The room was amazing it was way nicer than any hotel I have been to. It comes with a tv that has apps on it like YouTube Netflix web anything that’s basically on a Roku tv it’s also flat screen. The bed in the room was comfy and clean extra blankets 2 sets of extras pillows blankets bedsheets !! They also had a hot tub area with a big pool my daughter loved it and I loved it usually don’t swim in hotels but this one was nice and clean. Also everyone is nice the staff and the people that are there made new friends everyone was welcoming didn’t really get a chance for breakfast but heard it’s good !! I’d rate this stay amazing book here if u want a good spacey place to stay also it’s own room and it’s in budget too

I loved everything

The location of the hotel is tucked away from the main road but is easy to get to everything you would want. Plenty of restaurants and shopping all close by. I have stayed before at this hotel but I don’t recall the facility having a breakfast like I experienced during my current stay. Very awesome variety for all that is included.

Unfortunately the influencing reason for my choice of this hotel was one of the biggest letdowns. This hotel has a very nice pool with hot tub but it unknowingly was closed due to future planned improvements. I learned about this just moments before traveling down from Columbus. When checking in, the front desk did offer a solution of the use of the pool of the Tru next door since Tru is a Hilton hotel as well. Kudos for the alternative option but this would have changed my choice of hotel had I known about this prior to booking.

The location was fantastic! If you're going to the Ark or the Creation Museum, this is nicely halfway between, and very family friendly. The two-bedroom suite with the pullout couch in the living room was perfect for our family of 6, and it was so nice to have two bathrooms! The breakfast buffet was amazing! Different every morning. Two thumbs up!

The mattress was too bouncy for my middle-aged body, and the pillows had no substance. The first night I ended up on the floor, with a throw pillow that was a bit more firm. The next day I went to Walmart and bought a pillow. My husband, meanwhile, was in a nightly lightning storm with the static from the sheets! Better mattresses, pillow options, and some dryer sheets would go a long way.

The breakfast was outstanding. The cleaning staff was very accommodating and pleasant. The room and facility were clean. The light free meal served on Wednesday and Thursday evening was a nice extra. Restaurants and a Walmart in easy walking distance from the hotel.

Guests were allowed to leave the pool area with wet feet and created a hazard with slippery floors and puddles in the elevator. The outer curtains could not be drawn to darken the room. The bathroom was cold. It did not easily get heat from the thermostat. The design of the shower stall allowed water to pool on the floor once the door was opened

Loved the suite, the pool and hot tub. The suite had plenty of room, beds were comfortable. The hot tub and pool were great. We really enjoyed our stay very much.

A few things we would recommend is bigger garbage can in the kitchen. Since the suite has a kitchenette with dishes pots and pans a full size refrigerator it can use a full size garbage can with extra bags and a broom to clean up accidental spills. We only had a small garbage can in the whole suite. Need one in the bathroom and the bedroom.

Location was safe and close to all restaurants and stores. The room was spacious and super clean. Everything we needed was there for us. Breakfast was delicious!

Pretty much liked everything, just had a hard time sleeping and feeling rested. Don't think it had anything to do with our stay at the hotel.

The location was very convenient. Rooms were spacious. Breakfast was hot and fresh every morning. Jody at the front desk was amazing. She was extremely accommodating and held our bags and tried very hard to get us an early check in but they were fully booked the night before which is great!

The rooms could have been a little cleaner.

Every time that we visit Florence we try to stay here. It’s in a great location, we love the suites and the free breakfast is really nice.

There is nothing that I didn’t like. We were pleased with everything that’s why we always try to stay here.

Nice comfortable bed and pull out Trendle bed

There was a hole in one of the doors in the doorway from the living room area to the bedroom that we were terrified we would get charged for, but then we’re told that it had already been there. Just surprised they would put us in a room that had a hole in the door.🤷🏻‍♀️

The staff was excellent - very helpful. The property is very clean - spacious; we really loved it. When we return to the area we will definitely staff they again.

The fitness room is a bit limited in what it provides.......but, it is fine. Maybe some fresh fruit options at breakfast.