Modern room, good air conditioning, great location in Lakewood ranch

Cleanliness - there was an M&M on the ground by the head of the bed (I don’t eat these, so clearly it had been left by a prior guest), there was a stain of some dried material on the side of the couch I discovered immediately upon entering (I didn’t bother investigating as it was gross to think about, and I didn’t bother with having cleaning services come by either), the bathroom sink faucet sprayed water, and the door to the gym was completely broken off.

We were exceedingly lucky to evacuate here to flee a hurricane. The hotel was packed with guests and their pets. The staff was professional, helpful, accommodating and despite the pressure filled event - the staff bent over backwards to help. Best of all this hotel is in Evacuation Zone E with hurricane glass and appropriate landscaping to prevent damage of falling trees to parked cars. Staff also battened down the hatches to ready the place for extreme 100+ mph winds. Great place!

Need for baggage carts.

Staff friendly.

Fire evacuation due to Laundry room setting off Fire warning. Staff said this happened about a month previously as well.Fire claxion far too loud in lower corridor, Fire Crew said probably due to echoing.

Room was good but don’t like bathroom sink outside of bathroom, room layout was good & clean bed comfy, pool was nice needed to be heated, hot tub not in good working order. Breakfast was awesome, staff fantastic especially our repairman Joe

Had to change rooms to be able to open blinds ,first room all rooms faced each other, hot tub jets not working & pool wasn’t heated

Everything but below Great place/stay

The TV. Slow connection, once out of guide when I chose a channel (ex. CNN) couldn't get back to guide. Anytime I chose a channel, connect to channel was extremely slow. I remember similiar last time I stayed at this property but thought it was a one off. They should take a look at that. Otherwise great stay in every way.

The staff was friendly and the location is close to many shops and restaurants and I-75.

Housekeeping was a hit or a miss. It took my leaving a note after 3 days of no action to have a dirty used coffee cup from the in-room coffee machine to be removed and replaced.

Nice, well maintained property and pool. Breakfast was really good. Had a variety. Family enjoyed it very much. Location was great!

Chose this property because of the pool, location , and reviews for cleanliness was good. I was disappointed to find dried urine stains in my bathroom, old food in the fridge which was not mine, and coffee maker looked dated and not cleaned. Worked at a hotel before and this room’s inspection was missed by the housekeeping supervisor (if that is the workflow). Rooms should be thoroughly inspected before releasing it to a new guest. I was there one night and came in exhausted with my family ( after a long day at the beach). I didn’t have the energy to complain or be moved that night.

Breakfast was excellent and well prepared. There was a large selection, constantly restocked. Dinner was great. Chef Hank did a great job. Al the bartender and Hank the chef couldn't do enough for us. The whole staff made our stay memorable & enjoyable!!

The hotel is very clean and cozy. The hotel room with all the necessary accessories, cleanliness, and a large and comfortable bed. Our family really liked the breakfast, it was varied and delicious. The staff were very polite and pleasant. It was a great experience, I would definitely recommend this hotel.

Every interaction we had with every employee was amazing! Everyone was happy, kind, respectful, friendly and happy to help, serve and chat. The rooms were clean &comfortable , the breakfasts were so much better than we have had at other hotels!

They were booked when we decided to extend our trip 😉