Clean room. Friendly staff during breakfast this morning. Didn't get her name, she maybe in her 50s, she really looked after us well.

Grumpy guy at the reception last night, no smile, lacked customer service skill. Hope our nationality didn't have anything to do with it. Expected your swimming pool to be operative, I had put request earlier in the week for our room to be close to pool. No one came back to advise.. very disappointed especially as my two daughters were really looking forward to going in the pool

This hotel was in a great location and was close to many shopping centers. I enjoyed the jacuzzi as well as the room set up. The room didn’t have a microwave but it had everything else. I would stay here again. Pro Tip: bring a reusable water bottle - they have a hydration station where you can refill your bottles.

No microwave in the room

The staff was amazing, extremely polite, helpful, and respectful.

The iron and ironing board. The iron was broken in Room 527. Water profusely dripped over everything. I had to wear another outfit due to the water dripping over my outfit and limited time to ready myself. The ironing board looked as if it was for a little kid, extremely too small and too low.. Other than this, our stay was superb.

When I asked for room service your staff didn't clean our rooms. Pool was cold but the hot ube was nice. Breakfast at time ran out of food. The young lady staff person did a good job, but you probably should have two people during the breakfast.

Staff at check in was extremely welcoming and helpful. Even for being on the later side of the evening. The beds were very comfortable and the room was modern and clean.

The hotel is beautiful and easy to access from the freeway, the only thing that was frustrating was how thin the door or walls seemed. You could hear everything going on in the hallway and lobby outside.

We booked the room and were advised that of the first night rate. When we saw the bill, subsequent nights were significantly more expensive and we felt misled. The documents did reveal the different rates but were misleading and poorly disclosed.

the facility was lovely, the staff was cordial, and the grounds were beautiful. We especially enjoyed the pool and the bar.

cost of cocktails

Very comfortable I've been coming there for years for a little mini vacations the breakfast was great

I was charged by the booking.com for the visit and I was also charged by the Pleasanton Marriott twice and I did not get back my $50 deposit a

The fresh fruit was outstanding as was the complete breakfast selection. The staff was better than outstanding. They were welcoming, friendly, attentive and brought to-go coffee cups without prompting.

Not wild about the eggs but the bacon and sausage made up for it.

I was nervous traveling with my dogs, however, I was pleasantly surprised by how pet friendly the facility and staff were. My dogs were treated like little human guests :)