My daughter and me adore the place. Having just left, we’ve already booked to go back in August. It’s worth staying at the hotel just to see all of the people there. Nobody is too busy to stop for a chat and nothing is too much trouble. My daughter loves catching up with all of her friends that work there, as do I! The relaxed atmosphere clearly rubs off on the guests as the whole atmosphere is very laid-back. The breakfasts are excellent and at no point do you feel rushed to leave. The restaurant is well worth a visit in the evening as the food is excellent. The hotel and the rooms themselves are spotlessly clean. The location is great as everything in Tenby town is within a few minutes walk. The North Beach is usually reasonably quiet and accessible within 2 minutes walk via a slightly steep path, or five minutes easy walk along a quiet road.

Beautiful oldy worldy . Extremely clean. Location perfect with plenty parking. The breakfast was fabulous portions huge and loads of choice . Staff friendly, room cleaned everyday and topped up drinks and bathroom lotions and potions . Bar great .pool was closed as out of season but looked great. The views out to sea were lovely . Bed huge and comfy.

The walk down steep hill to beach was a bit hair raising not suitable for kids of older people. If they had a rope or something to hold on to that would be great. But once down the beach was fabulous. You can go another way though so not the end of the world

Loved the location as it was just a short walk into town. The hotel felt cosy and welcoming. Plenty of parking. Our room was clean and an unexpected sea view was nice. The staff were amazing. All of them! Even down to preparing a light breakfast for my wife in bed not feeling well. Breakfast itself was so good and included. Was not expecting a two course breakfast with table service. I have never had so much in the morning. We loved our week in the hotel. Great location with stunning views and outstanding staff. Thank you.

Loved this hotel, but just be aware that there are a lot of steps. They do have a lift, so there no real issue, but worth knowing.

Beautiful views of harbour from hotel grounds, lovely outdoor pool and great parking. Breakfast was all table service with seating plans. Very efficient, staff very professional, happy and eager to cater for your needs. Breakfast was very tasty, varied menu. Reception excellent and friendly. Rooms clean and comfortable. Short walk 10-15 mins to centre of Tenby.

Usually hotels provide biscuits with tea making facilities so a little surprised there were none at this hotel. We would have liked to dine at the hotel but the mains were a little too pricey for us. Great views with it being on a hill but the walk back up may not suit everyone.

The property was extremely clean and the gardens were beautifully looked after. The pool was very lovely. The room was maybe a touch small but well decorated and comfortable. Nice selection of teas etc and unlike some properties the room was cleaned daily if you wanted it to be. The reception staff were lovely. The staff at breakfast were very friendly and attentive. We will be returning and thank you for a great stay.

The barman needs to be more friendly and smile, was a put off going there.

We've stayed here once before and it was even better than I remembered. Great location overlooking the bay and north beach and all the colourful houses of Tenby. Very clean room with an unexpected sea view. Tea & coffee facilities. Ample parking. Outdoor pool and lovely gardens. Breakfast is table served and is delicious. Everything you could possibly want, hot or cold, delivered by very friendly and helpful staff. Loved our 4 night stay here. Definitely recommended.

All good

The location is excellent and the views spectacular. The outside pool area and decking was modern and immaculate with well kept gardens. The staff were friendly and welcoming.

The bedroom we stayed in was on the small size and the decor very plain and bland. The inside rooms did not live up to the wow factor which the outside areas have created. The quality of food at breakfast was poor. The table service was good for the cooked breakfast, but we found that having this for everything was a rather outdated system. We would have prefered a buffet style counter/layout so we could help ourselves to the continental breakfast, cereal, juice options etc. I accept, however, that this is just our preference.

Fab hotel. Superb decoration throughout. Gardens were lovely, very well maintained and cared for. Great communication with the Reception before and during the stay. Breakfast was fantastic, wonderful table service, with two seating options. Lovely outdoor swimming pool, heated, with nice range of lungers, tables, hammocks and seating. A pleasant 15 minute walk to town centre, so away from hustle and bustle. Secure car park, free, and never full. The Garden Bar serves meals from 6.30pm and the food quality was 5 Star.

Nothing really. Some people may prefer a location nearer Tenby town centre, otherwise this hotel is perfect.

Position is good with lovely views over the huge North Beach to the town of Tenby, plus it’s only 10-15 minutes walk away from the town. Gardens beautifully kept. Staff friendly and helpful. Restaurant food at dinner excellent and there was a good range of choices on offer at breakfast.

Although the en suite bathroom was a fairly normal ‘hotel size’, considering the price we paid, our room was small. Tea/coffee tray very basic and no biscuits provided. Grilled tomatoes/mushrooms at breakfast would have been better than tinned/?boiled. A ‘flat white’ coffee ordered in the bar was nothing like a ‘flat white’ I’ve ever come across before.

View from our room. Easy access for guest with limited mobility. Peace and quiet. Superb breakfast. Outstanding service. Dinner choices and food quality excellent. Staff helpfulness and courtesy outstanding. Very relaxing environment. One guest was a Coeliac but the hotel kitchen catered for every gluten free need required, e.g. bread rolls, Yorkshire puddings, cereals and deserts some of which wrere made as specials for this guest. Thoughtful and kind. No tensions at all for guest m aking for a v eru relaxed and enjoyable stay.

Bed was worn out and needs replacing. Bathroom had no separate shower and was small and cramped. Very difficult for guest with limited mobility Dinner prices very high.