Amazing Staff, service, location and pools! Would 100% come again

I would recommend just checking what private events are.happening ahead of time and if that possibly closes the aqua lounge earlier during the day in case you are planning to spend a lot of.time there.

Did not use the pool. The room was great with ocean view

The location the beach but did not like the valet attendant made me pay the with zelle and charge my room valet the following day again while I did not use the hotel parking. Parking was pricey so I used a local parking garage with got charged with valet at the same time.

The location, the pool, the beach service, the staff.

Very outdated rooms, needs the renovation, no soundproofing either - you can hear the conversations and sneezing of your neighbors.

The pools were amazing and just like the pictures. Maybe a little more landscaping/flowers would make it pop even more, but really nice. The service art the pools was great as well, towels, setting up for you, people asking if you wanted a drink or food...you were never waiting long at all. The room was a little small, but nice for one person. Clean, excellent pressure in the shower and I had a centerline direct ocean view. You aren't doing much better. The front desk and hotel staff were on point. Any concerns, addressed. Bags? Taken and quickly retrieved. The decor is elegant, and everything felt as it should, Very welcoming. The location couldn't be better. Walk to Lincoln Road and the pedestrian mall. Walk to Ocean Drive. Easy to get to anything. The music was excellent, but they don't have their own DJ. It's from the Sagamore and the SLS pools next door on either side, so my compliments to them. Free music, woohoo!

There was some construction going on near the pool in back which made for some annoying noise from time to time. I mean, they have to fix things, but small detraction. It may just be me, but the beds weren't amazing. Good enough, but my back told me to go home to my premium mattress. I did sleep well though. There is an elevator out for over a month, so while you weren't waiting forever, you had to compete with people going in the opposite direction. To the staff's credit, they waited until hotel guests were cleared before proceeding to impact guests less, so good show there.

The amenities were amazing at the location was great. The hotel had an awesome vibe

We had an ocean view room, that overlooked construction and rooftops of other buildings. It certainly wasn’t a very pretty view. The windows didn’t open to the outside and they were dirty.

We very liked the location (perfect), friendly and helpful staff, very good organized pool and direct access to the beach and direct access to sport/health promenade/

In the first room, upon an arriving, we found some broken details and the hotel management suggested us to change the room which was more biggest and comfortable. But in the new room we have had the another problem. The window and the balcony door have heading to the pool with very loud DJ's music in every evening until midnight and in our last night even more - until 2:00 a.m. Honestly, the hotel management apologized for this inconvenience before the DJ's performance started, but we couldn't imagine the noise level. I accept this apology, and many things we liked there, but our vacation in Miami left some bitter taste because that.

The property was well kept and in a good location. We especially enjoyed the landscaping.

We could not get to our room from the hotel lobby. There was construction going on.

This was our first time in Miami and we chose to stay at the National Hotel and this was the right choice! The customer service was AMAZING all around. Everyone seemed genuinely happy and made sure our stay was a memorable one. Thank you to Kefyrah (KeKe), Erik, Aaron, and Cinita for your amazing and honest customer service. Unfortunately we did not get everyone’s name but every interaction we had was perfect. The food and drinks were great at the Aqua bar. The property was clean and smelled fresh. My husband and I stayed in the classic room and the room size was decent enough for 2 people. The bathroom could have been a little bigger and could use some upgrades but was very clean and in good shape. The infinity pool was very refreshing and relaxing. The beach is a small stroll through the pool area, maybe a 1 to 2 minute walk with a private area for National Hotel guests. Bonus is the hotel is walking distance to soooooo many restaurants and shops!Overall our experience was a 10 out of 10 and we can’t wait to come back. Thanks again to the amazing staff and a bigger thanks to Kefyrah (KeKe) for welcoming us and treating us like we were family. Chefs Kiss!

Everything was perfect!

Classic Art Deco building and supreme location. Epic pool for pics but didn’t get much sun. Felt smaller and more intimate than some of the larger hotels nearby. Price was right and my room (Cabana King) had a terrace and view . Check in was smooth and receptionist offered me a few room/view options based on availability even without my asking. Quite nice and rare

Everything is a bit dated and the hotel never manages to feel high-end or have an identity. Rooms feel cold and sterile with low end finishes and weak design. Valet charge is very high at 47.00 a night.

The staff was really kind and helpful. I injured my foot on the last day and they were so accommodating. We had two excellent breakfasts there. The location is great.

I wish I had known about the music festival that was happening the weekend we were there. It was pretty annoying for us non-festival goers. Pool area was consumed with a stage set up, it was quite loud and we couldn't access the beach out the back door. Also, beach food/beverage was impacted. This was our third or fourth stay at the National, and while it was fine, it was my least favorite one.