2,938 reviews
From
$20234 Lombard Road, Wandsworth, SW11 3RF, United Kingdom
2,938 reviews
1/141
Spa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Steam room
Spa tub
Hot tub
Rafayel Hotel & Spa is a 5-star escape in London, perched at 34 Lombard Road, just 3.5mi from the city center. With river and lake views, this riverside retreat invites travelers to unwind in style after exploring the capital. The property earns high marks from guests, boasting 2,908 reviews and rates from $202 per night.
Amenities include spa/wellness packages, a restaurant, private parking (extra charges), and free Wi-Fi, with room service and a fitness center also on offer. Wellness features include a steam room, spa tub, and hot tub, plus a sauna and massage (both extra charges), while soundproof rooms, air conditioning, a 24-hour front desk, elevator access to upper floors, and non-smoking accommodations ensure comfort. Additional perks span garden and river views, Kids' meals (extra charges), bar, and flexible spaces like meeting/banquet facilities (extra charges).
An ideal base for exploring London, Rafayel Hotel & Spa blends refined relaxation with practical touches like private parking, on-site dining, and easy access to the city center, about 3.5mi away. River- and lake-view ambience, plus garden areas, set the scene for a memorable stay that pairs luxury with riverfront charm. A spa-forward escape that invites unwinding after days of sightseeing and nightlife.
Rafayel Hotel & Spa makes the most of its riverfront perch with a vibrant on-site dining scene. Banyan on the Thames Restaurant offers a diverse menu spanning Chinese, French, Indian, Italian, Mediterranean, pizza, Thai, Asian, European, and grill BBQ, with ambiances that range from family-friendly to romantic. Whether seeking a casual lunch, a celebratory dinner, or something in between, river views and garden accents set the mood for a memorable meal.
After days of London exploring, spa-forward relaxation awaits. Spa/wellness packages complement the stay, featuring a steam room, spa tub, and hot tub, plus sauna and massage services available for an extra charge. In addition to the serene treatments, facilities like a fitness center and room service contribute to well-being and convenience while keeping the river vibe front and center.
Practical touches round out the experience: private parking (extra charges) and free Wi-Fi, along with meeting/banquet facilities for events. The city center lies about 3.5mi away, with river and garden views enhancing the pace of life. Pet-friendly policy is in place, with charges possibly applying, and payments accepted include cash, Visa, Mastercard, American Express, and UnionPay. The property has earned 2,908 reviews and rates from $202 per night, signaling a consistent mix of luxury and value.
Closest airports
London City Airport
10.3miLondon Heathrow Airport
12miLondon Gatwick Airport
21.7miLuton Airport
29.1miLondon Stansted Airport
33.7miSpa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Steam room
Spa tub
Hot tub
Air conditioning
Bar
Soundproof rooms
24-hour front desk
Lake view
Non-smoking rooms
River view
Elevator
Garden
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Show 6 photos
Standard Room
1 Double Bed
2370 sqft
Private Bathroom
Minibar
Flat-screen TV
Refrigerator
+
More details
Show 7 photos
Deluxe Premium Double Room
1 Queen Size Bed
3015 sqft
Lake view
River view
Private Bathroom
Minibar
x10
+
x6
More details
Show 6 photos
Superior Double Room
1 Double Bed
2800 sqft
Private Bathroom
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 6 photos
Deluxe Double Room
1 Queen Size Bed
3120 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Show 14 photos
Junior Suite, King Size
1 King Size Bed
3875 sqft
Hot tub
Spa tub
Private Bathroom
Bathtub
+
More details
Show 19 photos
Emperor Suite
1 Double Bed
3985 sqft
Lake view
River view
Hot tub
Spa tub
+
More details
Show 8 photos
Deluxe Premium, Queen Size
1 Queen Size Bed
325 sqft
Lake view
River view
Private Bathroom
Air conditioning
+
More details
Show 19 photos
Emperor Suite, Queen Size
1 Queen Size Bed
550 sqft
Lake view
River view
Hot tub
Spa tub
+
More details
Junior Suite, Double
1 Double Bed
x5
+
x3
More details
Deluxe, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Deluxe includes a queen-size bed 150-154 width.
Show 6 photos
Run of House
x10
+
x6
More details
Room Run Of House
Premium
1 King Size Bed
x4
+
x3
More details
7.8
2,938 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kerri
8.2
November 2024
Lovely comfy bed, good sized room. Friendly staff and very quiet. Very clean also
Some of the decor could do with updating and the carpet in the room needed replacing.
Michelle
8.2
July 2023
The scenery, being exceptionally close to the helicopter pad watching the helicopters land and fly off. Close to the Riverside, the restaurant and food was good. the jacuzzi and steam. The room was nice and big. The hotel overall is very attractive inside, nicely decorated and clean. I like the fact they had a excerise bike in the lounge area close to my room which I didn't actually get to use. I did use the gym.
Swimming pool was ridiculously small. The room got stuffy at night. Couldn't open windows although there is air con.To operate the lighting was difficult because you had to operate via the TV.
