I liked the check in - Roman was very helpful as I was having a diabetic incident and facilitated everything promptly and efficiently. "Thank you". The room was recently renovated and it had a very comfy king bed and a like new queen pull out couch. Large TV dorm fridge, microwave Keurig coffee maker in a very nice cabinet with contemporary scratch proof tops. The computer wrap around desk was just what I needed to work and the oval table with wheels was very handy. Roman sent up extra blankets fast and traded us quarters to do laundry. He really made our stay flow without any concerns. Gave us local directions too.

Carpet in the rooms. yuck yuck yuck. I feel carpet retains the dirt and critters from prior guests. No carpet please! The toggle light switches on the lights took a minute to adapt to. We needed more blankets. The bedding was white clean and perfect for summer. But we wanted something heavier for the cooler weather. Put them in a drawer or closet. Larger trash containers. We stayed three nights and used our own trash bags.

Most importantly to me, Responsive staff and next level customer service and they were clearly experienced with strong backgrounds in the hospitality industry. Natasza especially deserves high praise. Gorgeous room Super clean Brand new bedding Premium decor and facilities

TV couldn't show programs due to locked controls so you have to go channel by channel waiting for commercials to end to figure out what was on. We gave up trying to find a movie since you couldn't even cast from your phone. The couch pulled out into a bed that had certainly seen better days, but seeing as we didn't end up needing it, it wasn't a concern.

Nice room in general, front desk attendant was super sweet

I wish the hotel restaurant wasn't as overpriced so I would've went there. The room had quite a few large chips in the baseboards and door frames, but I understand how hard it would be for maintenance to attend to every detail in all the many hotel rooms. There was no ceiling light at all in the bedroom area, which is a weird decision. The two bedside lamps aren't enough light for that whole room...even the addition of a big floor lamp in one of the corners would help.

The beds were very comfortable and room was amazing

There website showed a bar. We specifically booked this because of the bar. We wanted to be able to drink and not have to worry about drinking and driving. We wanted to be able to watch the Green Bay Packers playoff game. When we checked in we found out that the bar was only open on Fridays and Saturdays. We booked it for a Sunday and had to drive to a restaurant to watch the game which defeated the purpose of staying here

I appreciated the room. The bed was comfortable. I was able to easily adjust the temperature. And the bedding was thick enough that you felt covered when you got into bed. I also appreciated the movable writing desk so I adjust where I was sitting and still be able to write.

I would have liked another lamp or two for lighting in the parking lot. It was very dark by the time I arrived and parking lot could have been better lit.

I found the receptionists to be exceptionally professional and kind. The lobby areas provided abundant seating options for our comfort. The rooms were also clean and spacious, and I really appreciated the refrigerator since I have special dietary needs.

The timing of the housekeeping was a little strange, but otherwise no complaints.

Hotel has been updated and is clean and quiet. Beds are comfortable. Staff was very helpful and accommodating to our needs. Requested two rooms that were either adjoining or next to each other and we did get adjoining which makes it easier when there's 5 adults in our family. The location of the hotel is very near all sorts of restaurants and shopping which is convenient. Would stay here again.

The one thing I wish they could change would be the breakfast service. It was a very nice-looking buffet with many choices served in the bright and clean dining room. But the price charged for it was kind of high in my opinion. Then again, the cost of food ingredients these days is high; although I'm sure most couldn't eat $19.99 worth of breakfast food. But there was free coffee offered which was good.

It was clean and comfortable. The lobby always smelled amazing! I love that the staff texted throughout my stay to ensure I had what I needed. That was an awesome special touch!

I wish the pool and restaurant had better hours.

Beautiful facilities, especially the restaurant and bar area overlooking the pond and trees. Very good food. Great pool for kids. The people were also so friendly and helpful.

The staff are very friendly and professional

The property is showing its age. Only the ice machines on floors 2 and 6 were functional. Carpets in hallways always seem to need vacuumed.