We ordered food at the bar and it took very long to receive. Then ordered dessert to go and we waited and waited. My friend finally went to the bar to check with our waitress to find that it had been sitting at the bar for quite some time. In addition, the music was so loud that people had to shout to be heard. Turn it down!

Super comfy bed Amazing location Friendly front desk staff Good room size

The shower pressure was non existent And my room was not made up for 2 days, even aftere reporting the issue

The room was very nice. Bed was comfortable, slightly more soft than firm. We had a partial vote of Piedmont Park and were on a top floor. Food in the area was varied and good.

Sunday morning breakfast option at the hotel was only a buffet. Food was fine, but would have gone somewhere else next time. I would have liked a more firm pillow. I forgot to ask if they had a pillow concierge for more options

The hotel lobby is beautifully decorated. The hotel is attached to a food hall, which is really convenient for rainy days.

There was an erroneous charge on my bill when I checked out. Still waiting on someone to get back to me about it. The lobby/bar was packed full of people who were not guests at the hotel. The valet parking was full for many hotel guests, so we had to self-park which took 30 minutes for me to find a space.

I absolutely loved the decor especially in the lobby & elevators. Didn't make it to breakfast on the 2nd floor so can't comment on that. The lobby had a dark elegant theme with a lot of general seating, indoors and out for convo, etc including a coffee bar. The hotel is also right at multiple dining options for lunch, dinner including access from the hotel. Concierge parking seemed attentive though I didn't have a car, they always spoke when I passed by.

The biggest disappointment, though somewhat minor, is I didn't notice a closet nor an iron & ironing board. I did notice however a portable steamer. I had shelves in the room; I was told at checkout the closet should have been hidden in the wall, was a panel I should have pressed. I don't place my clothes on dark shelves so I had to live out of my luggage. Should I have needed one sooner I would have asked. Also the sink in the bathroom wouldn't hold much so you have to leave most toiletries in bag.

The property was gorgeous. Very clean, smell s good just overall beautiful. It had a lot of little tucked away areas where you could go and relax and hang out.

They had an automatic 20 to 22% gratuity to everything. For two drinks I paid $70. For $30 nachos, I ended up paying $47 just to have it brought to my room.

Location is awesome! Rooms are spacious and bed is comfy

There were issues with the shower not draining. Additionally, we requested glass cups for our room to allow us to have a drink. Denied by the staff. Also, we were not happy the hotel now charges $100 per night depost. Ridiculous!

Absolutely brilliant hotel. The highlights of it for me were: The Staff The location Politan Row (their adjoining food court) The spacious room I stayed in a king size on the 23rd floor, overlooking the Atlanta skyline. It was a picturesque view, with the occasional hawk/falcon swooping into view. It has a small mini fridge that kept water and beer cans cold. The shower was strong and hot. The staff were outstanding! The service staff in the restaurant and bar were friendly and efficient. Special mention to the FOH team, especially Abisola and Eric who were incredibly helpful and friendly throughout my stay. Both Politan Row and the hotel lobby/bar were really buzzing from Thursday night through the weekend. If that’s your scene, it’s great! Rest assured though, that noise doesn’t true to the rooms at all. Politan Row is a highlight for offering an array of tasty foods at reasonable prices, with a great atmosphere. Piedmont park was less than a 10 minute stroll away too. I would happily stay here again.

I loved the hospitality of the staff, Latrell was awesome! Along with my favorite valet person, Sipara. They made my trip a HIT! All of the staff were awesome. These two just were the All-Stars. Much appreciation and Hilton is fortunate to have you both!

My iron...and low battery in remotes, that's about it. A great experience! Keep up the good work! A sink by the refrigerator would have been nice, a design shortcoming, along with the faux drawers. No microwave?

Location is perfect. The decor was very nice. So much to do there and near it but yet it was very quiet. My flight had changed so i arrived very early and room wasnt ready. But they accomodated me and gave me the first avail. The front desk, mgt and valet personnel were great. Definately recommend. I will be back.

The fact i had to leave and come home. The pool wasnt open yet for my visit