Loved the breakfast! Loved the outdoor patio at the Aqua Lounge!

Did not like the traffic noise. Couldn’t use balcony nor leave the door open because it was too noisy.

The best location ever.

The parking situation, it wasn’t clear that I was going to pay, which is fine but the person at the booth was horrible, I understand I might have been the 100th person asking the same question but if at the front desk they are not explaining it clearly, the person at the valet booth got mad cause we pull in that area then how is that my fault, the parking structure is very old and scary, and the cars do not have enough space to park, I had to climb from the passenger seat and obviously the person next to me scratch my door because he wasn’t able to get out.

We stayed here so we would be near Ojai and could visit our friends. We LOVED staying here. This hotel is right on the beach, so we could walk the pier, grab some happy hour food and drinks, and then walk across to the downtown area for a nice dinner. The hotel also has a lobby bar, where we enjoyed chocolate martinis by the outdoor fire and listened to the waves crash. We enjoyed meeting some of the hotel guests, as well. There's a great breakfast spot called Moofish we really enjoyed, too. GREAT strong coffee. They had a pumpkin muffin that was to die for! You can stroll along the ocean and watch the surfers. We paid for parking next door in the garage, which was $18/night, which you'll pay at the hotel. Would absolutely stay here again!

There's a train that rolls through at all hours that can be a bit loud, as well as highway traffic. Otherwise, it checked all our boxes.

All staff were friendly. Beachfront location. No rooms are really on the beach, but they have more of a side view. Ours had a great sunset view. Beachfront pool and bar area. Easy walk to quite charming downtown with good shops and restaurants. Clean and updated guest room.

No fault of the hotel, but being so close to the freeway so that you can constantly hear it doesn’t add to a great beach vibe. Easy fix for them—both the American and California flags need replacement ASAP. Maybe an easy fix. Elevators buttons seem to need an extra push or two after scanning the key card. Kind of a pain with hands full. Moderate-ish fix. Carpets near the elevators were quite soiled.

I love the location. They have great coffee and it's available in the lobby every morning. Later it is switched out for ice water. I appreciate being able to fill my water bottle one the way out for the day. We always use the Valet parking. Matt is awesome. Always greets us with a smile and asks how we're doing.

The mattresses are not great. I think it might be time to replace them as both mattresses in our room were way to soft and lumpy. This is my only complaint.

It had been about 8 years since we have stayed at the Crowne Plaza and looks like it has been completely refurbished. Beautiful! We did have to wait about an hour for our room to be ready, but they gave us complimentary drinks at the bar. Wonderful location too! Room was very comfortable and staff great! Also had delicious breakfast at the MooCafe both mornings.

Parking in order to register and unload your car could be a little easier, but once you figure it out when you are not using the valet, it works out.

Location. I have cancer, and needed a getaway that included an ocean veiw. I specifically choose this location. Sadly I did not feel well, and had to wait for an upgrade that I paid for and eventually came. The room was nice.

My original was a non veiw room on the second floor overlooking a parking structure and nothing. It was disappointing. I paid an extra 30 and waited two hours until my new room was available. Checkout is at 11 and I asked for a complimentary 11:30 check out. They could not accommodate.

It was fairly comfortable and centrally located.

The toilet backed up on the first night and they sent the security guard to give us a plunger. We were unable to fix the problem and had to wait for the next morning. They were full so all we could do was get dressed and go down to the lobby for the restroom. After fixing it the next day, the engineer left wet towels on the balcony which housekeeping must not have seen so I had to deal with that.

We really liked the complimentary breakfast served downstairs in the dining room. The food was very good. A nice view from our room of the ocean. We liked the patio setup outside downstairs. Provides a nice place to sit and enjoy the ocean view. The room was comfortable for 2 people. Restaurants are within walking distance to the hotel. The valet employees were very nice and provided great service!

The slider window was covered with water spots so we couldn't see out of our room through the window very well. The screen was hard to open. The heater unit was noisy. Would have preferred to see a coffee kiosk downstairs. We used the bar to order some coffee in the afternoon. The water dispenser in the lobby was gone on the 2nd day.

The easy access from the train station and the proximity to the beach was great. There were absolutely no issues with anything in the room. There always seems to be some item in every hotel room that is a little broken or something is a little off, but this room did not have any of that -- no complaints at all.

The only item that I could complain about is the proximity to the freeway, but the noise was not really noticeable from inside the room with the balcony door closed.