Everything, from the ambiance, facilitates, rooms & staff. It was a perfect stay, we extended our stay because we loved the place so much. The staff were beyond accommodating, especially Lori at the front desk/reception (my kids adored her), Jorge at one of the main restaurants during breakfast (there are plenty of restaurant choices in the resort), Dan at the Spa/Nail salon & Parker who was the sweet driver of the Tram (my kids adored him too) & everyone at the pool. Every single staff went out of their way to make us feel welcome.

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The staff were very friendly and accommodating. The food at the Bourbon Steakhouse was amazing! The staff were polite and friendly. The views and amenities on the property were great.

For the price of the hotel I feel the sparkling water in the room should be complimentary (although they do provide complimentary bottled water). There were no wash cloths in the room. I also prefer softer 2 ply toilet paper.

We only used the shop for breakfast. Our favourite place to eat was the beach club because of the view and menu. The tram team who drive to the beach were all very pleasant.

Didn’t like that minibar was not restocked at all during our 6 night stay. Also did not like the fact that bathroom products which are stated as free would be charged at $75 per bottle!!!! should you take them home even though they had been used throughout the 6 night stay. A new bottle in the uk is half that price.

Housekeeping was amazing, turn down service very much noticed and appreciated

The 750 hold on the room was excessive and not necessary The beach club was beautiful but not close to the hotel

Waldorf Astoria in Dana point, is an excellent choice for a couple's getaway! Me and my wife were celebrating 15 year wedding anniversary. From pulling into the main entrance, you are warmly greeting with a smile and excellent service. This property is very beautiful and we look forward to returning in the future!

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the sprawling property, with luxurious and manicured grounds all which provide stunning vista views from any spot on the resort. it possesses the grand entrance, with its many richly decorated patios, club areas and members only areas. the room amenities are lush and luxurious with the newest technologies. The staff were amazing, attentive, helpful, polite, and most accommodating with requests. it’s is their staff that made my stay lovely and welcoming.

We spent nearly every day at either the pool or beach club, and we dined in all restaurants on property. I was also able to get in a round of golf, while my wife and daughters enjoyed the spa.

The weather was a bit gloomy, but clearly outside of the resort's control. :)

The location, facilities and staff are excellent. We have stayed here several times over the past few years for weekends and short (3 to 4 day) vacations, and we've never been disappointed. Pricey ($$$$), but worth every penny.

We had one complaint - the valet parking ($60 per night) took an unacceptably long time (30 to 45 minutes) to retrieve our car. This happened repeatedly, including during quiet and slow periods. After we complained about the delay for the 3rd time, we asked for a refund of the valet charges. In true professional courtesy, they comped the valet charges for both nights of the Mother's Day weekend, and refunded $120 to our bill. Class act! We'll definitely be back!

Beautiful hotel with a view of the ocean. The staff went out of their way to greet us by name. Great pool with plenty of lounge chairs.

On our last day we had a late flight and were given an amenity pass for the day; however we were not permitted to use the Locker room/lounge without a same day spa reservation due to Covid issues. That was frustrating since we needed a place to change before our flight, had paid a daily resort fee, and paid hundreds of dollars to the spa the prior day for services.

Great location. Eat on the deck and experienced a view of the pool area and ocean.

The price was a little on the expensive side.