Well kept! We even saw them dusting outside! The pool was nice and the location is very central.

The man at reception, who couldn’t remember us despite rebooking daily with him for 3 days then on the 3rd day he tried to charge us for the beach (no they are not on the beach) I do not remember why they charge, maybe there is a pass? If so, we never got one. Also, it was on the 3rd day that he mentioned the customer club but would not give me credit for the 3 nights we stayed cuz I didn’t give him the information and booked from an online company.

The staff was very friendly, accommodating and professional. They were excellent at remembering who we are whenever walking by or talking with them. It was close to our final destination. Lobby was clean and welcoming. rounds were maintained. Provided abundance of towels.

Would have liked a protein included in the continental breakfast.

Big comfortable beds and pillows. Full mini kitchenette with drinks maker so we could make a nice cup of tea (essential being English!) It was nice and clean and the shower was hot with plentiful towels even though we only stayed for 1 night. Easy to find and the included continental breakfast was all that we needed.

Bit awkward carrying suitcases up the stairs to the room - a lift would have been nice but it wouldn't stop us staying here again.

The staff changed my room when I asked for my handicap grandmothers convenience. Very accommodating. Having a fridge and microwave in the room was very convenient and helpful

The outlets in the room don’t work right. It was hard to keep my phone charger in the wall. But I figured it out. The breakfast is very small, but I brought my own food.

It's hard to find affordable places to stay near Kennebunk. This place exceeded my expectations. Very nice hotel. Check-in was easy. I enjoyed the barbecue restaurant across the street, "Smoke" The food was fantastic.

I really do not have any constructive feedback. This hotel met my expectations and I cannot think of anything that could really have been improved upon. I didn't stay long enough to really use any of the extended amenities.

The location was perfect for my needs. Breakfast was ok. I only had the muffins.

I would have liked housekeeping to visit more than once during my 5 night stay. My trash bin was overflowing by day 3.

Easy to get too. Conveniently located.

Bed was not comfortable. Air conditioning was blowing on bed on and off all night.

We only had one small issue while there and when brought to Drew's attention, he immediately took care of it. Nice place, great pool, and a great BBQ place right across the road. A nice 2 nights spent here with comfortable beds.

I have to say that everyone especially Drew were the most helpful and kindness hotel managers I have ever met We are differently going to be returning Karen and Jerry

Location was great. Breakfast was good. Eggs were horrible, i know it was continental, but you could skip the eggs, pancake mix would be good,

Breakfast could be revised. Really, that is all. Our stay there was great.