Inviting ,clean , excellent spacious rooms comfortable . Great facilities and very friendly staff . Great selection of food.

The problem with this hotel is the car parking. I had to pay an additional £50 on top of my room rate which made this stay very expensive. £245 for two nights plus £28 for breakfast for two days and then £50 for car parking Made my trip Very expensive. I understand the hotel has a car park which is free but it’s a good fifteen to twenty minute walk to it. Not ideal if it’s raining and you have luggage to carry. Perhaps working with the NCP car park and incorporating the price with the hotel would be ideal instead of having to pay for the hotel and then parking. The NCP car park is bang opposite the hotel so it would make sense.

The Receptionist was excellent when we arrived later than expected [9 pm] she was very attentive and engaging, the instructions were clear, and the guidance on parking was very good. She came to check we were happy with our room. The hotel facilities are very good and exceptionally clean. The breakfast waiters were great and helpful, nothing was too much trouble for them. We have stayed here before and would definitely stay again.

Although the furniture was beautiful and clean - I would love for hotels to return to those deep substantive armchairs. The modern look is great, but not that comfortable, especially if you want us to stay in the bar for any length of time. The computer in the business centre area was not working and the daytime staff didn't know when it would be repaired.

The staff are always helpful, breakfast was good and worth the money. Location is a bit tricky being right on St Nicholas Circle but once navigated it's not a problem. Biscuits and hot chocolate would be a nice addition to the room drinks tray.

A service charge being automatically charged to our restaurant bill. It was removed once I questioned it. I have no problem leaving a tip but would like to be asked first. The pillows were hard, unfortunately I didn't see the card advising that softer pillows were available by contacting reception. I know now for our next stay.

Polite welcoming personnel. No surprises in charges. Acceptable room. Quiet and relaxing stay. Good breakfast. Flat screen tv. Iron, hair blower. Kettle. Coffee, tea in room. Mini bar, compl. water bottles. Free kitkat chocolates. Usb chargers. Extra mirror in bathroom. Safe in room. Free wifi..Good speed.

Slight smell in corridor initially. Rather small bedside furniture. Small room window. No water glasses in room . Only mugs. Lighting rather weak in room but sufficient. Sluggish TV.. & No satellite channels (cnn, bbc world, Bloomberg). No hotel slippers. (or robe) Basic, british breakfast. Not a great variety otherwise. Furniture basic. (No upmarket materials or design)

Staff were all very nice and seemed to enjoy their work. They all had a smile on their face, which shows a good working culture as well. We had a very short stay as arrived at 1am and left in the morning at 11am, due to commitments but enjoyed the few hours we spent at the hotel. Room and hotel itself were very clean, breakfast was nice. Facilities in room were good, bottled water provided, tea and coffee making facilities included despite some reviews saying its not provided. We were pleasantly surprised during our stay here. We will definitely come back for another longer stay when visiting Leicester in the future.

Parking was on site with the NCP, but quite steep if you are staying long. A compromise between the car park and the hotel will make things even better.

The room was spacious and comfortable and the atmosphere of the hotel very relaxed and welcoming. The breakfast was fabulous - as a vegetarian I particularly appreciated the added veg / chickpeas with the cooked breakfast. Most importantly though, the service, from all the staff we came into contact with, was exceptional. We felt very well looked after, and I'd like to give a special shout out for Francisco in the restaurant. Thank you all very much.

The parking arrangements were a small annoyance, as we had lots of luggage for a wedding. I don't know if the plan is to have parking available in the car park next to the hotel, but that would be appreciated.

Got to the property and parking is available in a few locations which I had not read up on. After explaining that I had my van and tools and didn't quite like the idea of parking in Random garages over night they said it wasn't a problem and o could park in the drop off area. Room was clean and tidy. Had a bath and shower and was really comfy bed. I would say they have renovated possibly as the place looked relatively newly decorated. Food was great to be honest. No complaints here would definitely stay again.

The staff are exceptionally friendly, pleasant and helpful. They can't do enough for you, going out of their way to assist and ensure you have a great stay. The rooms are spacious, clean, well equipped and comfortable. They often have rooms fitted with a bath for an incredibly relaxing Epsom Salt soak for tired muscles (supply your own salts). The canteen, bar and lobby are well run, with delicious food to offer. The only thing missing is a tips jar on the end of the bar. Even housekeeping have a friendly smile and say hello. I love it here.

Excellent service, friendly and most helpful staff. Lovely accommodation. The staff go out of their way to assist and can't do enough to help you. Central location to the city. Food is very nice. Rooms are spacious and comfortable. I would recommend this hotel... I like is so much, I've booked in for further stays.

Local knowledge helps as couldn't find way around the city centre for good restaurants as most appear to be fast/ junk food outlets. Getting into the city centre by road isn't much fun either. Hotel food, though good, is a little on the pricey side.

This hotel provides really good breakfasts, staff are brilliant, location is great for Leicester City centre while being convenient for the M1 motorway. Usually rooms are clean and comfortable. Bar food and Alex good

This is only time i have had an issue with this hotel, the room has 2 double beds which is good for families, this time one of the beds had sagged badly. The sink had a problem with a blocked/dirty overflow which smelt really bad (room 828). However, the staff changed our room after the first night. All businesses can have an issue, what counts is how they deal with them, the staff are great and Holiday Inn should be proud of them.