We received a really warm welcome from Josh, who was also incredibly polite and helpful the following day. We were impressed by the family 'room', which was essentially a big suite with two distinct bedrooms and individual bathrooms. There was plenty of space, the beds were comfy and the shower was perfect. Breakfast was excellent. Our vegetarian needs being well catered for with high quality ingredients. Finally, a quick word of thanks to Nick, who looked after the bar with good humour. In short, the Crown was a wonderful base for visiting this interesting region.

Our room was in the annex behind the Inn and was reached via a metal exterior staircase. Our room was very spacious clean and well furnished. There was plenty of storage and excellent wifi with tea and coffee making facilities. We had a decent TV with a good reception. The room was very warm but we were able to turn our radiator down to suit our needs. Breakfast was very good with plenty of choice well cooked the only fault being the eggs in particular on my wifes breakfast of smoked salmon were hard. I was able to park in the Inns courtyard although there is very easy parking outide on the road pavement area. The staff were very good especially the lady who booked us in upon arrival.

The eggs !

Very quaint and inviting property. The bed bathroom very clean with NO mould or musky smells. Welcomed in fact by the smell of homely cooked food. A good nights sleep we had especially as our room was above Long Medford main road. Breakfast was well worth having very tasty and just the right portion size. The waiter was very attentive and pleasant. Check-in and out was good too. We would stay here again.

Just the amount of cobwebs in the breakfast area on the windows so not good to sit near the windows and you have a spider phobia. Only negative comment about our room was that the TV and unit was extremely dusty which had been on there for a fair while.

The warm roaring fires and the historical feel are the place together with modern bathroom facilities.

Breakfast was just average. Bacon hard. I was the only person in the restaurant…. You are not asked if you would like more coffee, although I suspect you could have more if you wanted it. The breakfast room would be nicer with a little background music (nothing too loud but you need to be able to relax). The lady waitress was nice. The gentleman was professional but seemed rather aloof.

Finding the Hotel was very easy and there was parking. If the Hotel parking is full, there is plenty of street parking. The hosts were very nice, the room was excellent. Food was very nice and service excellent. I couldn't fault the Hotel.

Breakfast I had to miss unfortunately as they didn't serve until 7am or 7.30am and I needed to eat really at 6.30am. Great hotel for a get away or a weekend stop to look around the local villages etc.

Room was as advertised - single bed with a good shower. Plenty of storage/wardrobe space. 6 of us stayed - we were all on bikes and the Crown was able to store our bikes securely in the laundry room. Food was excellent - we ate there in the evening and breakfast.

Room was warm and although you could open the window, the road was noisy and traffic travels through Long Melford way too quick (not the Crowns fault). Lack of power sockets in the room.

Everything was fine. The staff were excellent. Very attentive, and nothing was too much trouble. Good menu and drink selection. Rooms quiet with plenty of hot water, etc. On-site parking. Good location within walking distance of Kentwell and Melford Halls. Would definitely stay again.

My one and only criticism is that the bed wasn't that comfortable. It could possibly have been improved by the addition of a mattress topper.

The location of the hotel is perfect and within walking distance of everything in the village. If you want a luxury hotel this is not for you, but if you are looking for a basic, warm, clean central hotel with good service this is perfect.

Though I would 100% stay again, due to its location and the pleasant welcome and service we received from the owner and his team, I felt the hotel could benefit from redecoration to bring it up to a modern standard, I also felt the breakfast was very limited for vegetarians, though the owner did say if we let him know in advance he could have got in some vegetation alternatives. With vegetarianism being very common now I did not think to do this especially as we had dinner there the night before which had a good selection of vegetarian dishes. I usually stay in a different hotel in Long Melford and they offer avocado on toast with mushrooms and beans which is pretty easy to do as not all like meat substitutes.

Lovely staff, fabulous town & location, spacious room, well appointed and furnished, best shower ever although tap a bit sticky, extremely comfortable bed, EXCELLENT breakfast included in the price

Property was excellent. Sticky tap in shower that management would not know about unless reported and nature of owner would be to have it fixed immediately

The service was excellent. I attended a Birthday lunch and the meal was lovely, breakfast the following morning was great too. Parking is difficult but the boss kept an eye on what was available and even kept the space for me so that I could park close to the property because the car park was full

The room was a typical single room, rather basic but perfectly adequate. I always hope they will be better than expected but they seldom are