The resort was very nice. Check in went well and they explained everything and gave us maps and all the info we needed for the weekend activities.

The lady at the bar was very rude when asked about getting an ice cream dessert. She kept rudely saying the kitchen was closed... which is fine we understood but it was 10:30 so all we did was ask for ice cream and got attitude. There was a gaint water bug running around the room. Went to take a shower and the towel hanging on the shower door had a long black hair on it. Pricing was alittle steep for 1 night but it was a holiday weekend.

What little Gem. This was our first visit to Callaway Gardens. It was just myself and 2 kids. We walked in and were greeted right away. Check-in was easy, and we were up in our room in minutes. The room was spotless. You can tell the housekeeper is working hard and it's much appreciated. We enjoyed lunch at casons, and it was delicious the cocktails are spot on. Piedmont dining room offered a wonderful dinner. I have 1 picky kid, and he was able to find something each night and loved everything. All of the waiting staff were as friendly, and had great energy it felt like they all enjoyed doing their job which can often be hard to see in people. The pool was amazing, along with the bar. Now let's talk about the grounds, what a stunning place I felt so at peace anywhere I went. It was so quite and for the most part our little family was the only ones around. The butterfly exhibit was my so fun and so well kept. I just can't say enough about how wonderful this place is. We visit pigeon forge 6 times a year the kids and I both agree this is where we will be visiting for our weekend getaways from now on. As a woman traveling alone with kids I felt so safe the entire trip and that's big bouns.

That I had to leave.

Beautiful property, comfortable beds & rooms, exceptional food & tap room!

Terrible signage for directions, staff was friendly but did not give correct directions or information to events, and absolutely zero lights around the lodge gardens & pool at night… very scary & had to use a flashlight to return to my room.

The setting is in the woods away from the city. We had a balcony room. Wonderful deep soaker tub with separate shower. Everything was very clean and comfortable. The staff was informative and friendly. We rented bike and rode over to the butterfly conservatory for a tour and butterfly release. Wonderful day. Park entra is excluded in your stay.

Our room was a little cool and humid but we were able to adjust the thermostat to better suit us. Parking is a little far if you forget something and have to retrieve it.

I had a wonderful experience at Callaway Resort! The staff was very friendly and attentive, always making sure we felt comfortable and welcomed. The rooms were clean, spacious, and well maintained. The resort itself is beautiful, surrounded by nature, and offers so many activities for both relaxation and fun. It’s the perfect place to unwind with family and create unforgettable memories. I definitely look forward to coming back!

The room was very clean, spacious, with a fantastic view of the lake. The location & grounds were perfect for a quick getaway, yet close to the highways. This would be a great location to have a family reunion or business conference.

There were a few shops and cafe/restaurants. However, they were very pricey. 4 breakfast sandwiches and 3 coffees was close to $60. I'd recommend bringing a cooler and go shopping prior to checking in.

Everything was very good. We had a wonderful time. Very peaceful.

What we didn't like is that Booking.com didn't show that there was an additional $84.84 per day for state and city taxes, hotel fee, and lodge resort fee. I thought I had paid for everything and then had to pay the $84.84 per day when checking in. Just make note that there are fees added upon arrival if using Booking.com. Also, Pine Mt., has limited places to eat. Lodge food is quite expensive.

Everything was first rate. The staff was helpful, friendly, knowledgeable and professional. Very accommodating. It is a little difficult to find your way around the park even with the map. I found myself getting turned around and going in the direction I had just come from, but overall everything was beautiful, well kept, educational and well worth my trip. I will definitely recommend it to my friends and family.

Beautiful facility! Nice bike trails and beach area. Good food - esp. at the golf clubhouse.

As a first-timer, I felt we weren’t given much info. as far as shuttle service, and where to rent bikes (across the parking lot from the Discovery Center, not AT the center. No beach towels available (or chair discount) for overnight guests at the beach; we were flying and didn’t have a lot of room to pack carry-on. Lack of showers at the beach - we only found a couple in the restrooms even though the sign pointed to a bath-house.

The hotel is in a very beautiful location and we enjoyed our stay. The rooms were good sized and we were comfortable. The price for the rooms were on the higher side and with no breakfast included not sure it was worth it. We enjoyed seeing the gardens (why we were there) but could take or leave the resort based on nothing really provided.

No breakfast