Loved the view from the room - we could sit in the terrace outside and enjoy views of Ben Nevis! The room was very clean.

I stayed with my friend for 2 nights - there were some issues with hot water in a shower, only one of us could have warm shower, unfortunately. We missed glasses in the room (for water/wine or other beverage), forks would have been appreciated as well. I would also expect two hand towels for two guests (only one hand towel was provided). The room was very comfortable except for a quite disturbing noise from the other room - people were up around 5-6 am, preparing for the day, and we actually could hear their steps from the room next door (I guess something related to how the flooring is done), so this was quite disturbing.

Everything! We were lucky enough to be in room number 1 which was beautiful! The room was big, the bathroom was huge (the shower was so powerful it was heaven), the bedding and pillows were to die for & the mini fridge was so handy - we also loved the little touch of the porridge pots and breakfasts bars. The icing on the cake was the amazing view on Ben Nevis and the seating outside to be able to sit there and have a picnic and bottle of wine (wine glasses provided). We were greeted by the owner on arrival who was so friendly and welcoming. We would book to stay here again without hesitation loved it!

Nothing

You certainly can’t fault the location for viewing Ben Nevis (in between the clouds). Even when you couldn’t view it, there’s always something that catches your eye. The room was beautiful & the decor stunning throughout. It was spotless with crisp white linen & an immaculate bathroom. It had all of the usual extras & the fridge was handy. Having a pub straight across the road was a bonus. The owner was lovely & answered messages quickly. With no light pollution, the starry sky was incredible. We absolutely loved every minute of our stay.

The toilet seat was about to fall off its hinges when we lifted it. The drip mat under the fridge meant you had a struggle to shut the door.

The rooms were lovely and really clean. The views were stunning. The host was helpful and full of knowledge, nothing was too much. He even asked his lovely daughter to get us a couple of complimentary bottles of wine to celebrate our Ben Nevis Climb. They went above and beyond to make our stay a happy one. Would definitely recommend you stay there as it’s very accessible to Fort William, Loch Ness and surrounding areas are just beautiful. There is a lovely bar/restaurant just across the road that does good food. Thanks for everything. Maria

Nothing

Good size room, nicely decorated, homely, upmarket feel - nice and quiet

Uncomfortable mattress, room looked out over car park - little privacy! Shouldn’t call self b&q just with instant oats for breakfast - this felt little misleading. Needed fresh mugs for our second morning - unclean mugs not nice for guests. And label the soap and shower bell (or shampoo?!)

We liked how easy check in was , how spacious the room was I absolutely loved the bathroom, the bath was amazing after our attempt at Ben Nevis, bed was super comfy, the porridge pots and cereal bars were a perfect touch , and we was very grateful for the Malteser bunnies with it being Easter, above and beyond to make customers feel welcome, meet Smaxi twice and he was lovely and welcoming.. we are definitely coming back to conquer Nevis and this will be our accommodation again hopefully

Absolutely nothing to dislike

Perfect location with magnificent vista of Ben Nevis. Rooms very tastefully furnished. New. Spacious. Clean.

Check out at 10am, which is standard. However at 9.40 we were 'reminded' that checkout was at 10 and at 9.50 cleaning staff were already stripping the beds while we were leaving the room. Put a dampener on an otherwise wonderful stay.

The views from the rooms are exactly like the pictures! I was shocked at how pretty it was and was happy to drink my instant coffee with that as my background. I also feel like the price was very reasonable for the space.

This is just a cultural misunderstanding and not actually something I disliked, but this is a "self-catering" location, meaning you walk up to a series of lock boxes to get your room key using a code that is emailed to you. There is a wifi code near the boxes, though the owner came out and helped us figure out what was happening. These views do mean that there's not necessarily a lot of things to walk to from the hotel, so be warned for food if you don't have a car.

Spotlessly clean. Very comfortable. Very modern. Seamless check in procedures. Great view.

Shower twice went extremely hot without warning and scalded my back. Potentially dangerous if you can't leap out of the way!

The location is superb, our room was generous in size, extremely well decorated, very clean, very comfortable and with a spacious en suite. It has the most amazing views from our patio of Ben Nevis and the other mountains. The breakfast in the room was adequate for our needs. We had the pleasure of meeting Smaxi who is helpful, kindly and very friendly. We were there only there one night but wished it could have been longer, hopefully we will stay again, would highly recommend Tower Ridge House.

Nothing to dislike everything was good.