This facility is the best value in Menlo Park when compared with other properties in the same price range. It has the "home away from home" feeling. The staff are excellent and are ready to assist with guests requests - rooms are always fresh and clean.

It does have the issue of the train crossing and station being adjacent to the property, however, the new electric trains are very quiet and when inside the "horn" noise, mostly during peak train hours, while loud when outside, is greatly reduced when inside your suite. There are sound reducing drapes and soundproofing of the complex appears to be have been handled well.

The staff were excellent…I lost my passport en route from the airport and the lady at Reception was so helpful and kind

The rooms smell musty and the air conditioning is very noisy

The front desk was very nice. The size of the room and bathroom were great! The room was very clean when we got there.

The property is next to the train tracks. They have special drapes to reduce the noise. My biggest complaint is the housekeeping system. They ask you to let them know by 10am if you want your room cleaned. We called at 10:20 and they refused to make an exception. Very inflexible!

The location was fine. Breakfast had very few options, but it was sufficient for us. The previous weekend was quiet and enjoyable, especially with the two suite bedrooms, but during the last stay, we were disturbed by noise from upstairs.

The previous weekend was quiet and enjoyable, especially with the two suite bedrooms, but during the last stay in the same two bedrooms, we were disturbed by noise from upstairs.

The property was modern, renovated. The rooms were large with kitchen,very nice. Property well located to walk to restaurants 5-10 minutes away.

It was as hot, so it would have been nice to have a pool. They did have an outdoor firepit but we didn’t have a chance to try it out. Breakfast was typical and didn’t have. Nice to go down for coffee.

Excellent place to stay near Stanford University. The rooms are spacious and fully equipped, the breakfast is excellent (loved the waffle machine). Staff very friendly and helpful. Weather was great, so I walked every morning to Stanford University, about a 40 min walk. Shops and city center are about 10 min walking from hotel.

Nothing, living expense are high, but this is true for all accommodations in the area.

Breakfast, laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the kitchette, the bar stools and bar, cabinetry and patio. Sink fixtures and glass door bathrooms also very nice.

Accuracy of debit card transactions in your system after the transaction was made by me physically swiping my debit card at checkout, bed was hard, not enough blankets, parking was $12, and next to train tracks, only one chair in the balcony, fitness room smelled like dirty sweat smell, I heard the person next to us snoring

I came here around Christmas time, and I had to extend my stay because of poor weather and the "flightmare" of the 2022 holidays. The staff was friendly and accommodating, just excellent! The place is clean, location perfect (if you have a car). The parking garage is secure. Thanks to the wifi, breakfast in the am, my own kitchen and the availability laundry facilities, I was able to get plenty of work done with some of the comforts and necessities of what I would have at home.

staff was absolutely wonderful! Breakfast was good, with a good spot to sit down. Everything was super clean and the hotel had a good modern feeling

nothing

Great facilities, lovely people; some very nice flowers that create a great vibe. Exactly what I expect from a hotel in terms of professionalism, and everything just working out of the box.

Would have liked to see some rotation in the breakfast options (from one day to the next), but that's just a bit of nitpicking from me