Stay here once a month for work. Laid back with good staff. Comfortable rooms. Great hotel, well located.

The hotel used to be such good value, but since adding a compulsory resort fee this place is expensive and there lots of other hotels that offer better value in the area. My hope is that the recent renovations do not increase the price. There are so many good hotels in PS. They need to stay competitive. Still love the place!

The pool was fantastic and just the vibe we were looking for. The staff were friendly and the rooms were comfortable. The location was also close enough to everything without being in the thick of downtown.

Would have loved to have a little coffee machine in the room and a few times the room cleaning was a little less than ideal (forgetting new soap and leaving a cleaning rag in the room). You’re definitely paying for the vibe, which I get, and also hurt a bit at times (especially with the Canadian exchange rate)

The pool was awesome, the entertainment was awesome, the staff was friendly and helpful. The room was really creative and cool, and the AC was incredible. The location was nicely centralized and easy to find and park at, and everything on the property was clean and kept up.

Room service was incredibly expensive ($20 for 2 cups of black coffee, like $15 for a single domestic beer). The room was pretty loud at night on a Saturday night but expected).

The pool area is great. It is not the largest pool, but there was ample seating all around, access to drinks (though extraordinarily expensive), and there was a good vibe. By my own tastes, they consistently played great music (Motown, 90's and 2000's hits) and it wasn't too loud. Rooms are clean and comfortable.

Food and drinks are exorbitantly priced. To be fair, all food and drinks are expensive in Palm Springs, but everything here is $5-$10 marked up from that standard. I could also have used more natural light in the rooms, but this is not a huge deal as I don't take vacations to spend time in my room.

Cute hotel, but we had some issues in terms of atmosphere. I have stayed at multiple hotels in the Palm Springs area, & this one definitely is the most overrun by kids! We had great service from the bar staff and enjoyed our food, but we were a little bit disappointed by the inability to have an adult convo and I had kids kicking me in the hot tub.

Rather overwhelmed by the energy of the children by the pool. It definitely did not have an adult or relaxing vibe! Wished there could have been a little more relaxation for the price of the stay.

True oasis in the desert. Cool without being cliquey Margaritas on a sun bed around the pool - what's not to liked

Service around the pool and bars can be patchy. Menu in the kings highway is limited and a bit boring. Outside eating isn't really a thing - weird. No coffee machine in the rooms - so add $25 a day for a couple of coffees in bed via room service

The checkin process was smooth and the vibe at the lobby was very helpful. The room itself was nicely appointed with sort of mid-century kitsch with nice touches all over. The view out the room of the pool and the snow-capped mountains in the distance was beautiful. Complete with elevator music playing over the pool and lounge area! The front-desk people were very helpful suggesting some restaurants in the area that weren't tourist traps. They even had bar trivia in the attached cocktail lounge the evening we stayed. The overall atmosphere of the entire place was very retro-cool.

I'm not sure they have control over this but the shower water was very sulfurous-smelling? Which is probably good for you (like a thermal spa).

The facility was excellent! It has everything that was advertised except the “lazy river” that was mentioned in a few articles, which was confusing. Diner had great food and provided room service, which was much needed after a day driving around Joshua Tree National Park.

There was a set of empty glass bottles and other dining ware near our entry that was never removed for the 2 days we were there. I found this to be a bit dangerous since it was right next to the stairs. Our stay was short so didn’t bother to call it in, but would think people walking the grounds would have noticed.

The pool & drinks.

The air conditioning in room 530 did not work and remained 78 degrees the entire night even with the AC runningHow my partner and I were so hot the entire night. I woke up sweating. We left at 5:30am do to the uncomfortable conditions. AC said cooling to 69 but never changed from 78 degrees.

The pool was amazing and so fun for our 2 daughters. We loved the food and service was impeccable.

The pool are was a bit dirty and no worries as realize it is hard to keep clean for the entire day with so much people. The rooms could use some renovation love with paint and updates with furniture. Love the tiles in the bathroom!