Hotel was peaceful and staff were friendly. Location was excellent.

Bathroom needed a small shelf to accommodate glass for teeth cleaning etc.

The location, parking, the room itself and the hotel in general were all measured into my reasoning for picking this hotel above all others and I felt the hotel lived up to or in some cases surpassed my expectations, particularly the dining experience. The sea view in the room was worth the extra as it was the highlight of the stay, sitting on the window seat drinking a coffee watching the world go by, glorious.

The bathroom was cold and the towel radiator wasn't working for the duration of our stay which would have been beneficial as the temperature dropped in the evening.

Clean, newly decorated and spacious room. Well equipped withgood quality towels and toiletries. All staff friendly and welcoming. Perfect location for event at nearby theatre. By far the best hotel we have stayed in in Llandudno.

Bathroom was good for walk in shower but the basin was very small with no space for shaving equipment other than small wall basket. Toilet was too low for older people to use comfortably. OK for one night but inconvenient for longer stays,

The room was lovely with a great sea view we stayed because we were going to a concert at the venue next door and it couldn't have been more convenient.

I was a little disappointed in the food both for our evening meal and breakfast in the morning it was quite expensive for a small portion and not even that special, we also took a drink in the bar and were told that it would close at 11.00 but come 10.30 there were no staff serving and the bar was full of people.

Very nice hotel, lovely staff. Very clean. Location good. Breakfast good. The room was at the back and noise from either an external boiler or motor, Windy 1st night and there was an annoying whistle through or against the window. Lovely room indeed.

Just the droning noise but little to complain about given the quality overall.

We both loved everything about it very clean modern lovely decor all around the hotel very very comfortable We have booked again for later in the year

The bedroom was too small for us I didn’t realise when I booked it was a small double but it was ok for the 2 nights we stayed so was my fault

The staff were very polite and helpful, the welsh breakfast was just sufficient and nicely cooked and the room on the 3rd floor with the sea view was roomy and comfortable. My wife said it had the wow factor.

The lift wasn't wide enough to fit a wheelchair in.

The hotel is amazing. It’s spotless clean. High spec in everything. Breakfast was good value.

Breakfast service was a bit chaotic and we waited 15 mins to be served then the order was forgotten and we had to wait another 20 mins for it to arrive. This hasn’t happened before.

beautifully decorated, both the public spaces and bedrooms. bed very comfy. staff great.

very minor, but only the breakfast letting it down…would have liked better quality bread, and not having to get up to make your own toast, or ask someone for a coffee top up.

The bar and restaurant were good - the staff were very friendly - location was great .

The room was so tiny we couldn’t find a spot for our luggage or open our cases together . Other than that the bed was comfortable and the bathroom adequate .