The rooms were really well built - usually for this price you would expect some shoddy work here and there but the whole room was in fantastic condition. I expected that I would hear noise from the pub downstairs, but it was dead quiet in the room itself. The bed was very comfortable, it came with a fan, and had everything we needed. Parking was easy too - despite there being a decent number of people in the pub and us arriving late there were still spots. The room was a little bit small, but well laid out and didn’t feel cramped. The bed was big and comfortable.

It was more my fault than the hotels, but I had a little bit of trouble finding then check in desk. A couple of signs would help, but really that probably says more about me than it does the property.

We had a nice dinner, although the portions seemed quite small for the price paid. The main meal seemed more like a large starter to be honest. The food was tasty and well prepared, a very small portion of fries. Lovely staff, very nice selection of tables to choose from in quieter part of dining area. Wine & beer selection was perfect for us. Lucky to get a parking space which was very handy. Rooms were great, so clean and comfortable with roomy shower. I have stayed here twice now.

Size and comparative price of main meal. Quite noisy bar but good fun lively atmosphere. I was disappointed at increase in price of room, from the last time I stayed in Oct 2024.

Incredibly friendly staff who couldn't do more for us! Comfortable and clean room, couldn't hear anything in terms of noise from the pub on a very busy Friday night. Really great service, lovely evening meal and hearty breakfast. Great cocktails. Drip coffee was on offer as a part of breakfast offerings with some continental options. Will certainly be coming back Thank you for a great stay 😊

You can hear some noise from the town if you have your windows open - but this is to be expected. We were staying on a Friday night, this is not on the establishment as they do have good soundproofing for the building itself. Room was cosy, but quite warm when we got there (we were on the uppermost floor) and once opened the window did let in a good breeze.

Staff were welcoming and friendly on arrival. Room was fine

The (lack of) an evening meal. One reason I booked this hotel was that they offered dinner up to 2100. Indeed, I booked a table for 2045 which was re-confirmed by the staff when I arrived. I was standing at the bar at 2045 ordering my dinner when a man came out of the kitchen and told the barmaid that the kitchen was closed! No explanation, no food. I find this to be a disgusting way to treat a customer who had pre-booked a table for a set time. Perhaps if this is someone's idea of customer service may I suggest they are in the wrong job!!

Traditional old style pub with very friendly staff. The staff really care and want to make your stay as pleasant as possible. Location is great and the stay was great value for money. The car park is also free which is good.

The room looked like it hadn’t been hoovered properly when we arrived. The water temperature in the sink was boiling. I would suggest either fitting a mixer tap or turning the temperature down a little. My partner found it too hot to use. The pub has character due to its age, which is beautiful, but the floor boards squeak really loud every time you walk on them, which you can also hear from the adjoining rooms. Not sure what can be done about that, but late at night and early morning, it was a little annoying. Overall, these are minor things and we would definitely stay here again if in Swindon.

Super comfortable bed, excellent power and temperature from the shower, room clean, breakfast of a good quality. Booked a single room so understandably small but more than sufficient for a single traveller. Old town is by far the best part of Swindon, and the Pub/Hotel is right in the heart of it, Wood street, the main street is literally across the road with plenty of shops and restaurants. the Outlet mall is no more than a 10 minute drive away at most.

Not much at all, parking can be a bit limited on site at busy times so make sure you don't arrive in the peak of pub hours, but you just park behind the pub and register your car with reception to avoid any parking costs, other public parking is available in the area though if you pay at the meters.

Staff were really accommodating, letting us check in earlier than stated and giving recommendations for local eateries. The pub is spacious and drinks were well-priced. Location is ideal for the County Ground and town centre. Parking was limited but free if staying overnight. Room was really warm and bed was comfortable and clean.

It was noisy until the pub shut, not directly from the floor below but from the revellers on the street outside. Our rooms had a very low ceiling, but not all rooms are like this so would be worth requesting a higher ceiling when booking if you are 6 foot plus. Shower took some working out but plenty of hot water.

The property was easy to find and had a warm atmosphere. Great location near a super park. Room was clean and had everything we needed. Comfortable bed and good shower. Staff were all friendly, especially the cleaners. Even our dog was made to feel welcome and treated to breakfast sausages.

More staff are needed at breakfast. (Although people there are friendly and efficient). Residents frequently had to ask for things that had run out eg bread, coffee, hot water.

It had an old fashioned charm, which made it quirky. The room was of reasonable size and comfortable enough, wifi was fine. In a nice area of Swindon (a big plus compared to most other hotel options for the town) up in the old town. Beatiful from the outside, and a pretty enough building on the inside too. Near other shops and bars.

The breakfast was not the best. Fairly basic options, and the quality of the sausage and bacon were both obviously cheap. Selection of beer - no real cider options (a surprise for the west country), and all beers were only macrobrewery fayre. Staff were not exactly bad, but not very enthusiastic.

Quiet room at top of hotel was great. Weather was warm but got some sleep with window open. Cool shower was ok after a day at BSB. Central location in the old town was great for drinks and restaurants. Hotel also does evening meal which was also ok.. Hair dryer wasn't working but was fixed while we went out for an evening meal.

As we were there for 3 nights maybe a change of towels would have been appreciated. The beds were never made over the 3 nights we stayed. Breakfast was ok apart from poached eggs on brown bread with no butter. Day 1 they came with butter on white bread. Server said he'd forgot our request. I made own toast and had cold eggs. Day 2 butter on brown bread and eggs were boiled not poached. Again made own toast. Day 3 made own toast and poached eggs were brought separately. Eggs were fine. Result! The reason I can't have white bread or butter is due to severe acid reflux problems.