Nice hotel. Great location and brilliant breakfast. Dog friendly which is necessary for me.

I thought the reception staff were a bit patronising. Repeatedly saying “it was on the booking” when I Asked a general question for example About eg. Why did I need photo ID? And is it £15 for the dog? It was just a question asked in passing. But got a response in a way that I found both patronising and as though I was being looked down on. Also they were both very ignorant when passing. The parking is there. But so tight and dangerous

Really friendly helpful staff Clean facilities Buffet breakfast TV lots of channels WiFi good View of the sea and pier Parking out back and lift to all floors Bar available

The location was perfect, located right near the Pier and town center. We had a Seaview that was lovely to sit and enjoy in the morning and on an evening.This was a Pet friendly hotel that charge £15 for your pet per stay which I was more than happy to pay for such a nice hotel. Small free car Park around the back of the hotel or there is paid parking all along the prom both sides it's pot luck who gets the car Park spaces but there's nothing the hotel can do about that, they only have room at the back for so many cars at a time.Early morning calls on request from a 24hr staffed reception. Excellent buffet style breakfast served until 9.30am and a great evening meal menu 5.50-7.30pm. If you have a dog you eat in the function room which is overlooking the sea and you have tv in there too ,you do have to go down stairs to the dining room to collect your breakfast but the lovely, polite, friendly staff are always willing to help if you need it.Room service is available for breakfast, sandwiches /chips and soup but they're is a £10 service charge. If you would like an alcoholic drink they have a bar serving until 11pm. .You get free WiFi, a password is given to you on arrival. Your room is serviced on request, you have a "please service my room" or a "do not disturb" sign if you don't need anything. All rooms have a kettle and selection of drinks including free bottled water. Nice big fluffy towels and a selection of toiletries.Your tv has apps like YouTube etc but Netflix and others need logging into. Everybody is different when it comes to comfort but I found the mattress and pillows acceptable and I enjoyed the good 3 nights sleep on them. Where the hotel is , is nice and quiet , there's very low car or pedestrian noise at night.The thick curtains make sure the room stays nice and dark,which is great if your like me and need a very dark room to sleep better. I was really happy with my stay and I'll definitely be back.

There isn't anything to complain about really, the only constructive criticism I'd give is to decorate the tired looking landings and to get better keyrings (that huge door knob is a bit OTT haha)

Wonderful view and proximity to beach and town. Clean room with good TV and tea &coffee. Beds comfortable with nice white bedding and fluffy towels. The breakfast was very nice but would have been a much nicer experience if we could eat in the dining room.

Having to get breakfast from the cellar dining room on a tray, wait for the lift to the bar because I have a dog. I was fortunate my sister was with me and we could take turns. Most times, it was cold before we ate it. Also, there were no condiments in the bar. Given the layout of the dining room, it would be easy to section off part for a dog area as they do in most hotels these days. No evening meals served, so we had to find another hotel that was truly dog friendly.

Seafront location with on site (limited) parking, but the staff were helpful in squeezing everybody’s car in and Just a short walk into town and not too far from the theatre (which was the reason for our visit). Rooms were clean and comfortable. Buffet breakfast was very nice and plentiful and the staff were all lovely. Good value.

The layout of the upper floors were split level so although there was a lift (which our room was very close to) you had to either go up or down a flight of stairs to get to the room, which one less able bodied member of our party struggled with. The TV in our room was a bit temperamental and there was a big hole in the bathroom ceiling where a hatch was missing.

The buffet breakfast was excellent as we had a small dog we ate in an upstairs lounge, and carried our food upstairs, this was ok but we felt the lounge was now used as a storage area which we felt could have been concealed with a divider to make the dining experience more attractive. However the hotel has a superb location and our room had extensive sea views, we would most certainly book again

Upstairs lounge for pet people at breakfast was used as a storage area this would have been so much better divided off as you felt you were eating in a disused room Also the outside patio area could have been made more attractive with planters, and maybe umbrellas and lights, it’s a beautiful hotel overshadowed by the exterior patio of next door

Breakfast was brilliant. Cannot fault it. Service and standard and choice of foods.. IMPECCABLE

That we had to walk around the town for an evening meal as no evening meals were being served. This was a massive inconvenience as I had just finished a fourteen hour shift and was very hungry. We were also unable to bring food back to our rooms so we had to eat our chippy tea out in the blistering cold.

Location is excellent. My friend, and I, and my Brother and fiancee, go to Venue Cymru every so often to see a show . It's only around an 8 minute walk to the theatre from Hotel . And 5 minutes into town . This was our 2nd stay here ,and have booked again for September. The rooms are very clean ,beds are so comfy , lovely bathroom. We had a large tv in our room . The breakfast is amazing, plenty of choices, and nothing is too much trouble for staff . The Bar is open till around 11pm ,so we always have a drink there when we get back from the theatre . Reception team are always very helpful.

Nothing to dislike

We picked the hotel because we had stayed in the hotel before and thought it was great value for what they charge. It was also in a great location on the seafront close to the pier. All the staff are very friendly and helpful which is always nice. One thing I always check for is off road parking and this hotel had its own private parking spaces to the rear of the property. I had looked at other hotels to stay but they had no parking facilities. The room was clean and spacious with a comfortable bed, which is always much appreciated.

They had lifts to all floors which was good.Last time we stayed our room was near the lift so transporting all your cases and belongings was easy. This time though we were on the first floor and from the lift you had to go down a set of stairs through a door and back up another set of stairs to get to the room. If you have mobility problems it may be an issue. I must say though one of the staff helped me with the cases when we arrived, which was a great help.

Great location right on the front, we had a family deluxe room so had a sea view ( definitely recommend ) staff were very friendly and helpful , location was great, very good breakfast ( good choice and plenty) it's dog friendly but you can't take them into dinning Room but can sit in bar area with your breakfast .room was nice and clean, comfortable bed , parking can be a problem but luckily we managed to get a space at the hotel ( these are limited ) thank you for a lovely stay

Could do with a little spruce up in places