The room and bathroom were clean, beds and linens were comfortable. We LOVED the horse mural on the wall! The staff at check-in was the most friendly I've ever encountered. Plenty of quality TV channels to select from. The location was close to everything we wanted to see and do (Magic Springs and bath house row). Winners Circle will be our go-to for overnight stays in Hot Springs from now on.

The breakfast was good. My only suggestion would be to allow self-serve, to prevent a long line to the door.

The breakfast was very good and substantial. The ladies that the breakfast area were wonderful and took great care in serving us. the room was clean and the front desk texted us dai;y asking if we needed anything. Everyone was so friendly and accomodating. Juat wish the price had been less., but that was due to the eclipse and Hot Srping was in the center of totality. The room rate was escalated due to the event.

The room rate was escatlated due to the eclipse and Hot Springs was in the center of totality.

We very much enjoyed our stay at Best Western Winners Circle in Hot Springs! The room was clean, comfortable, and right across the street from Oaklawn. Every employee I had interaction with was very nice and extremely helpful. We especially enjoyed the amazing free breakfast. The ladies who prepared it and served it were absolutely fantastic! Alisa and Angie are top notch and I hope to see you both again soon! Wonderful ladies!

I can’t complain about a single thing.

This was one of the BEST hotel stays we've ever had. The room and bathroom (and shower!) were super clean, the bed & pillows were so comfortable, and the A/C worked great!! From check-in, where Adrianna was very friendly to the included breakfast, which was delicious (best biscuits & gravy!!) - everyone was very accommodating. I actually saw someone testing the water in the beautiful pool at 8am...This will be the only hotel I stay in when returning to Hot Springs.

The only thing I didn't like was having to leave. I could've stayed another night and just stayed in the room and at the pool.

everything at the motel was excellent

The horse races on Saturday were canceled due to inclement weather. For that reason, I checked out on Saturday instead of Sunday. I was wondering if I could get a partial refund for my abbreviated stay. The motel said I had to contact you since they can't do that. Thank you for your cooperation in this matter!

I was pleasantly surprised when I opened the door to the entrance of the family room. The room was very large, neat, and clean. My 2 teenagers loved the amount of space in the living area and the fact they could close it off. The pool was also clean and linens were provided and refilled when low without asking. The location to the Casino was also great.

My first impression when we pulled into the hotel was we had the wrong location. The outside did not completely match the pics. The outside is a bit run down along with many of the businesses in the area. My family was upset for my booking choice until we walked in the room. Even the side of the Casino we could see looked like a warehouse. The breakfast was one not great. My family did not eat it the second day. The bacon was good but the powdered eggs and potatoes had no seasoning. We decided to eat at the water park instead. The shower was a tight fit but the water level was great.

The staff’s communication and over-the-top hospitality service. My husband and I was communicating we've been coming to Hot Springs as tourists for 20 years and this is our first staying at your Best Western location, In short I'm exceedingly impressed. The outdoor pool was exceptionally clean and aqua blue. I'm bringing my family group next year and we're staying at your location. I'm the matriarch and thus have decided.

I did not find anything I did not like about the property.

The staff are very friendly and helpful. They even went out of their way to help when a companion hurt herself, they actually led us to the emergency room. We will never forget their concern and caring helpfulness. The breakfast staff always greeted us in a happy, cheerful way every morning. There is nothing we could ever say to disparage the staff.

I cannot think of anything that would have made our stay better other than their being more handicapped parking at the breakfast place. Our room was too far for one of our companions to walk so we drove around to where we needed to be to eat breakfast.

Oh we love EVERYTHING about this place! Front desk staff treat ya like family! Hot breakfast is amazing compared to all these other cheesey “free breakfast” this is real breakfast that comes with! Super clean nice rooms comfy comfy beds and location couldn’t be better to casino. They also have dog park and are pet friendly

Not one thing I don’t like

If you're coming to Hot Springs for horse racing at Oaklawn Park, this place can't be beat! Directly across the street from Oaklawn track and casino! Just walk across the crosswalk (and there's a light and traffic actually stops!) - no hassle with finding parking or battling traffic - and much cheaper than the Oaklawn Park hotel! This hotel is also a very convenient drive to downtown Hot Springs and all the tourist attractions. Also, the cafeteria style breakfast was fantastic and the serving staff were so friendly!

This is a typical Best Western hotel - comfortable, clean, and safe, but nothing fancy.