very nice size room.... King bed was comfy, bathroom was big....1st floor room quiet

air conditioning didn't work, no was cloths and $100 deposit I didn't appreciate.

The breakfast was the best included breakfast iv had for a long time. They lady running the breakfast was very conscienceious of cleanliness and quality of product. The house keepers did a very good job of keeping things clean and supplied

Facility was under a small remodel and some of the things in the room could have been better. Bathroom sink drained slow, outlet for the coffee maker didn't work.k

It's nice to have breakfast available in the hotel but it's a standard buffet breakfast. The room is very comfortable and nice bed.

The couches in our room were dirty with marks on them. There was a hole in the wall where the bathroom door handle would hit and it was there when we entered the room. The hotel needs some new carpeting in the hallway. The morning we were there many breakfast items were missing like cereal, orange juice etc. I asked if they were out and the answer was "waiting for a shipment to arrive"! If you are waiting then why don't they buy some items at a local grocery store?

The hotel was in a great location - easily accessible (and great central location for restaurants and stores), but far enough from the freeway so as not to hear constant traffic noise. The facilities were clean and updated and very homey. The staff was exceptionally kind and helpful. Elizabeth was the first front desk person we encountered, and she was so friendly and didn't judge when she needed to come unplug our toilet within an hour of us checking in. Camilla, in charge of the breakfast bar, was so very thoughtful, making sure my kids had every comfort of home (including changing the TV to a cartoon and offering mini waffles instead of the regular size). We will definitely be staying at Springhill Suites again whenever we are in the area!

It's great that they have coffee available at the breakfast bar and in the lobby throughout the day, but I found it to be a little weak but that is absolutely personal preference!

The location was very good, right near the on-/offramp of CA-14. Close-by IHOP, Target, Boot Barn and multiple gas stations. The room was very nice and comfortable. Lots of charging outlets. Good bathroom, nice bed. If I'm ever in Lancaster again, I will definetly stay here.

A/C unit could be a little bit less loud. Wasn't really a problem for me ( Jan - Apr ), but in summer I think it could be pretty annoying. Electricity went off for a while, but not the fault off the hotel. There was a fire in an electrical substation.

Staff were amazingly friendly and helpful. Every interaction was warm and made me feel valued. Staff were eager to make everything run smoothly and were helpful when I needed some extra attention.

Breakfast could be better, but I often feel that. It is a little crowded in the food area; the eggs were okay. Coffee not so great (but then I am a coffee snob). Good fruit! Closet was super roomy, which was nice, but needs a light to see well. Also could use a night light in the bathroom so one dosn't have to turn on light fully in the middle of the night.

We had to extend the room and they would not allow us to do it through booking.com who I had originally booked with, so I joined the rewards program because the clerk said that we would be saving money and extending on-site. It ended up being $50 more a night than it would have had we checked out and then got a different room through booking. Really beautiful room, though, and beds like a cloud.

I stay at this location quite often my grandsons just love the truffle bed that pulls out from under the couch in the living room The rooms are big and spacious the beds are very comfortable they had a wonderful hot breakfast each morning I was there

The hotel was remodeling the whole time I was there so in the daytime it was kind of noisy even in your room you could hear the repairs

The location is fine, but I would probably have chosen a location a bit closer to the Boulevard had I known more about Lancaster. Easy access to the highway however made it easy to get everywhere I needed to. The room was clean and staff friendly.

Had I known more about Lancaster, I would have chosen a more central location. Breakfast was the usual breakfast you get in the US, half warm to cold scrambled eggs or something like that, dry muffins and choices of various bread. Nothing better or worse than most other places.

They were very accommodating because I had to rent a truck and drop off my race car and trailer while I got that all situated. I ran in to ask if I could drop off the trailer and car while I went to the garage with the truck that broke down and rent a truck that could tow my trailer with the car on it. They let me park it along a curb in a place that didn't block any of the other guests. It was very nice of them to understand the situation that I was in.

That was the first time that my truck had ever let me down, so that was the only thing that could have been better. The staff and hotel could not have made that situation any better than they did. I was happy with how I was treated.