Rooms very clean, lobby and breakfast areas clean. Breakfast bar excellent! Good variety of fruits! Comfortable beds. Pool very clean, well-lighted area and plenty of sitting areas. Grounds maintained. Security cameras maintained and entrance doors except lobby main door had key card access that was working! Felt secure in staying at this hotel especially since it was near a busy highway and street. Entire staff friendly, polite and very attentive to their responsibilities!

Transportation van needs new seat coverings (very soiled and smells) and larger step up stool to get in the van.

The staff was excellent in professionalism but friendliness!! I rate the staff 5 stars

The breakfast is amazing for continental free!!! The only issue we had was the musty smell in our room, but it is lake Charles and that’s to be expected but I would think there would be something that could be done. Otherwise it was nice and clean.

Far too expensive for the quality of service and room. The hand rails in the bathtub were corroded, the bathtub and flooring were chipped, and the cover on the bed was not too clean. The microwave was difficult to work, and the telivision did not work.

Very clean and advertised exactly what we received. A fair price for a comfortable stay close to the area we wanted to be in. Pool was a nice time and breakfast was ok. It’s exactly what I exspected for what I paid. They gave my friends and I a joining rooms which was great!

No issues

The hotel was very quiet and clean. The room was very spacious and comfortable. The lady at the front desk was very friendly and kind. The location of the hotel was close to shopping, eating and casinos.

A short anniversary getaway to casino. Overall our stay was very pleasant..Staff was friendly. Room was clean and comfortable . Shuttle bus driver was great

Breakfast could have been more appealing but it was decent.

Great location, great staff, spacious room, comfortable bed.

The shower was super small and the water pressure was horrible. I feel like the price we paid for those 2 nights, we could of at least got a decent size tub and better shower head. Also the walls are very thin. When people leave their rooms, the door slams very hard and woke me up at 4 am.

Staff was extremely friendly and helpful. Room was comfortable. Breakfast was good. This was not our first stay at this property and it won't be our last. Great location!

Very nice room; bed was very comfortable! Sem took us to where we needed to go, that was a Big Plus! Austin was very nice & professional!! Breakfast was delicious!

The toilet paper holder fell apart when I tried to use it; the mouthwash tasted horrible!

I loved the mattress,it was very comfortable,loved the Dove products for the restroom, love the pillows, ,and the housekeepers were very friendly, sheets and blankets smell great

The t v volume was very low,even on max volume. Couldn't enjoy watching t v