Convenient location for most of what we wanted to see and do while in Bentonville

The first night we had ordered braided short ribs as seen on the menu – after a while our server came back and said the short ribs were frozen and couldn’t be served that night so we ordered coffee and we were told we don’t have coffee in the evenings so that kind of set us back for the first visit in Bentonville

big room, clean, pretty nice hotel. They have a fitness center too, and free filtered water in it. Pool (didn't use, but saw it is there). They have free coffee and tea in a room. Free parking around hotel.

Breakfast is regular US style, simple, just one sausage and egg. Beeing from Europe, I am missing vegetables a l lot. And some more choices.

The staff is very friendly and accommodating as I had recently had knee replacement surgery and they put me up on the second floor clear down the hallway. We went back to the desk and explained the situation, and they gave us another room on the first floor, close to the dining area and exit. We especially liked the make to order breakfast.

The low toilets. We are both in our 80s and felt like we were sitting on a toddler’s toilet. Thank goodness for the bar that was attached to the sink countertop. We experienced that same problem when we were at Hilton Garden Inn in Greenwood, Indiana recently.

Staff was super friendly and helpful.

The accessible / roll in shower - the grab bars were fine - but whomever installed the shower bench put it in the wrong end of the shower. The shower head should not have been right above bench.

Staff was friendly and helpful. The building and our room were updated and very clean. The hotel was easy to find in the city and was close to lots of restaurants and shops.

The heater in our room was very loud when it turned on, and the rest of the hotel was extremely noisy…we could hear every person and sound inside our room which kept us awake at night.

We liked the comfort of the room and it suited our trip needs.

I didn't like that it was mentioned in the booking description that breakfast was available and free, then when we went down for it. We were asked to pay for it. We had to come back to our room

Location was good.

very disappointed in breakfast not included, will not rebook this actual hotel for that reason...the convenience of eating at different times in the morning while others are getting ready is important to us.

The rooms were spotless and so comfortable. The mattresses and bedding…wonderful. Temp was great, curtains blocked out morning sun.

Parking lot is a bit challenging. Front staff upon check in wasn’t the friendliest. Check out staff was great.

Friendly, helpful staff. Convenient location.

We had to ask for more towels, coffee, didn't have but 1 bar of soap for a 3 day stay. We think you could provide juices ,toast, as well as coffee, self-service ,in am with no extra charge. No ice machine on our end of hall,(211).

We only ate at the hotel once, but it was very tasty (Breakfast). Would recommend it to all travelers.

By quiet I was by the back door.... Employee entrance... OK. Second it was very convenient to our Harley ( to load and unload daily. Great!!