Breakfast... decent full English, sausages particularly good. Service from all staff excellent. Friendly yet respectful. Room and bed both comfortable, I slept very well. Plenty of hot water. Pleasant gardens to the front. Common parts spacious, clean and classy. Some older properties can seem a little faded, but this one has a period charm.

I suspect the breakfast tea-pot was not warmed before they filled it, the tea was never more than warm. Dinner was well-presented, however I thought too dear for the quality offered. After two meals I dined elsewhere. Bar prices on the high side. Location.... Ventnor is built on the side of a cliff, so everywhere you want to go to is either up or down a steep hill (or usually both). Belgrave Road is currently closed (even to pedestrians) due to a rock fall, which at the present time makes things even more difficult. I returned home fitter than when I arrived, which had not been my expectation.

Breakfast had a wide choice of food which was great. Evening meal was brilliant food and wine Afternoon tea was lovely. Great choice of delicious cakes and sandwiches. It was our Wedding Anniversary and the chef gave us a special selection of desserts with fancy writing on the plate too. Our room had wonderful views of the sea and the gardens of the hotel. We had a brilliant four night stay.

We had to park our car up the road round the back of the hotel So had to carry our luggage quite away. We did manage to park our car opposite the hotel when a space came available to load up our car when we left at the end of our stay.

It was beautiful & elegant, the staff were lovely. We only had breakfast, but the staff couldn’t do enough for us. We were lucky enough to get an upgrade. We would definitely stay again & maybe bring our dog as we were told they are welcome in some areas & rooms.

The only minor thing was on the way in to the hotel I didn’t recognise the entrance to reception, because you entered via an area where people were having ‘cream teas’. I walked by this & went around the side before coming back and asking the waiter… It was clearly behind him, but maybe a sign would be helpful.

The Royal Hotel is a real gem in an historic part of south Isle of Wight. The entrance and welcome are exceptional and the starring knowledgeable, friendly and welcoming.

My only complaint about was that the bathroom in our room, room 16, was tiny and not particularly as modern as I might have expected for. There were no rails or bars in the bathroom and getting in and out of the shower which was actually a bathtub felt very precarious. This did not take away from the enjoyment we had and the rest of our dealings with the hotel, but I think it is worth mentioning.

It is a very traditional hotel which has its pluses and minuses. The hotel is generally very comfortable, peaceful and clean. All the staff were helpful and pleasant. The view from our room was good and, although only classed as 'garden view', we could see the sea, which was a nice bonus. Our room was a good size. Also there were hooks to hang coats on - I know this sounds like a small thing, but so few hotels provide these and it is annoying when they don't. The bar is welcoming and convivial. I liked the outdoor pool.

The shower - we really like a walk in shower (as we never take baths), but it wasn't possible to have one. There was a shower over the bath, but the sides of the bath were quite high which made it a bit tricky getting in and out (and I'm quite tall). Also with no hand-held attachments, it's a bit difficult rinsing all over. We only had one dinner and no breakfasts. We were not impressed by the dinner - just too bland for our tastes. Breakfast is £20pp and we only want a slice of toast and a coffee, so we had this elsewhere.

Beautiful location. Gentleman playing a grand piano during dinner The outside pool & gardens & Seating area under the awning are all as lovely as they were 20 years ago when I last visited Excellent check in & reception staff

Not a dislike but would benefit from brightening & updating in the corridors & restaurant. I would love to have had breakfast on the terrace - They is no vibe in the restaurant: has very nice but serious staff who seem worried & bound by rules

The hotel is lovely, but appeared a little tired & rough around the edges. Younger staff were more polite than older staff. Fabulous breakfast! Certainly not 4 star quality, but a good deal to be taken advantage of before the price rise at Easter.

Older staff seemed to have issues with "not so rich people" taking advantage of staying at the hotel. Checking in for our double saver room seemed beneath them! Once we spoke to them, they decided they would dain themselves to chat with us. Stereotypical behaviours for a hotel living on the long gone bygone days!

The staff were exceptional and really made the stay a great experience. The gardens and pool area are beautiful and well looked after. There is a wonderful relaxed atmosphere.

Some of the bedrooms need attention. For the price, I would not expect chipped wood on the doors or paint marks on the furniture. Valance sheet is not on the bed correctly. Made the room look messy. I moved rooms after the first night, not because of the room. the second room was beautifully decorated and very clean. The managers were excellent and accommodating.

We were upgraded to a spacious room with not much of a view but we didn't mind that. Both breakfast and dinner had excellent choices which was good as we were there for 4 nights.

We commented that one of the radiators and the towel rail were on 24 hours a day. The weather wasn't too hot so it didn't affect us too much. The person we told contacted maintenance and we presume it was sorted when we left.

Staff and service Pleasant courteous helpful professional Swimming pool Gardens and gardener who was so helpful Delicious well presented food Accommodating to alternative menu choice

Would have expected more local fish crab prawn lobster on menu Would have liked chef's dish of day which would have improved menu choice Some shabby areas of carpet and rust stain in bath