The property was clean and modern, convenient to our destination (Six Flags) and had all of the amenities we were looking for. It has a pool, fitness center and laundry. While I didn’t partake, the kids enjoyed the complimentary breakfast.

We had booked adjoining rooms and unfortunately my partner and I were not able to have a king size bed, they only offered 2 queens for the adjoining rooms. Small potatoes to not be happy about.

The room was clean and spacious. The beds were comfortable. The breakfast was very good. The holiday lights outside and decorations inside were really nice. All members of the staff were welcoming. (Including the custodians)

The outlet that charges phones was not working. Also, there was only one of these outlets. We had two devices we would have liked to charge and due to the malfunctioning outlet we weren’t able to charge either one.

Location was excellent. Room was clean and ready. Breakfast was nice and diverse (could have more fruit)

When I checked in the clerk charged my credit card when the room was prepaid. I had a different employee correct the issue and apply a credit for the charge. Have to pay attention to what they are charging on your credit card

The breakfast area was staged with lobby renovation supplies. The breakfast signage was helpful as where to get food and where to sit to eat.

I don't recall explicitly requesting no room cleaning. Perhaps I did but it wasn't in big letters. The wastebaskets weren't emptied. The bedding and towels were okay to go 3 days but the wastebaskets filled up daily. That's my only criticism.

The breakfast was good with nice options and kept clean. The dining area was clean & fresh with varied seating options and coffee available 24 hours.

The room door was too heavy. The bathroom door was too large. Hiding the closet behind a wall mirrored door was strange. When both doors were open they obstructed the vestibule area to the room door.

Location pool spa gym. Brittany at the front desk was very nice and kind. When we got to room, TV greeted us with our name. Housekeeping did a hood job as well.

Nothing really, the breakfast was all pork. we don't eat pork, so that was no good for us.

Check in took less than 5 minutes! If Im not mistaken, Rosa checked me in. She was SO WELCOMING! And I even received a text asking how everything was! The rooms were super clean!!! The woman in charge of breakfast was SOOO NICE! BREAKFAST WAS GREAT! THE LOCATION IS GREAT THIS IS MY SECOND TIME BOOKING HERE AND I will be back!!!

I can't really think of anything.

Excellent staffing very clean and modern hotel

The hot breakfast selection need improving way limited many people cannot tolerate cheeses with eggs or omelets ,the bacon was very very greasy and rock hard the hard boiled eggs were. Mushy and filled with water not impressed with breakfast offered

The staff was very friendly and helpful. I left some things in the room , they found them and sent them to me. I have really appreciated it. Bed very confortable. very quiet room . breakfast was great . close to shops and restaurants

It was a beautiful hotel inside and out. The staff were always friendly and so helpful. The hotel is also in a wonderful location with many dining areas nearby. We will definitely come back to Hampton Inn Springfield South Enfield!!

We loved everything about the hotel.