Dani
8.2
August 2025
Lovely hotel, beautiful art on the walls. Friendly, welcoming staff. Comfortable standard room, extra pillows in the wardrobe which we did use. The smart room was excellent, it was great to be able to adjust the lighting and the heating/air con via the TV. Kettle and fridge in the room and plenty of teabags/coffee etc.. Lots of sofas and armchairs in the reception area and each floor, comfortable and handy for relaxing. We would definitely stay here again.
A little confusing with the lights as we weren't told at check-in to put the card in the slot inside the room. The socket to plug the hairdryer in was a bit too far away from the mirror, so it was difficult to dry hair and style it in front of the mirror as it barely reached. The kettle didn't fit under the tap so we had to refill it using a glass. No issues that affected our enjoyment of the hotel.
Carmen
8.2
December 2024
The location for us was great, and the views were fab.....witnessed a helicopter landing on the pad situated outside our room, which was exciting. The size of the room and bathroom were very generous, we stayed in an Emporer Suite , we really loved the jacuzzi bath in the room. We ate in the restaurant in the afternoon and evening, the food was fabulous we loved the Wagu burgers. The cocktails were great too 🍹 Breakfast was good, eggs made to order and we loved the delicious samosas that were on offer. The staff were friendly and helpful and the atmosphere in the restaurant and bar in the evening had a great buzz 👌 The spa facilities and gym were also good.
When we arrived the reception and corridors leading to our room were freezing luckily our room was nice and toasty. The decor was a little dated throughout the hotel, and I hate to say it a little cheap looking (plastic garish flowers and astro turf). Given that it stated the suite had a minibar we were disappointed when we were advised that there was no minibar in the room just water and tea and coffee provided ....not even a biscuit. The toiletries in the bathroom were average and did not appear to be of a high quality. We have stayed in many hotels over the years where we have paid quite a bit less and the rooms have had a minibar with wine beer and soft drinks along with a coffee machine included in the price. Felt like this hotel is trying to be luxurious but is done on a budget.
Anna
10
July 2025
This was my second recent stay here and I can’t fault this hotel. The rooms are amazing. Everything is clean, the room facilities are excellent and the beds are so comfortable. I still haven’t tried the spa facilities but hope to next time. Everything about this hotel feels luxurious. The White Company toiletries, bath robes etc. The 2 different types of rooms I have stayed in have both been huge. One had a view of the river which was an added bonus! Breakfast was excellent. The gentleman who was working in the restaurant was very polite and helpful and had a great manner with guests. I will definitely book again soon. Thank you
Jasmine
8.2
March 2024
The restaurant staff were great, and attentive. Reception staff were a little cold, but nevertheless accommodating and helpful.
Toilet brush needed in rooms, more clearer information needed about how to control the lights in the room through the TV and air conditioning.
Beverley
8.2
May 2025
I liked the look of the hotel and the fact it had spa facilities. The room was a good size .I booked a double. Lovely big bathroom with bidet. Toiletries provided. Plus robe and slippers for when using the spa. I don't usually bother with TV when I'm away but I put it on the morning I leaving and discovered that I could have controlled the lights by remote. Room service menu available. Breakfast was optional. I didn't eat at the hotel the restaurant was in another part of the hotel across the courtyard. Asian cuisine. Opened to non residents too. Did have a few cocktails there tho which were good. Nice bar . Cuban cigars available. Lovely setting on river Thames. I was staying end of February and it looked like they were starting to get the garden area ready for the spring. Spa was quite small but nice and clean with lockers available. Didn't have time to try the treatments so don't know what rooms like. Short walk to Battersea high street where there are more cafes, pubs takeaways. About 40 minutes walk along the Thames path to Battersea power station. Just watch out for cyclists and joggers. Good bus service available.
I did have the option to upgrade to a better room after booking but I chose not to. The room over looked the courtyard which sounded nice but the courtyard was just the area between the hotel and the restaurant and due to glass wall window s I felt a bit exposed! Also first morning I woken by the recycling lorry which was right underneath and felt like it in my room!! Hotel situated by Battersea helicopter station so one went off every morning about 8am and also under flight path...planes going out from bout same time. Room was supposed to have a mini bar. It did not . I could order to my room but I disappointed that the information on booking was incorrect. Could also be more lighting in room as it wasn't good for reading.
Juliette
8.2
June 2025
The quirkiest, coolest, plush little stay - well connected just outside central, really clean, very quiet and chill, lovely staff, very comfy bed, good tv and channels, good mod cons in room for temp control and lovely shower pressure and white company toiletries...Gym was lovely and very quiet, solo experience - spa was closed but would have loved to use the little pool and jacuzzi; looked spotless and very relaxing. Tea and coffee prep in the room, mini fridge and robes with slippers. All small touches that make it very comfortable.
Other than the room overlooking a car park entrance / drive through for guests (doors banging and engines occassionally) and the helipad (yes helipad) in the complex next to us, its pretty perfect. I heard a little even with earplugs but not troublesome amount at all. Hotel itself was VERY quiet and calm all evening.
