The staff were amazing and the Galway girl could not do enough for me. She was the best ever!

Nothing!

Staff were really friendly and accommodating. We arrived a while before our check in time and the lovely lady behind the bar (don't know her name), kindly took our bags so we could go out for the day. I came back to the guesthouse nearer checking time and the room was ready. The room was modern, stylish and clean. Grateful for the fan during the night. Shower was powerful. Beds and pillows were comfy.

The room was really warm overnight. It had been a really hot day though so would have been a factor We were grateful for the fan. The hot water tap was extremely warm. For me too warm to use to wash hands properly.

So, I can say without a doubt that I had thoroughly enjoyed my stay here even if it had been for the night!! For the price I'd paid and for being in London, I cannot complain for the overall experience at the premises and surrounding area. Getting here from Hackney Central isn't difficult at all and before you know it, you'll be standing at the entrance of "The Crown" - nestled between a number of other business but distinguishable nonetheless. I wondered in to find the check in desk of which can be found on the far end of the bar and marked with signage and tended to reasonably quickly - there was a bit of a hiccup with their tablet system but, these things happen and I wasn't in any rush! Another charming member of staff greeted and guided me to the room - I was staying in room 13, so up a few flights of stairs for us! I was aware of the guesthouse undergoing development earlier on and expected to stay in their older style of rooms, but was pleasantly surprised when the door opened to reveal an extremely clean, airy and tastefully decorated room - even the staircase had that new look and smell! I totally appreciate how effectively they had utilised the space to use not only the decor, but modern fixtures to make it functional and easy on the eyes. The room is stocked with tea and coffee making facilities and shower consumables with mod cons such as a TV, led lighting accents for when you need something softer in the evenings and usb sockets on bedside outlets. I can't comment on the WiFi here as I hadn't been given its access details nor where they readily available on a card or something, but I wasn't here to be a recluse and had headed down to the bar shortly to mingle with the friendly patrons and staff! Quite the experience for a self-confessed introvert and of one whom doesn't frequent pubs! In short, if you're looking to stay in Hackney with some of that East London charm give "The Crown" a go -...

As others have mentioned, I did find the pillows on the softer side when considering I had a good assortment of them to bolster me up. But because I'm not woke/easily offended or whatever, I do not feel the need to mark down too harshly on this point as ultimately, I did have a good night's sleep!!! (that's with the window open about a 1/3rd to let in all that urban ambience and sweet-sweet London pollution! :P)

A private shower in the penthouse suite with large double bed a quality firm mattress, clean bed linen, clean white towels, soap & copious supplies of tea, coffee, hot chocolate, spring water & biscuits were all essential for my short stay to attend a memorial! A perfect location! Warm friendly Serena & team all delivered! A landmark duo of pubs full of character & tradition! I will definitely return for the beer & Craic next time .. Thank you ..

An armchair would be nice .. the occasional seismic shock from a passing train or an effervescent guest was slightly disconcerting at first .. I had no probs with the stairs others may need mountain climbing gear to reach the summit ..

Loved the size of the room, the balcony, the location, the staff (fab service) and it was amazing value for money! Very little negative to speak of to be honest.

It was a SLIGHTLY confusing setup to get into/out of the property and I was worried I'd forget the instructions. Also my shower plug was a tiny bit blocked though I didn't raise this as I was only there for a night - I am sure it would have been dealt with had I done so. Finally, I was accosted a bit by a hilarious drunk bloke in the pub on entering the property though it is a pub and while it was slightly awkward it was also very funny BUT perhaps another less confident guest might struggle with this.

The place is amazing, super homey. The staff is just incredible as well, they are so kind, fun and welcoming ! An amazing stay, it was a last minute booking we were super happy about it. The place is super clean, we had coffe, tea, biscuits and glass bottles of water to welcome us. We couldn't hear the noise of the pub but knowing it was there was great. It felt like a very nostalgic experience. We will be back for sure ! A little gem of the kind that's really hard to find.

The equipements might need a little review but honestly, it just depends what you're looking for. If you're looking for a very copied-paste place like chain hotels to be sure what you get, maybe it's not for you. But if you're looking for a very special unique place with real humans, that's the one for you!

It was such a lovely hotel! The pub was clean and charming and all of the staff were so friendly as well as accommodating! In the morning, one of the staff was so kind and even made me a cappuccino even though it wasn't on the menu! It was so tasty and I really appreciated the effort! The room was so cute and had everything we needed. It was also nice how it was very quiet in the rooms despite us being above the pub. The bed was spacious and comfy! The bathroom was nice as well and we loved the large window that it had. I would definitely stay again.

This place is a hidden gem. An old London pub, as soon as we walked in it was like we were in our own local. The staff looked after us straight away. Gave us our room 2 hours early as we had to be somewhere at 12. We got back on the night after a day out and the place was full. Live music on, brilliant atmosphere very friendly. What topped it off was the day after when we left if stupidly left my jumper and shorts in the room. Living up north there was no chance going back for them so I rang them up and the lady who answered couldn’t have been more helpful. She said she’d post them to my address and the next day they were here. I offered to pay postage but she wouldn’t accept it. Said it was on the house. Unbelievable service from start to finish. 100% will stay here again when we’re back in London. Thanks again for a great night 👍🏻

The Pubhas clearly done a major upgrade on the rooms, and whilst no complaints about the cleanliness,bedding,bathroom and facilities we were assigned room 8 ,it’s lovely but very tight for space and be difficult for anyone with mobility issues as beds are queen twins but bunk beds. We’d use again as our daughter lives close by, but probably ask for a bigger room. Also up few flights of stairs ,again fine for us but could be difficult if mobility issues

The room was very tight for space , there was a fan which was perfect but room very warm

The pub & guesthouse is centrally located, and from the moment we walked in the staff made us feel very welcome. Our room was lovely, clean, big and the bed very comfortable. Our bathroom was huge, with the perfect bath and shower. We went to an event at the church Hackney, the crown is literally 2 mins walk away. We went back to the pub after the event for drinks, they had a dj on and everyone was so friendly. The pub is on the corner of a road but you could hear no road noise inside the bedroom. When we visit Hackney again, we will be definitely booking into the The Crown pub guesthouse again. Highly recommend

Nothing it was all perfect