Great location - 5min walk from train station. Staff - outstanding Room- spacious, great size bathroom/wet room, plenty of decent towels and shower/hair gel and soap near sink is a must to use as larve up so much and smell so lush. . Comfortable bed with extra pillows and sofa and chair in room aswel. Great clothes rack and powerful hairdryer. Breakfast -Good value for money and the orange juice 👍 Nice size lift so used up to the 4th floor but made sure we walked down the amazing staircase to 0 floor. Plenty of free reading material as well 20 mins walk from Leicester Tigers Rugby ground.

The hotel is in a good location but it is a walk from the restaurants and so on. The staff are helpful and friendly. The rooms are quite modern and there is a self-service coffee machine which makes freshly ground espressos and cappuccions etc. In winter the rooms are very warm. The pastries like pan au chocolate at breakfast were good.

In the area of the hotel there are a few undesirables walking around. There wasn't any museli at breakfast at all which was a problem. It is important to have a good muesli with nuts and fruit for breakfast. That was a big omission. Maybe some boxes of the Dorset Museli.

Nice hotel, we booked 2 double rooms for one night’s stay and they were both spacious enough to get ready in without tripping over each other which was exactly what we wanted! The beds were super comfortable, linen etc all spotless, shower was good with plenty of hot water and super clean. Actually everywhere we saw in the hotel was clean, tidy and up to date. Staff we met were all professional but friendly, efficient and helpful. I didn’t use the hotel wifi but it was available. The breakfast was good, they offer the usual spread of continental and cooked foods you would expect and it was all appealing. I asked at the time of booking if the rooms could be near each other and they acknowledged my request and said they would try to accommodated this depending on availability (which I totally understand) and when we checked in they had made sure they were next door to each other which was super helpful. NCP car park is just across the road a 1-2 minute walk which was perfect. Would plan to stay here again if we’re back in Leicester for an event again, thank you for an enjoyable stay.

Nothing I didn’t like actually, although to note I would make sure to bring my own shampoo etc next time as there was only basic handwash and shower/hair gel provided by the hotel. Certainly only a minor thing, and not really a negative!

Ramada Encore at Leicester is located in the heart of the city. That makes it an ideal choice for those who want to get a lot done during their business trip. Also, the proximity to restaurants offering diverse cuisine is a huge plus. From Italian to Turkish, Indian to Greek, Leicester city centre is a great place to satiate taste buds.

The food menu of the restaurant is below par. Also, the lack of vegetarian and vegan options is a huge disappointment considering the fact that the location attracts tourists from diverse backgrounds.

Convenient central location. My room was a decent size and also fairly quiet. All staff I interacted with were polite however there could have been another staff member to assist during busy times.Complimentary tea and coffee. Overall I had a pleasant stay. Good value for money.

I wasn't informed that there was a gym on the premises, would have been good to know this. My room was dark, there were no overhead lights, the only lighting in the room was around the bed- poor design. No tv remote control in the room initially so had to call down for one.

Rooms are good with comfortable beds. The toilets could have been a bit cleaner- but NOT dirty or below standard. Although breakfast was good and have most of the essentials choices, but compared to rivals it was more on the basic side. There is a NCP car park right at the back of the hotel which is convenient and prices are discounted when you are staying at the hotel. Do no forget to get the parking paid at the hotel reception. We had minimal interactions with the staffs, but they were friendly and eager to help.

Breakfast could do with few more options. It was basic compared to rivals.

Above all the friendly, polite and welcoming staff - all of them! The central location close to NCP car park great plus overnight ticket discounted to £15 at hotel. Reception, bar and breakfast area clean and pleasant with seating well-spaced out - ideal for pals who like to chat! Breakfast buffet good. Waitresses kind, efficient and helpful. At £103 good value.

Very little. Took us a few minutes to work out how to up the heating control but woke up to a cosy temperature.

Good size of room. Clean and well presented. Comfortable bed and settee. Lots of electrical sockets and lights. Easy to use air con. I was mistakenly charged for 2 breakfasts I travelled alone. The cost of the extra breakfast was refunded eventually. Unfortunately the computer did not show that I had paid fir breakfast when I went down to the restaurant the next morning. Profuse apologies given when I explained what had happened. There was a good choice of breakfast items

A bit too long to wait to check in. 2 staff on reception. One on the phone, the other sorting paperwork . No acknowledgement given. Charged for 2 breakfast when I was travelling alone. Quite a palaver to get a refund on one to find that the computer did not recognise I had paid for breakfast the following morning. The situation was handled very well by the staff on duty that morning

Perfect location and great to walk about the city. Breakfast was really good and lots of options. The parking (NCP at the back of the hotel) was good. Staff where very nice and professional. It is a nice hotel, clean and beautifully decorated. For the price and location I would stay again and give the bed another chance but maybe once the Uni kids have settled in.

The bed was not comfy. Was very soft and unfortunately it was October so all the kids that have just left home and got to Uni with a bit of freedom where about so we could hear the drunk groups at 2am through the windows (we were on the 5th floor)

Very nice clean modern hotel and probably the most comfortable mattress and duvet I've even had in any hotel or accommodation before. Asked for a quiet room as needed good sleep due to having surgery at Leicester Royal Infirmary early the next morning. They didn't disappoint and gave me a room on the very top floor right in the corner. Amazing views of the city too. Shower was lovely and hot (although did flood bathroom). Room was very modern and clean, spacious with tea making facilities, TV, iron and ironing board and decent hairdryer as well as double bed and a sofa. Saw it had a fitness centre....not sure if free but still a bonus to have. Price very good.

My shower drain was very slow to drain away and when I finished noticed it had flooded all the bathroom floor so had to use all the towels to soak it all up. Did tell reception when booking out and he noted it and said will sort it out. Had a very noisy person down corridor banging on doors at 1.30am and several times after. Was way too tired to shout out to him or ring reception. I know this wasn't obviously hotels fault. Also would be nice if they also had soya milk or some other alternative for hot drinks as not everyone drinks cow milk!