakfast, plus tea coffee and fruit juice, food was buffet style so you help yourself to anything you would like. I would definitely recommend this hotel and would love to go back one day.

There was only one window that opened in the bedroom and because it had a safety lock on it, it only opened a couple of inches, the room was quite hot, luckily there was a fan which helped a bit.

Felixstowe is a great place. A real gem. The hotel has been taken over and by what i can see it looks like they will be doing the place up if some of the facilities are to go by. Staff very friendly, bar prices not normal hotel expensive. Breakfast was eat as much as you like and very welcome. Rooms show signs of decoration or revamp required. We had to change rooms as no bath plug but this was not a problem and they sorted it quickly. Free parking was welcome. We will stay there again and prop up the lively bar. Be good to see its old world charm brought into the 21st century. Don't expect it to be super smart but it has character. Give it a go.

No bath plug. Some shabby odd parts of decor.

Nice location near the town centre. Not much noise so able to sleep pretty good. Slightly bigger than average room. Bathroom good and old style if you like that. Did not have food as already booked but menu is pretty much pub style and same price.

We paid lower price due as part of deal. This was shown in room. Room could do with a fresh paint and furniture. Carpet had been badly repaired due to age and was very worn and showing signs of being dirty which again is due to age. We have stayed in better rooms befor and we know places are struggling so we understand sort off.

The hotel has had a make over since I was last here but they have kept the old look i can see this hotel only going from strengh to strengh its a beautiful building inside and out. The staff are excellent the young guy on reception has first class customer service skills and will succeed without doubt in the hotel trade i myself am a ex hotel general manager I would have been lucky to have him as part of my past hotel staff the rest of the staff are the same .I will recommend 💯

I did not have longer to stay at the hotel