The property was clean and finished to a good standard. The location is excellent and the staff are helpful and friendly. The food in the pub is amazing and the deli is a lovely addition.

When in the property it often felt like there wasn’t much privacy as the windows face a busy car park and road. Perhaps curtains that let light through as opposed to thick ones would be good for the daytime. The smoke alarm was overly sensitive and went off very quickly every time we used the toaster. Also it is worth saying that whenever the hot tub was used in the property upstairs water drips constantly down into the back area of the property. Not a problem for us as we weren’t sitting outside but would definitely be an issue if you were using the bench in the back outside area.

Lovely venue, really friendly staff and the food was great. We had a roast on the weekend and breakfast buns on a couple of mornings which were amazing. Both of us are veggie too and the options were great. The cottage was lovely. Very warm too with the additional option of the log burner. Location was a short walk from some incredible walks/hikes too.

Minor point but the hot tub was overlooked by the balcony above. Some privacy screens or drapes would have been nice. TV had Freeview only and ports weren't accessible. We wanted to watch a movie one evening after a hike and it would have been a nice touch to be able to plug a fire stick in the TV or if the TV was smart. These are really minor points and wouldn't put us off staying there again.

It was a fab place to stay. Loved the apartment, loved the balcony and the hot tub, perfect for a couple, and we will almost definitely return.

We didn’t really like the bed. I’m really sorry, this is purely personal preference, but just hoping to give useful feedback. But it was 2 singles pushed together rather than a king size, so we could feel the gap in the middle despite the mattress topper. Also, the bed was just too soft. I sleep on my stomach, and the bed was so soft that my back was very bent while sleeping, which gave me a sore back the next day.

Very clean and comfortable room. Great hotel and great breakfast. The staff at the hotel were extremely nice and open to answering any questions about our stay. Would go again.

Great location was just what we were looking for. The shepherds hut was very cute, it had a great kitchen and the underfloor heating kept it very cosy.

It took us about 45mins to check in as there was a bit of a queue for the bar and only one staff member taking orders for the food, drinks and checking people in. Felt a bit bad for the worker, it seemed very understaffed. We then ordered food from the bar and it took another hour and a half for it to come… the food was great however. I would still recommend, but just be prepared it’s not a self check in and could take a bit to get yourself into your accommodation.

My wife and I stayed at this wonderful Hotel for 4 nights. We were delighted with the location and look of the establishment shrouded in so many beautiful flowers. We had a wonderful stay although as ever with the Lakes the weather wasn't great. The overwhelming memories of our visit will be the food the location and how fantastic the staff are, they are incredible and so helpful and friendly. Emma in particular must be singled out - she is utterly wonderful and a godsend to the owners because she is incredible so helpful charming and friendly (and no we aren't related:-)) - the owner also us fabulous as are all the staff breakfast lunch and dinner. We will be returning it will be akin to visiting old friends. An absolute delight to visit.

No Complaints whatsoever.

Staff were absolutely fantastic and went out of their way . Would definitely recommend to stay here

The only thing I didn't like were the pillows. They were so uncomfortable (too soft and lumpy)

Beautiful location, ample parking friendly staff good food. Great selection of quality real ales. Dog friendly lovely scenery peaceful. Was not what we expected however very cosy underfloor heating was great. The bed very comfortable ( pillows not so good). The location was very good for travelling around the area.

Slight lack of privacy when using hot tub, nowhere to hang robe or towel when using hot tub. Hard chairs inside could do with cushions. Pillows warn out could do with replacing. Towel Rail not working in bathroom ( had been reported many times by previous guests). Hot tub great bonus although the extra cost for the logs was not highlighted before the visit. Anyone who plan to stay purchase extra logs as £7.50 a bag can be an extra cost not budgeted for.

Lovely location, very friendly welcome. I was staying in shepherds hut with my dog, my friends were in a superior king room in the hotel. All very well equipped and the food was excellent. The grounds are fabulous and the views stunning.

The mattress in the hut was very firm and lumpy and the pillows rather well used. Could not get a comfortable nights sleep. The bed is high, which I did expect, but as I am only 5’1 I could have done with a little step to help get in. However I still enjoyed it. A little more outdoor lighting between the hotel and the huts would have been helpful. Walking back in pitch black was a little treacherous.

The location was good, close enough to the places we wanted to visit. The staff were friendly, and the food was excellent. The fish we had was HUGE, so if you can't eat a big meal, order the lighter bite. Bathroom products were provided, although we didn't use them as we brought our own.

We both found the mattress to be far too hard, and ached a lot when we got up in the morning. I forgot to mention to the housekeeper that the kettle in "Buttercup" appears to be rusty on the inside. We ended up boiling water in a pan.