My stay at Uma House was truly memorable, offering a mix of delightful surprises and a few areas for improvement. The highly welcoming staff immediately made an impactful, positive impression, ensuring a warm and amicable atmosphere throughout the establishment. Moreover, the impeccable cleanliness of our room and consistent, high-quality housekeeping were notable. The daily treats, such as two hours of complimentary coffee every morning and the delightful evening free wine offerings on the terrace by the pool, significantly enhanced our experience. Speaking of the pool, the ambiance there was serene and genuinely enjoyable. Free umbrellas, conveniently located for guests, and the thoughtful provision of free drinking fountains were also much appreciated. A handy card provided upon check-in, detailing all essential information and bonus offerings of the hotel, proved to be incredibly useful and was a smart touch. Further, the 15% discount at the on-site restaurant (which served delicious food, by the way) and complimentary sun loungers on the beach were also highly valued aspects of our stay.

The experience was not without its downsides. The sound insulation within our room left much to be desired, as we could hear nearly everything through the entrance door, detracting from our overall comfort and privacy. Furthermore, our room featured a small, non-openable window which presented a rather uninspiring view of an aged, peeling wall.

The hotel was beautiful and located near main attraction areas for tourist to go to the beach and eat! The staff was superb and always extremely helpful! There was an African-American woman whose services were impeccable! She was extremely knowledgeable about the amenities of the hotel and how to get around in the local area! I am so grateful to have met her!!! She is the main reason why I'll be coming back to Uma House! Excellent customer service that she and the others provided is a must have while on vacation!!!! :) (please forgive me for not remembering her name, but I think she was the only African-American woman at the front desk).

I liked everything but, wanted the bathrooms to be a little cleaner. :)

This hotel is clean, beautiful, and fun, and only a short walk from the beach. I managed to get a room for a very good rate and could not be happier with my stay. The complimentary coffee and wine were a fantastic touch. The hotel hosted a sushi popup on the roof one of the nights we stayed, which we enjoyed. The pool is clean and well maintained, and the rooftop area is decorated beautifully. The staff are highly attentive and do their jobs well.

I can't think of much that could have been better, as I'm very happy with my stay. Perhaps the one downside is that there's no complimentary breakfast like there is in larger franchised hotels, but I found that a perfectly fine trade-off for the experience.

Boutique style, very clean and with a soul

nothing

The rooftop pool and free wine were a major plus point, the bartender was really lovely too, he was by far the most friendly staff member we encountered, lovely guy!

The reception staff, although not rude, weren’t particularly genuinely welcoming. We booked breakfast which is served in the attached cafe, the menu is restricted (which is fine and understandable) but nonce they knew we were from the hotel the servers were generally pretty miserable with us, we had a sizeable tip ready to leave, however they didn’t return to the table once our breakfast was served so we took it with us. The room we had was very small. It also meant that we weren’t entitled to tea/coffee in the room!?

The location was a walking distance to most of the activities we did. We didn't have to go far to get good food either because there were so many restaurants a within a short walking distance. Great place to stay. They were sensitive and attentive to customers needs. They even went an extra mile to give us an anniversary gift. That was so lovely of them. We will definitely stay there again next year on our trip to miami.

The room didn't come with a microwave and they stuffed the fridge with too many drinks leaving no space for your personal stuff. It will be helpful if they provide a small ironing board with the iron in the room. Some people actually do iron their clothes.

The staff were very friendly and helpful. Especially Claudia. Her customer service was outstanding. Made our very enjoyable.

Having to wait for the shower to get warm enough to shower in. As we were on the ground floor it took time. Not ideal when needing to get washed and ready in a certain time as tours were booked.

We'd paid upfront the breakfast and there were enough options to choose from. Only thing I would add are the beverages. There were only basic coffee/tea and orange juice to choose from. But you can of course purchase what ever you like. Some of the waiters were really friendly and helpful. Samuel was excellent! Some of them weren't so nice, because we've already paid advance, so they thought we wouldn't tip them. Service in front desk was very friendly even we had some problems with booking.com. All the staff in hotel were great and helpful. We really liked the sunbeds that was in the beach.

We had three rooms and two of them was in first floor behind the kitchen. These two rooms didn't get cleaning services until the quests have to ask about it. This happened two times at 5 day stay. Third room was comfortable and cleaned little better. Although I'm not sure was the floors washed, because there were sand even on those days we weren't at the beach.

The hotel is very well located, and is fairly quiet for South Beach Standards given its location in a back street. But it is still in close walking distance to most important areas of Miami Beach. We loved the beach loungers, the pool towels and the modern design. 39 dollars parking per night is also fair in our opinion. The rooms were spacious and clean.

We thought, that the newly furnished room was quite empty and lacked a bit of character, with e.g. a big void infront of the bed, or without any space to store items in the bathroom. We also had trouble with the A/C, which only allows the guest to make basic changes. We also only had one set of towels in our double room, we ordered new one, which promptly arrived, but after the next room service we were back at one set. Which seemed odd.

Very comfortable bed, large rooms, very clean, nice welcome drink, good pool area. Lovely guy helped us at check in and at the bar in the pool area - very friendly and helpful (I'm sorry I don't remember his name!)

We stayed twice in a week, we didn't hear the check-in last tell us there was a 10% discount in the restaurant - consequently 3 times we ate there, and no one offered the discount, despite me telling the waiter on the first occasion that we were staying there, and leaving the key obviously in the table each time. It was only on the 4th visit that the waitress saw the key and volunteered the 10% discount. The check-in and check-out lady on our second stay was brusque and not at all welcoming, and definitely did not mention the discount. Lighting in the room is bizarre. You cannot control the bedside lights individually, just some weird central lighting panel when you enter the room. It needs changing, it's not practical.