I booked 3 rooms for a family get together. Great location, good car park, and good value for money. The rooms and ensuites were comfortable and beautifully furnished . The thing that made the 2 days stand out, though, was the staff. They were accommodating with food orders and informative about a change in travel plans re taxi/train times. One of the days, we needed a quiet area for us to talk and go through family memorabilia. The staff were so helpful and attentive, giving us time and space with refreshment always available. The garden area was also lovely to sit in.

Nothing

Everything was great. The room was big and comfortable with a lovely bathroom. Clean and inviting. Very cosy and warm too. Breakfast was very tasty and good quality and the staff were great. Very nice touches were the range of refreshments in the room - tea, coffee, hot chocolate and proper sized mugs. Biscuits too! The decor was lovely. There are usb points in the plug sockets on both sides of the bed. Will definitely recommend to friends and family. Added bonus was the bus stop outside the pub where we caught the 32 bus into town for our night out. Cost £3 each and took around 15 minutes.

Cannot think of a single negative.

Staff very accommodating and helpful. Especially Tom and Grant. Rooms were lovely decor and it had welcoming atmosphere and quaint. Bus taking you into Guildford was great and opposite route to gorgeous Shere.

The room we stayed In was right under the hotel laundry room and over the back door which is next to the local shop. The deliveries arrived early and the cage rattled loudly and echoed and this woke me up abruptly. Also difficult to sleep with the washing machine grinding all night. Please shut the door this will be more considerate. Would it possible to let the shop owner ask the deliveries each morning to consider people are trying to lay in just above their heads. Thanks.

Our room was well appointed with a lovely bathroom. The hotel is a beautiful old building with loads of character, the flowers at the front were breathtaking. The breakfast was fabulous and extremely generous. Parking on site a plus and lovely grounds, including a small stream. Friendly staff, situated in a quaint little part of England, easily accessible by car from Gatwick.

Having to carry cases up the stairs was a small nuisance but to be expected when you book into old pubs, a small price to pay

We had a fantastic time at The Drummond, from the beginning of our arrival the customer service was excellent with all my queries being answered promptly and great suggestions & contacts provided for my needs, unfortunately there were no taxi’s available to take use to The Silent Pool distillery where we had booked a tour , so one of the team took us in her car, thank you so much Flor that was very kind of you, The Drummond is truly one of the best I’ve stayed at, our only wish was that we had stayed longer there, the interior decor extremely tasteful, warm comfortable beds and spotlessly clean, in our large room there was additional luxury of a roll top bath, we dined in the restaurant for lunch and as there was so much choice of deliciousness on the menu we decided to book a table for dinner, I highly recommend you dine there our meals were cooked to perfection and presentation was excellent.

Everything was perfect

I had added comments in my booking the reason we were staying, on arrival the staff member was aware of our situation and very, very kindly offered us a bottle of Prosecco on the house (such a kind gesture). We booked a table in the restaurant that evening and the food was delicious. We had breakfast, again the food was delicious. All the staff we encountered were really lovely, I am very impressed with this hotel, the twin room we booked was perfect and cosy, bathroom and shower wonderful. I would have no reservations to book again. Thank you .

Everything was perfect

My friend and I had a lovely stay here. The room was really clean and comfy. It was warm even in September but there was a fan provided in the room which we used to keep it cooler. Bathroom was spacious and clean. We did a lovely walk from the pub. It was convenient for what we wanted to do. Breakfast first day was lovely. Second was average. Different chefs I think. We had an evening meal on a deal which was also good value and tasty. Staff were really kind and helpful.

Nothing really to dislike. Everything was perfectly clean and acceptable for the price paid.

The bar area had a great atmosphere and the food was lovely. I highly recommend the small plate hummous - superb and the beef and ale pie. Breakfast was lovely. I have previously stayed in one of their sister pubs. Shame about the rain because they have a lovely garden with a small stream at the bottom. Ample parking is on site.

I would have liked breakfast to have been served from 7.30am onwards as I was on a business trip. There is a small bridge over the stream which led to a superb car park - just me, but I was caustious of driving over it.

3 night stay with family. Had 2 amazing king rooms. Location and back garden area to the pub are fantastic. Staff are brilliant. All in all a great stay, the only thing needed was to be able to offer an alternative to sourdough bread at breakfast and offer some cereal so there is an option against the cooked breakfasts. Had 2 evening meals which were nice, some dishes better than others and just as with breakfast you could tell when different chefs were on.

The place is surrounded by picturesque locations ( Surrey hills,Shere,) The pub is situated at the bank of a river I enjoyed driving to that pub. The room was spacious,super cosy,neat Through the building is old but they managed to preserve the age but implemented modern facilities nicely Bathroom was new,new,tiles were in great condition No signs of mould,super clean floor, carpets were not smelly Great variety of tea, coffee,hot chocolate,two mugs and cool glasses were provided Linen was fresh and clean Pub was very clean and i loved tiles and carpet in the pub Food was really great Presentation of dishes was great My partner is a chef and trust me if he praises something,it really worth it I absolutely loved our stay there Unfortunately we were not able to try breakfast as it was super comfortable to sleep in that room and we could not wake up earlier, but we are definitely coming back I was amazed by everything

Nothing