The staff was absolutely friendly, and accommodating. The room was clean, and breakfast was delicious. We didn't stay too long in the room, but it was nice and comfy. The lobby was warm (we stayed during December) and welcoming, and everything was neat and organized. The bathroom was also very nicely done, clean with plenty of towels. Shower was easy to use and very roomy.

Not a lot of places to sit and relax in the room. There was an office chair, and a arm chair, but I like to recline when I relax. Didn't get that, but you don't usually with hotels, so no demerits. Oh, there was some maintenance work happening, (no hate on that, they started around 10/11 am,) and there was like plaster that fell at the start of the hall, and it took a few days to be cleaned up. That's the only thing that kinda erked me.

I love the location. I drive from Texas to Canada a few times a year ad I make this my stop just because of it ambience and location and service. There is a shopping center nearby to pick up gifts. The location has ample parking and open space around it. It is right off the highway. The next exits have food places as well and I leave the hotel get gas and breakfast and get on my way. I stay here both going to Canada and on my way back. And skip staying at Bangor . I missed breakfast and they let me grab whatever i wanted that was not picked up yet like yogurt, toast and fruit and coffee. That gives them a 11/10 rating for hospitality

I love this place

The location of the hotel was perfect as it was right beside the civic center. I was able to have the breakfast, and I loved that there was corned beef hash as an option.

The window in the room I stayed in was unlocked and I was on a ground level room. As far as security goes, it was lacking in that area, and I think that it would help if someone can ensure that those windows stay locked for safety reasons and for the comfort of the people staying there.

Breakfast was amazing and the staff kept it well stocked, even up to the end of breakfast. We were attending an event at the civic center and then UMA so the location was perfect. DIdn't have to move our car. Such a short walk!

The weather but you have no control over that. The restrooms, normally in the lobby area, were much farther away. Looks like they are shared with IHOP. Not a real issue; just a comment.

The staff were all wonderfully friendly and helpful, even when I was walking a crying toddler up and down the halls at 4 in the morning. Efficient, friendly, and professional. I felt like we were in good hands.

Some Fixtures in the room felt a little fragile for a toddler to be around. Access to the patio was not mowed. These were tiny details though. At the price, I wasn't expecting luxury.

Staff was very friendly, room was spacious and clean, but the bed was a little hard to sleep on. The breakfast was the best I’ve had at a hotel. There were so many options to choose from.

The bed was pretty hard and woke me up a couple times, and I could have requested another room but I didn’t wanna add another room to clean for housekeeping, so I stuck it out for the 1 night.

Location is great next to mall and Walmart and restaurants. Outside the hotel is a lovely lawn with chairs and tables to sit on and enjoy the fresh air. Everything is clean. Microwave and fridge and coffee maker were all clean and working No bad smells. No dirty carpets or sheets. All was very good. Have extended our stay today to another 3 days

I liked everything

The Buffett breakfast was ok. Things were cold and out of a few things like strawberries for waffles

Where are room was next time I will state disabled so I was not at the last room down the hallway

Liked the location close proximity to shopping plaza and restaurants. Free breakfast was very good with a variety of choices.

Unfortunately they were going through transition of tv provider and it wasn’t synced up yet.

location to everything was perfect, bars in shower were great for older folks, mostly quiet, priced right

carpet was dirty, some quests were noisy, bedroom in front near entrance