Our tour was delayed arriving back in Inverness, but the staff was happy to make sure that someone was still on reception when we arrived around 22:00. Even though the hotel itself is very old, the room had been renovated and was clean and quite comfortable, expecially the bed. Breakfast was a full English one and very nice. Walking distance to Inverness Railway Station (about 15 minutes).

The shower over the bath had a weird contraption to make it work, which we couldn't. We were told the following morning that the switch for the shower is outside the bathroom, which we didn't know at the time. Fortunately, the bath had ordinary taps over it, so at least we could take a bath instead. At AU$320 (150 UK pounds) for the night, we thought it was expensive.

Breakfast was included. Nice sports bar. Food was ok. Staff were friendly and tried to be helpful. A new manager, but hands on and practicle, and maybe some new staff. Facilities were appropriate for this type of Hotel. Car Parking was adequate for what was needed. Would consider staying again.

Rooms/Hotel a little bit dated/tired, but can see that a program of renewal works is underway. There was exterior works during the day time. There is also a busy road and trainline nearbly. But that's being a bit picky. Otherwise its fine for what it is.

This hotel went above and beyond for our dog, Casper. We were thrilled to see a hotel near the city centre that was dog friendly, this hotel though, was a doggy haven. They left the best doggie welcome bag with a toy, treats, and poo bags on the bed, they greeted Casper by name when we checked in, and when we had breakfast the very nice server - who was a different person from check in - asked us for our orders and then said "And, would Casper like a sausage?" They also knew his name! The sausage was cooled and cut for him even. This fantastic attention to detail made the stay all the more special for us (the humans!) The room was very comfortable with an ensuite and TV, it was easy to find location wise, breakfast was delicious with several options to order from as well as a section to choose from, and the staff were phenomenal! We will absolutely be staying here again. It is certainly Casper's favourite hotel!

There wasn't much that they could do differently. They exceeded our expectations in every way.

Lovely friendly accommodating staff fantastic location for my needs enjoyed food in the sports bar in the evening cheery staff to serve you tge beds were so cumfy we loved the breakfast the staff even changed some items on tge menu I did not like for items I liked I will definitely visit tge chieftain Hotel again

We did not dislike anything at tge chieftain myself and my wife enjoyed a lovely stay and will definitely be back

2 weeks before Xmas and the hotel was in full swing with functions and parties. The staff were nontheless amazing, cheerful, generous and helpful. They gave my delighted dog a sausage by the kitchen back door when we went for evening walkies. Our dinner was made memorable by the delicious chicken fajitas extravaganza that my teenager chose. My fish n chips were ace but not in the same league as said extravaganza! The breakfast was also just right as we were both frayed at the edges from lack of sleep in our noisy room overlooking the main road. I'll ask for a quiet room next time. As we had our dog, we ate dinner and breakfast in the reception area. They have a cute doggie station with treats and toys near the reception area too. Our room also had 2 poop bags, chews and a ball. I've never come across such a dog welcoming hotel as The Chieftain hotel. Thank you for taking a care of the 3 of us.

Only one thing stopped our stay from being perfect and that was the traffic noise from the main road and hearing people chat as they walked past. The road wasn't busy, about 1 car every 30 seconds all through the night, but we're used to utter peace at night time so we were kept wide awake which made the following day hellish. The window in room 3 is utterly unequal to the task.

Great location, 10 min walk into town. Ample parking on site. Friendly staff, great bar, with pool tables. Quiet lounge area. Room was large and good size tv, bath and shower, lovely clean fluffy towels. Home cooked breakfast to order, choice of cereals and toast too

Some areas could do with revamp, ceiling in dining room for example but that didn’t affect our stay at all

the breakfast was very good cant fault it the room was roomy and comfortable the beds were very comfortable didn't have dinner so cant comment on that but from the look of it it seemed very nice.

Didn't like the disable parking space and the fact someone cant park in their own space and took up most of the disabled space making it hard to park. Didn't like the fact that nothing was done about it when it was reported to staff on more the one occasion and the person who cant park was still in part of the disabled space in the morning when we left which makes me think it was the manager or staff member who need lessons in parking

Received a good welcome - dinner was first rate. Generous sized bed, and comfortable room .

Toaster out of order at breakfast , caused the fire alarm to go off, no one left the building! Breakfast client was allowed to bring and keep a dog in the dining room despite the hotel's stated policy . Would have preferred a room at the back of the hotel.

Atmosphere, pleasant staff, location and food were excellent

The room was very very tired, grubby, shower was useless. The blind was unable to keep the sunshine from streaming into the bedroom from the very early hours. Bottles of iron bru I’ve never encountered before in a room, that was a first. Bottles of water instead would be a far better addition.

Staff was wonderful! Liz the manager was always helpful and kind. They definitely made you feel welcome and quick to help when needed. Would highly recommend the Chieftain for anybody traveling to Inverness. And let’s not forget to mention they have a wonderful breakfast for those needing some sustenance for a day of exploring! Let me say the Chieftain is a great choice to stay when in Inverness.

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