Except for a few things, everything about this property is likeable. From spacious rooms to a huge lobby to amicable staff to a beyond impeccable breakfast. I have never seen a 3 star hotel providing such an amazing breakfast. The best part was that they had allergens mentioned at every item. They had an option of almond milk too with a choice of different kinds of seeds, various juices and detox water. I have not seen even 4/5 stars do that. The hotel is just 2 stops from Heathrow terminal 5. Have Indian restaurant at walking distance They deserve to be 4 star if they can provide basic amenities.

- I did not like few things like no phones in the room. It would be difficult in case of an emergency for the guest to connect with front desk. - No bathroom slippers, toothbrush and all. These are all basic amenities and should be provided. - Charging £15 for an early check in is a lil too much.

Great deal for an overnight layover or early departure at London Heathrow. By bus you're at Heathrow Terminal 5 within 10-15 min for <3 GBP (although busses run on a schedule and thus might require you to schedule ahead - if you arrive late be sure to check the bus schedule). It's the money's worth for what you're getting in comfort and location. Even if you're only there for a few hours to rest. Bus stops are right in front of the hotel. Staff was friendly and understanding.

No things I didn't like. The breakfast felt pricy (10 GBP) and together with an early flight and requiring to be at LHR several hours before departure, I didn't decide to take this option. Some parts of the bathroom could have been cleaner.

The location is perfect if you want to stay near Heathrow airport. The bus stop is right outside (703 bus), and there is also a shuttle bus. The staff were very helpful and friendly. We were able to leave our suitcases there all day after check out and all day before we checked in. The room was a decent size with a comfortable bed and a TV.

No major issues, we really enjoyed our stay but the AC didn't go below 21° so found it really hot in the room and our bathroom wasn't as clean as we expected it to be but didn't really affect our stay. I would book again

Clean, quiet, comfortable, & close to Heathrow.

The shuttle service, operated by others, only goes to Terminal 5.

Good size rooms, clean and super comfortable. The location is a short ride on the Hoppa bus with only two stops from Heathrow. Close but well sound proofed so quiet too. There is a nice Italian restaurant and a pub across the road. I liked my stay so much I re booked for my homeward journey. :)

It's a new hotel so everything was clean and comfortable. Great location near Heathrow Terminal 5, easy shuttle bus stops right out front, Thai restaurant across the street and a few others within walking distance, breakfast starts at 7 a.m. which was good for my morning flight. Good price and just 5-10 mins from the airport!

Great hotel for that night before/after a flight. 703 bus was so easy to catch to Terminal 5. Good refurbishment under way and could sense the newness of things. Highly recommend..... Excellent, quick responses to messages !

The shower was one of the best used recently in a hotel but ..... the shower curtain was not nice. Perhaps the next phase of refurbishment ? The air con was not great ?

Far exceeded expectations for the price. Perfect for what we needed. Don't get the airport shuttle, purple bus, from the airport. We paid £12 for 2 people one way...next day got the normal bus, right outside the hotel...£2 for both.

The room are tidy and clean. Got almost basic facilities in a room. Except no phone to call the reception when l have inquiry. The staffs are friendly and l felt very welcome there. Pretty room, and lounge areas. It’s also very close with frequent transport to T5 Heathrow airport.

Mattress bit hard, but it’s personal preference

Close to Heathrow, rooms very nice

Breakfast was bad! cold, served in strange stages, overcooked but barely warm, Perhaps the kitchen was having problems definitively not worth £12.