Free parking was a welcome feature. Location was convenient enough for where we had to be. Establishments for necessities (and more) were easy to get to, especially since we had a car. However, they close relatively early.

The room was advertised to have free breakfast, but they only had coffee 😳 There was a stand for instant oatmeal packs. That's not really the kind of fare you advertise as "free breakfast," but it would have sufficed ( I guess) IF they had any. The stand was empty, and when the staff was asked about it, they said they were out of stock 🤷🏻‍♀️🤦🏻‍♀️

Extended Stay really feels like a home away from home! The rooms are large and clean and equipped with kitchenettes and cookware. There is a full sized fridge and stovetop, as well as a microwave. It's a very pet friendly hotel with designated areas for dogs around the property that are well maintained. The hotel itself is walkable to a lot of stores and restaurants, including Target, Staples, Walmart, Sephora, Ulta, REI, Outback Steakhouse, Panda Express, and others. Also, the staff is really nice and friendly. A special thanks to Michael for the exceptional service. He was really courteous and helped me so much checking in and finding my around, I felt so welcome. If you're looking for a convenient spot with friendly service, Extended Stay is it!

The man at the front desk who helped check me in was extremely friendly and accommodating. I wish I remembered his name because he was awesome. The room was very comfortable, and I highly enjoyed my stay.

I can happily say there wasn't anything about my stay that was unpleasant or that I wish to change. Everything was great and I am very pleased with how it went.

Stayed 3 days.Super convenient. Wonderful service. Delightful staff. Coffee was decent for lobby coffee. Target and Lowes are right next door. 10 min to universal studios.

My room was near the elevator and stairwell so slightly noisy at times. Needed more/larger trash cans in the room for our length of stay.

room is ok value for money location is very good breakfast no hot items better than nothing staff of burbank stay extended stay america are very helpfull especially the manager kan & front desk associate erick

breakfast

We are thankful for the suite. My family and pets had a great experience. The staff was helpful and friendly. The suite was comfortable and clean. Quiet and Safe environment in which we all had a relaxing and restful time.

Afton (Front desk clerk) She made me feel better afterhaving had come off a bad time. She's super polite & professional. I liked staying at this location. When I went to use the laundry some of them were out of order.

Never got a coffee maker And I love my coffee

My stay was so comfortable , and I was able to cook. I’m so thankful I was next to the airport because I had to catch a flight the next day I will be back.

No complaints

We were in town for a memorial service and in the rush accidentally booked a room smaller than what we needed. Afton at the front desk was extremely accommodating and helped us change rooms and got us checked in asap so that we weren't late to the service. Her kindness, customer service, and compassion meant the world to my family during a difficult time. The world need more amazing humans like her. Thank you Afton!

Location relative to airport and other personal destinations in Burbank

No hair dryer, utensils, cooking implements in room, had to ask at desk