Very comfortable and clean. An easy check-in process with friendly service. I like the location to Betty's store next door. (rhyme!) The heater worked great and wasn't loud at all like some AC/Heater units are in motels. I have stayed here a few times before and it's always been a pleasant experience. My dog had a good time too! The staff is friendly to him which makes him happy. The breakfast provided looked good. I usually take advantage of it, but this time I just looked at it since I had leftovers it the fridge in the room from my dinner the night before. I did get a piece of fruit though and it was good. I just really like staying here. It's not fancy, but it's comfortable to me.

Well, I can't really think of anything that I didn't like. Maybe put a couple of extra towels in the room!

Location!!! We didn't have to pay for Parking. We were 5 mins away from everything. It felt safe to have my family here.

When moving the furniture ( to watch TV we moved a nightstand and a few chairs) we found things ppl had left behind. Nothing bad but just physical things. We found a small rubber ball and an old key card. Big enough for the cleaner to see. Only leaving this review to better serve the people who visit because the community is wonderful. And I hope it's around forever! Keep up the good work and positive attitude!

very well located and the room very comfortable

breakfast . stained sheets and cleaning not very good

The room was nice. the staff was very helpful and polite. I would stay here again. They were close enough to walk to town. We enjoyed our stay,

The breakfast was not a lot of choices, and some items were not available after the first early groups came through. The pool was under construction so I think that should be noted for guest to be aware. I would go stay here again.

I know that this isn't the most uptown facility and I knew that when I booked it. The value for what I needed was excellent.

The hot water heater for the shower and the bubbler tub was not very hot although. Also, someone at some point had forced their way into that room because the door jamb was broken and had been repaired. The repair, hopefully, is temporary but it was not done very well.

The room was clean and the staff was very friendly. The ac was amazing.

The key card didn't work right. Had a hard time opening the door every time. The pool was closed

Everything within walking distance didn’t have to drive. There is a country store across the street with a little deli, very convenient when traveling with toddler.

The breakfast bar could have been better. Our room was clean but you can tell the facilities are older. Carpet was fraying and the grout in the shower was coming apart

The hotel staff was great, especially Nikki, she was a great help, Nikki was excellent, and always there to help.

Nikki at the front desk was the best, I need to give Nikki extra credit, because she was so much help, always willing to go the extra mile to help.

The room was clean although it definitely smelled of disinfectant. The bed was very comfortable. The complimentary breakfast was ok but the orange juice was nasty so avoid. I would definitely stay again especially as it’s walking distance to everything.

Location is perfect for walking to downtown Helen's shops and restaurants. Betty's Country Store is right next door!

Remodeling is ongoing and our room needed an upgrade to better beds etc...We look forward to returning at a later date.