This was an upgrade from the run-down places that offer airport shuttle service. This place is new, very clean and only 10 to 15 minutes from The Parking Spot. The Parking Spot runs a very efficient and fast shuttle compared to the slap-dash pickup service from nearby airport hotels with free shuttle service. Nice Italian restaurant only a 2 minute walk from the hotel.

The walls seemed pretty thin, so it could be noisy when the hotel has more guests. We had no noise issues, but there did not seem to be that many guests.

We liked everything about this Element hotel location. The staff accommodated our early arrival and were very friendly. The interior of the hotel is fresh and modern but also felt warm and comfortable. The breakfast area and the breakfast were above our expectations. Fresh-made egg omelets were a highlight. Lastly, there is an excellent brewery right across the street from the hotel. I would highly recommend this hotel to anyone that is traveling. The value is 10/10.

nothing

The rooms are nice and have everything you could need.

I think the breakfast station needs a slight change. I think it is great to have something made fresh but there was 2-6 people waiting at a time for a tiny plate of cheesy eggs. The gal making them didn’t ask how many were needed, I think this is a nice gesture for those there will small children. I just had to get back in line to get enough eggs for my family. Then she stopped offering potatoes, so I assume you all ran out, which is also unfortunate. There should be enough for everyone.

Room was clean and tidy beds were very comfortable kitchen unlike most in hotels like this was well stocked with plates and knives and pans, and the basics that you would need in the kitchen would’ve been nice to have some oil too but oh well. breakfast was pretty good.

It was pretty expensive for what it was plus front desk person on first night was not quite surly but not very friendly. Other front desk. People were great though.

The ambiance was wonderful and a nice corner room with a view of the pool!

I just wish it were a little closer to Old Town Scottsdale, but I had a great walk for exercise. My husband had a day out of town and we are from Wisconsin, so I didn't have an extra car. But I hope to come again to stay.

I'm very impressed with the hotel and it definitely exceeded my expectations. Staff was exceptionally friendly and accommodating. There was plenty of parking spots in front of the entrance available and we didn't need to use the adjacent parking garage, which made loading and unloading the car much easier. I liked the fact that they actually take steps towards having a more eco friendly hotel and limit the amount of disposable items that people go through during the stay. Hot breakfast options were prepared fresh, there were ceramic mugs available for people dining in, jams were provided in large glass jars and baked goods weren't packaged in single use plastic. The area felt very safe and well maintained, which was one of our priorities. It was the best birthday trip experience I could ask for.

Facilities are very clean/organized/inviting. Staff were great--friendly and helpful. You can tell this is run by Westin!

Lots of noise from the road, and we were on the 4th floor--heard cars roaring all night. Also, seems like we could hear more of the hallway noise than I'd expect for how new this facility is...

Appreciated the attention paid to more eco-friendly products and practices within the hotel. The staff were extremely accommodating, especially Glen at the front desk. Excellent location if you wish to visit the Desert Botanical Gardens- very close! Wonderful heated outdoor pool.

Parking was a bit confusing but once we got it figured out it wasn’t bad.

The beds - so comfortable - like sleeping on a cloud! Loved having a coffee making machine in the room. Decor in the foyer and in the rooms is lovely, modern, quirky and well thought through.

The breakfast I found uninspiring and boring… breakfast is my favourite meal and it disappointed I’m afraid.

I really enjoyed my stay overnight in the cool atmospher. My AC went out and I needed a quick place to stay. The location was convenient and it was very clean.

I had to pay a pet fee and my emotional support animal certificate didn't matter. Mental health is important and I feel this should not be a fee when you have certification!