When we first showed up we were thinking it was not the greatest of hotels because the outside of the hotel is not the greatest it's older. When we walked in we changed our minds quickly. Very clean and decorated beautifully. Don't judge a book by its cover😄 very clean and comforting. The staff was very friendly, check in was easy. I really liked the gated parking area. The room was updated, it was comfortable, clean and quiet. California isn't the safest place but I didn't feel unsafe or uncomfortable in anyway during our 5 days here. If I ever do go to California again I will stay at this hotel. The surrounding area was also clean and didn't have any issues.

This was the best vacation there isn't any thing I did not like. I will stay here any time I travel to California

This was a practical room, not for leisure. For me, cleanliness is number one, and the room was very clean, bedding and bathroom spotless. The facility was clean as well. Staff were very friendly and checking in and out was a breeze. No room service knocking on my door while sleeping. Overall, excellent value as the price was below average for the area. Good location is adjacent to major freeway for quick travel access.

Somewhat noisy as it's right next to the highway and you can hear traffic. The hotel offers few amenities which is fine at the price range, but it's not near any retail either for getting food or supplies.

Room was clean and remodeled. Flooring was a bit uneven but ok. Convenient location to airport and interstate.

The staff was very friendly and helpful. Both night and day shift staff were awesome and super friendly! They accommodated a first floor room for us when we requested one at checkin. The room was very clean. I know most reviews at hotels say clean rooms when they really aren't ie. dirty bedding, dirty bathrooms, hair in tub, etc. But this place was spotless! The beds were incredibly comfortable- one of the best nights sleep I've had at any hotel. Parking was close to the room. One of the best stays we've had! We wanted to stay close to Universal Studios and this hotel is right down the street!

Very comfortable, large rooms which was nice due to us being there for quite a number of nights! Liked that there was parking behind a gate as that made us feel the car was secure. The pool was also very nice!

We had accidentally booked our check in for a day earlier than intended (our fault not the hotel’s), however we had no phone call, email or message asking about our whereabouts which would have been nice as we turned up the following day oblivious to the fault and our reservation had been marked as no show. The lovely gentleman at the front desk managed to restore our booking for the remaining nights so crisis averted but just would have appreciated the hotel reaching out to alert us if we hadn’t turned up to check in so we could have advised we were still coming for the booking and explained the mix up especially as we had driven all the way from San Francisco and would have been very stuck if all the rooms were unavailable especially due to already prepaying for the room.

The room was very nice and clean. The staff we interacted with were kind, friendly and helpful. We had a nice view from the 4th floor. A great value for the price and a good location as a home base. Easy to navigate to various freeways to get you where you want to go.

I was a little concerned with the parking situation. We checked in fairly late on our first day and there were a lot of people hanging out in the parking lot. I was worried about our rental car and if someone would try to follow us. They do have security measures and staff in place to keep an eye on the property. Nothing happened to our rental car and all entries to the hotel that don't have staff posted there require room key access- so it ended up fine.

Proximity to Hollywood Burbank Airport was perfect. Took a late night booking when first location, Clearmann's Northwood Inn was not an actual inn, it was just a restaurant. Glad to get a cheap room with a bathtub, I hadn't seen one in a while.

Room could have used an interior designer but I did not stay more than one night. Would stay in a better room at same hotel. Would be nice if they had complimentary breakfast.

I liked the greenery in the inner part of the location. The staff was super friendly and helpful. The rooms were very nice and a good value.

One thing I am not happy about. Before I booked this reservation, they said they would have complimentary grab and go breakfast available. I did not see anything that said that would be until the restaurant reopened, which it did right as I got there. I was told that per their policy, that there was going to be no continental breakfast. If I had known that, I would not have booked the reservation with this location. I really feel misled and it is their responsibility to clearly communicate that fact and they didn't.

Clean well kept property, check in was easy, The restaurant (Soto’s Cuban Kitchen) onsite was good and prices were reasonable. Rooms were very basic but fulfilled their purpose. Beds were comfortable.

Parking is very tight, You may not be able to find a parking space if arriving or returning to the hotel after 11pm. Pool is not heated and pool hours are to short (closes at 8pm)

The place is clean! Everything clean. Great staff, big room.

No breakfast alternative for diabetics. You have packaged sugary flavored oatmeal. Get some plain packages. Also, not really a breakfast. Just some bread and bagels, a few packaged sweet rolls...some fruit, yogurt and packaged boiled eggs