Nice place. Lived there was Starbucks downstairs. Parking fee seemed a little steep with all the available parking. Clean room, big… Lived having a seating area in the room. We were traveling with two small dogs. Perfect space.

The room wasn’t cleaned when the dogs were there. This might have bed. Our fault because we left one fog closed in the bathroom and one in the kennel. Maybe this was the policy. Luckily the room was cleaned the day the dogs are out with us. Just an fyi for pet owners. Check with the staff.

We had concert tickets for the Pomona Fair and didn't want to have to drive two hours home late at night, so we stayed at the Sheraton Faiplex Hotel. It's location to the fair was so convenient. We would definitely plan this kind of Fair trip again!

Our reservation did not include breakfast but we still decided to eat at the hotel restaurant in the morning. We saw lots of people getting a quick buffet style breakfast, however we ordered and our food took more than an hour! It was a ridiculous time to wait!

The night front desk clerk was amazing. I'm getting older so my memory of names is not so good but he was afraican American and worked graveyard shift. Loved him! 😊

No continental breakfast. For the price of room I thought a breakfast would be nice.

Loved the suite layout offering comfort & privacy for all, with 2 TVs for lounge area & bedroom. The beds were very comfortable.

No free parking or free internet. Also, the on-site restaurant could have had more veggie/vegan options -- given the farm-to-table and on-site organic farm, I was a little disappointed by how few options were available (glad there was a beyond burger & salad, but options would be nice).

The staff were amazing, very polite and always happy to help.

The sofa bed wasn't that comfortable and the mattress should be upgraded. The bed was amazingly comfortable.

Very clean and close proximity to where we needed to be.

The staff @ the grill and bar were less than desirable. Severely understaffed and employees actually there were not friendly and were in ZERO hurry to help customers/guests.

My second time at this hotel. Both times I was there with my children for college visits to the colleges in town and both times I loved the rooms which are really lovely and the location to the Fairplex. After the college visits, we saw there was a Reptile fair at the Fairplex so we were able to walk to the fair and enjoy a few snakes and lizards at the reptile fair

Best location for attending events at fairplex, nice and warm breakfast services. Front desk provided bottle water if needed.

Because of events, there's only 4 people room for me to choose which I went their by myself. So the room and price were a little bit too expensive for me.

Too expensive and on top paid parking for one car was too much. The price of the room should of been enough for parking too. I noticed more charges was made on my card which was too expensive. I feel like I shouldn't been charged for parking.

Grounds and location were attractive. Room was very generously sized. Gym was adequate.

It was a bit run-down in some aspects - there was a bit of wear and tear - fixtures in rooms were a bit old, was surprised that there were no direct plug-ins for usb chargers for example.