We ordered food at the bar and it took very long to receive. Then ordered dessert to go and we waited and waited. My friend finally went to the bar to check with our waitress to find that it had been sitting at the bar for quite some time. In addition, the music was so loud that people had to shout to be heard. Turn it down!

Super comfy bed Amazing location Friendly front desk staff Good room size

The shower pressure was non existent And my room was not made up for 2 days, even aftere reporting the issue

The room was very nice. Bed was comfortable, slightly more soft than firm. We had a partial vote of Piedmont Park and were on a top floor. Food in the area was varied and good.

Sunday morning breakfast option at the hotel was only a buffet. Food was fine, but would have gone somewhere else next time. I would have liked a more firm pillow. I forgot to ask if they had a pillow concierge for more options

The hotel lobby is beautifully decorated. The hotel is attached to a food hall, which is really convenient for rainy days.

There was an erroneous charge on my bill when I checked out. Still waiting on someone to get back to me about it. The lobby/bar was packed full of people who were not guests at the hotel. The valet parking was full for many hotel guests, so we had to self-park which took 30 minutes for me to find a space.

Location is awesome! Rooms are spacious and bed is comfy

There were issues with the shower not draining. Additionally, we requested glass cups for our room to allow us to have a drink. Denied by the staff. Also, we were not happy the hotel now charges $100 per night depost. Ridiculous!

The property was gorgeous. Very clean, smell s good just overall beautiful. It had a lot of little tucked away areas where you could go and relax and hang out.

They had an automatic 20 to 22% gratuity to everything. For two drinks I paid $70. For $30 nachos, I ended up paying $47 just to have it brought to my room.

Absolutely brilliant hotel. The highlights of it for me were: The Staff The location Politan Row (their adjoining food court) The spacious room I stayed in a king size on the 23rd floor, overlooking the Atlanta skyline. It was a picturesque view, with the occasional hawk/falcon swooping into view. It has a small mini fridge that kept water and beer cans cold. The shower was strong and hot. The staff were outstanding! The service staff in the restaurant and bar were friendly and efficient. Special mention to the FOH team, especially Abisola and Eric who were incredibly helpful and friendly throughout my stay. Both Politan Row and the hotel lobby/bar were really buzzing from Thursday night through the weekend. If that’s your scene, it’s great! Rest assured though, that noise doesn’t true to the rooms at all. Politan Row is a highlight for offering an array of tasty foods at reasonable prices, with a great atmosphere. Piedmont park was less than a 10 minute stroll away too. I would happily stay here again.

recently stayed at this hotel and had a wonderful experience. The room was spacious, with plenty of room to move around and relax. The beds were incredibly comfortable, making for a great night's sleep. The bathroom was a standout feature, with a sensational shower head that made showering a truly enjoyable experience. The calming lighting in the bathroom added to the overall relaxing atmosphere. The windows in the room were large, allowing for plenty of natural light to come in, which was refreshing. Throughout the hotel, the lighting was perfect, creating a warm and welcoming ambiance. Overall, it was a fantastic stay, and I would highly recommend this hotel to anyone looking for a comfortable and relaxing experience.

The wait time at the restaurant.

Location is perfect. The decor was very nice. So much to do there and near it but yet it was very quiet. My flight had changed so i arrived very early and room wasnt ready. But they accomodated me and gave me the first avail. The front desk, mgt and valet personnel were great. Definately recommend. I will be back.

The fact i had to leave and come home. The pool wasnt open yet for my visit

Great location and very cool property. Lobby and seating areas were beautifully decorated. Staff were friendly and helpful