very comfortable rooms , exceptional view, superb breakfast with a wide choice.

The access to the hotel up the long flight of steps is challenging for those who have difficulty walking especially with cases. Without our grand daughter who ferried our cases we would have found it very difficult indeed.

Location was key for me personally, hotel was superb and very clean, all you can eat breakfast was outstanding and food was of a good standard, staff friendly and helpful, a nice relaxing experience all round, my friends also had the same opinion, I already have highly recommended it, well done 👏🏼👏🏼

We were disappointed that nothing was open in the village, it was a Sunday... however being a little tourist place we would definitately been spending money there but ended up going to fort William

The cute, traditional style of the hotel is lovely. The restaurant was handy to have on site. The staff were very helpful. The hotel is around the corner and up the hill from the train station. If you are relying on getting here via train, this location is perfect. Get the breakfast at the hotel- there aren't many options in town (other than the CoOp not much is open in the morning).

Perhaps the fact that this hotel is not disabled accessible is mentioned on Booking.com but somehow I missed it. My mother was traveling with a wheelchair due to limited mobility. I did not realise that there wasn't a lift. She had to climb two flights of stairs. I felt just awful about it. If I had noticed I would have reserved a room on the first floor. The hotel was full, all those rooms were gone when I realised the situation. If you are severely disabled it will not be possible to stay here. A person could get caught out very easily if they weren't aware of the situation.

Staff attitude. Although check-in was supposed to be 4pm - to me very late! - I was upgraded and allowed to go to my large room with great views of the Isles at 3pm. There was no hair dryer in my room, but the charming Brazilian member of staff I accosted found me one. (He should have a bonus!) The bathroom was large but there was no shelf. Breakfast was outstanding. I had continental - lots of fresh fruit salad, cereals, pastries, juices and no hot drinks machine!

Room was very sparsely furnished and had nowhere for me to put clothes not suitable for hanging up. I understand the shortage of staff problem, but I would have appreciated it if the restaurant had been open.

Commanding views from our window and from the terrace, pity the weather stopped us enjoying it very often! The staff were extremely kind and helpful especially when many of us were stranded due to train cancellations but I also witnessed the extra attention they gave an elderly couple with mobility issues who seemed to be regulars, making sure they were OK and not having to go out for their evening meal. The hotel is very homely, lovely seating area downstairs with a roaring fire in the evenings, books and games available and one evening a lively crowd watching the rugby. The continental breakfast was excellent, the cooked not so great, the scrambled eggs were the worst I have tried to eat, left in the bain-marie too long, grey and rubbery- still makes me shudder. Good to have a kettle in the room so we could make tea.

The shower - very hard to control and likely to scald yourself and possibly set off the smoke detector, staff admitted that some of the shower taps were hard to manipulate.

Location of property, overlooking sea and small isles, quiet and within short walking distance to harbour, bars and restaurants. Layout of Skye studio was well equipped and had everything we needed for a self catering 5 days, decor was beautiful clean and bed very comfortable. It was exactly everything we hoped it would be. Hot tub was great and a lovely way to enjoy an evening after a day of walking.

There was nothing not to like it was very good.

Great location, wonderful views out to Skye, Rhum and Eigg. Extremely well finished, high quality fittings, very comfy bed. We had the Cuillins Suite, and it was perfect. The hot tub on the balcony was icing on the cake.

Staff were all great, the restaurant was in a lovely sunroom. Burgers and chips. Ideal for walkers or cyclists, not so much for those of us who were just there to relax. Lots of great options in Mallaig.

The hotel has a cozy bar and lounge next to the reception. Fiona at reception was extremely welcoming and encouraged us to use the bar despite the late hour. Likewise, the morning receptionist was very welcoming. The superior room was very comfy and featured nice views just like the single room. The location was very near to the ferry terminal.

The breakfast was not the best but we are grateful it was there. We understood there was a staffing problem. There is no lift. The single room was a little too basic compared to the superior one. No fridge.

Size of the room and the cleanliness together with the great sea view.

The breakfast wasn't really good enough for £16.00pp in the Winter season. Too expensive for the quality. Really the owners should be offering a small or large breakfast. Small being £10pp Smaller plate perhaps. We didn't see a menu just word of mouth from the Assistant and when for the full breakfast. No Capochino or Expressos only Tea and Coffee offered.

Well situated close to everything Mallaig had to offer. Nice pub next door, 100 yards or so from Railway Station. Cozy rooms were a little on the small size with little space to spread out and hang up clothes etc. Rest of the hotel was spacious and clean and the terrace was perfect to sit outside on a sunny afternoon. Breakfast buffet was good.