Friendly staff ...location

Room was dark ....Dirty view when u open the curtains unfortunately. And sofa needs recovering.

Location was great - only two blocks from the beach front and the Art Deco district of Miami Beach. Many good restaurants nearby. Room was very spacious, with a comfortable bathroom.

The view from the window on the third floor was straight into ugly mechanical equipment of air conditioning. No safe in the room - really sub standard. Very noisy - young guys next doors picked up girls and partied all night. First time ever that I had to go down to reception at 1AM to complain about such thing. Very expensive for what you get.

Staff was very friendly and helpful at all times, the a complimentary drink if the day every day and a29 dollar room credit to use towards any food or drinks you want The rooftop pool was not too busy and not deep so was suitable for all ages especially in the late afternoon when it was heated by the sun all day.

Meals were expensive, the 29 dollar room credit only bus one muffin and 2 drinks. No water machines on each floor, u must go to the lobby to refill any water bottles your may have.

The location was everything! Not only was the location in the middle of everything, we got early check in and late check out which was GREATLY APPRECIATED. We also got free bikes, beach chairs, a $29 onsite credit and 2 complimentary drinks. I've stayed at this hotel years ago prior to a cruise. I enjoyed it then but other reviews said it's gone way downhill. I considered looking for other accommodations however nothing seemed appealing. I kept it & glad I did. It was clean. All the carpet had been removed and replaced with wood floors. I smelled the bleach when we arrived. Staff was superb and seem to really like their jobs at the front desk. I'm definitely staying again

Our sofa had a few stains but that's it. We called for housekeeping to bring a sheet to lay it across the sofa. The tv didn't have a lot of channels but we lived.

Nice pool. Great location. Easy to get to local restaurants!

Noisy at night. Buzzing sound in ceiling.

Nice hotel, clean rooms in perfect location, in the heart of Miami south beach, only few meter from the beach and from Ocean drive!

For 4 persons perfect room, but we booked the room for 5 persons and the spare bad was quite rought.

The reception staff were very friendly and helpful. This hotel was in the perfect location for South Beach and Lincoln Shopping and cafes.

We had a room for 5 people, which had 2 queen beds and 1 sofa bed. The sofa bed mattress was far too thin and the springs could be felt. We asked for extra bla ket to fold and put on it but it didn't help and was sagging in the middle. Thos sofa bed mattress needs to be changed. Thank you.

Localization, space, breakfast

The cleaners didn’t go two days in my room

The location was great ! Close to everything but far away for you to rest at night. Very clean, nice complimentary things included in the stay.

Breakfast was a little confusing compared to other hotels that have breakfast buffet. We had gotten break with our room but it was confusing to straighten it all out. But we finally did and it was slright