Nicola
10
March 2025
Such lovely friendly staff from the moment we walked in the door. We were allowed to check in a little early which was unexpected but we were so grateful after our flight. We used the spa when we arrived which was fab and they have a great gym room too. The room was so clean and spacious with everything we needed in it. The hotel itself was immaculately clean and the lobby was really lovely decorated. We really enjoyed our stay in this hotel. It was in a good location with many bus links and within walking distance of Clapham Junction. Very reasonably priced for a weekend too. We would recommend.
Andrew
9.1
August 2025
It is just on the river. There is ample secure parking at £20 a night which is a bargain in London. Our room was large and comfortable. We had a curry in the Banyan restaurant (the owner, who we met and was charming is of Pakistani origin), which was excellent. The staff are very friendly and attentive. A nights stay including dinner for 2 and parking was just over £200 which is excellent value.
The decor hovers on being too garish and is very random - or you could call it eclectic. Being on the Wandsworth border the nearest tube is a mile away.
Attractions
Bomber Command Memorial
2.6miLambeth Palace
3miHer Majesty's Theatre
3.3miLyric Theatre London
3.4miQueen's Theatre
3.5miAmbassadors Theatre
3.6miLyceum Theatre
3.8miDuchess Theatre
3.8miNovello Theatre
3.8miGabriel's Wharf
3.9miLord's Cricket Ground
4.1miSir John Soane's Museum
4.1miPrimrose Hill
4.8miAscot
21.9miRochester
29.8miAttractions
Bomber Command Memorial
2.6miLambeth Palace
3miHer Majesty's Theatre
3.3miLyric Theatre London
3.4miQueen's Theatre
3.5miAmbassadors Theatre
3.6miLyceum Theatre
3.8miDuchess Theatre
3.8miNovello Theatre
3.8miGabriel's Wharf
3.9miLord's Cricket Ground
4.1miSir John Soane's Museum
4.1miPrimrose Hill
4.8miAscot
21.9miRochester
29.8miAirports
London City Airport
10.3miLondon Heathrow Airport
12miLondon Gatwick Airport
21.7miLuton Airport
29.1miLondon Stansted Airport
33.7miBanyan on the Thames Restaurant
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Free wifi
Room service
Fitness center
Steam room
Spa tub
Hot tub
Air conditioning
Bar
Soundproof rooms
24-hour front desk
Lake view
Non-smoking rooms
River view
Elevator
Garden
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Bike tours
Happy hour
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Grocery deliveries
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Hot tub
Locker rooms
Massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Public transit tickets
View
Inner courtyard view
Lake view
River view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 10:30
Pets are allowed. Charges may apply.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs GBP 20 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
5+ years
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
Visa,
American Express,
Cash only,
UnionPay
This property accepts cash.
Does Rafayel Hotel & Spa allow guests to stay with pets?
Yes, you can stay with your pet at the Rafayel Hotel & Spa. However, please note that pets are allowed on request and there may be additional charges involved.
What's the check-in and check-out schedule at Rafayel Hotel & Spa?
Rafayel Hotel & Spa welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 10:30 AM.
Does Rafayel Hotel & Spa provide parking options?
Yes, there is parking available at Rafayel Hotel & Spa. The hotel offers private on-site parking at a cost of £20 per day and requires a reservation.
How much does a stay at Rafayel Hotel & Spa cost?
Accommodations at Rafayel Hotel & Spa can start from $202. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Rafayel Hotel & Spa offer?
At Rafayel Hotel & Spa, there are several types of rooms available. They include Standard Double Rooms, Deluxe Double Rooms, Junior Suites, Premium Deluxe Double Rooms, Superior Double Rooms, and Emperor Suites. All rooms are non-smoking and accommodate 2 adults and 1 child. Bed sizes range from double beds to queen size beds. Room sizes vary from 215 sqft to 700 sqft.
Which amenities can guests enjoy at Rafayel Hotel & Spa?
Guests at Rafayel Hotel & Spa can enjoy a range of leisure amenities during their stay. The hotel features a spa offering wellness packages, a steam room, sauna, spa tub, and hot tub/Jacuzzi for guests to relax and unwind. Guests can also take advantage of the fitness center and sun deck to stay active and enjoy the beautiful surroundings.
In terms of dining options, the hotel has an on-site restaurant called Banyan on the Thames. The restaurant offers a modern and romantic ambiance and serves a variety of cuisines including Chinese, British, Indian, Mediterranean, and Thai. This provides guests with a diverse range of dining options right at their doorstep.
With these leisure amenities and dining options available, guests at Rafayel Hotel & Spa can spend their time indulging in relaxation and enjoying delicious meals during their stay.
Is there an in-house restaurant at Rafayel Hotel & Spa?
Yes, the Rafayel Hotel & Spa has a restaurant on-site called Banyan on the Thames. It offers a variety of cuisines including Chinese, British, Indian, Mediterranean, and Thai. The restaurant has a modern and romantic atmosphere.
Which payment methods are supported by Rafayel Hotel & Spa?
Rafayel Hotel & Spa supports various payment methods including Visa, American Express, Mastercard, and UnionPay. Cash is also accepted as a form of payment.
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