EVERYTHING! The parking lot all the way to the bathroom in the room…everything is impeccable! The housekeeping staff are the true heroes! Also, the front desk staff is awesome! Especially Issrael, Dave and Jefferson! So welcoming, kind, genuine and helpful! The food at the Oasis restaurant is pretty good and the space is BEAUTIFUL! I also love the 24 hour self-service market for those late night cravings! The free airport shuttle is an AMAZING amenity! And the hotel is 5-10 walk from SEVERAL restaurants! Can’t wait to come back!

Minor issues with the heat in the room. Didn’t really heat up, but it’s June in FL so that may be intentional.

It was convenient for visiting Florida Gulf Coast University. The staff were very friendly and helpful, the breakfast was better than we anticipated and much better in quality and variety than most hotel “free breakfast” provided by U.S. chain hotels, so this was a nice surprise. The beds were so comfortable and I loved that there were pillow options for different types of sleepers. The room was very clean and spacious (we were in a handicap accessible room so this gave us a bit extra room which worked out great for luggage for our family of four).

No complaints!

The breakfast was the best we've had in this price range. The food was freshly prepared. Our every need was attended to by the staff. The eggs with bacon, onions...excellent. The check-in staff was excellent! Everyone was extremely professional and friendly. Nice view from our window. Very secure location at the end of the road. Dozens of resturants within 5 minutes or less, even a 7 Eleven on with fuel close by.

The room smelled musty, maybe from the a/c or carpet, but very clean otherwise.

Absolutely everything, the staff is awesome and it's convenient to many local stops . We usually stay in Naples but decided to try fort Myers and will continue to stay at the Crowne from now on.

Nothing to dislike here,if I have to find something to complain about......they forgot to give us fresh wash clothes 1 day during our 3 day stay......OH NO lol

Staff was always so polite and courteous. They always greeted you when you entered the hotel and when you left. They helped tremendously with our key card. It became inoperable a few times.

Everything was great!

Hotel front desk personnel and staff were pleasant, friendly, and professional - in fact exceptionally so; room was large and quiet- especially so considering business park setting and freeway proximity; and, literally five minutes to RSW airport.

Room was generic and didn’t quite live up to the grandiosity of its namesake.

The facility itself shined! The staff was unbelievable! I've been to a few of the hotels here in Fort Myers but Crown plaza Gulf coast, Without any doubt is second to none! The staff will go out of their way to assist you and help you in any way possible, Beautiful relaxing place

I liked everything

From the moment we walked into your hotel everything was perfect. The staff was wonderful. The room was extremely clean and the bed was so comfortable. The breakfast the next morning was exquisite. Everything was fantastic. Thank you so much.

Nothing

we were there during hurricane Ian and the staff was unbelievably wonderful in every respect. While their own lives were being impacted greatly by the storm, they really could not do enough to help the people staying with them. Their staff was second to none and we will always be grateful for their help and understanding. One morning they were out cooking breakfast on grills in the pouring rain.

Excellent Customer service from all staff we interacted with but specifically Donavan. He was the epitome of what I haven't experienced at hotel front desk in a long time. Great energy, showed genuine interest in your well-being and made you feel welcomed.

A/C unit in room was a little loud.